Able & Cole consistently delivers good-quality produce, and you can really taste the difference compared to standard supermarket options. Everything feels fresh, seasonal, and thoughtfully sourced,... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Update, upgraded from 4 to 5 stars - as soon as the review was seen Abel & Cole apologised to me and gave me a refund. Thank you, much appreciated. Good quality fruit & vegetables, I like that I can... Se mer
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I've been ordering for over a month now and the products I've received are excellent. The selection of products is fantastic and the app is easy to use and you are able to choose what you specificall... Se mer
On the plus side, having fresh produce delivered on a regular basis is ideal for a busy household and encourages healthy eating. On the negative side, prices are very high, quality is varied and some... Se mer
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Företagsinformation
Skrivet av företaget
At Abel & Cole, we’ve trailblazed sustainable shopping since 1988 – doing food right from day one. What started with selling organic potatoes door to door has grown into a network of trailblazing farmers, sustainability experts and dedicated shoppers who all share the same passion for the planet. For over 35 years, we’ve delivered delicious, planet-friendly food, drink and more to homes across the UK. When our shoppers unbox their delivery, they can trust that it’s filled with top-quality groceries. Like high-welfare meat from award-winning farms. Responsibly caught, MCS-rated fish. Artisanal bread from family-run bakeries. And farm-fresh fruit & veg grown as nature intended. All ethically sourced from growers and makers who put the planet first and sustainably delivered in our returnable, reusable boxes. We’re proud to have built long-standing relationships with our farmers. We commit to paying our growers fairly, never squeezing them for profit and planning our boxes around their seasonal harvests. That means our iconic Fruit & Veg Boxes are always filled with the freshest, organic crops – grown sustainably with zero artificial pesticides. And for every Fruit & Veg Box we deliver, we donate fresh fruit & veg to fight food poverty through our One Box: One Portion charity initiative. We go the extra mile to make every shop sustainable for our customers. We say no to pointless plastic – that’s why there’s 77% less plastic in our Fruit & Veg Boxes than the same items from some of the biggest supermarkets. Our growing Club Zero collection gives shoppers over 100 zero-waste refills to choose from, slimming their bins even more. And as part of our Packaging Promise, we’ll always take back anything that can’t be recycled at home. Even collecting our customers’ flexi-plastics from any shop through our Plastic Pick-Up Service.
Abel & Cole
Skrivet av företaget
- Zero pointless plastic
- Our Packaging Promise is to help you slim your bin. That means we only use packaging if it genuinely serves a purpose, like preventing food waste. We also make sure you can reuse, recycle, or return it to us for a sustainable end of life – so you don’t have to send anything from our deliveries to landfill.
- Zero air miles
- We source as much as possible from the UK to help keep food miles and carbon emissions as low as possible. For anything that can’t be sourced or grown in the UK, we have a zero airfreight policy in place.
- Farmers paid fairly
- Being fair on price means that we can help offer our farmers security – it’s important that they can make a profit, so they can reinvest it and continue to farm. As a proud Real Living Wage employer, we’re also committed to paying a fair price to our farmers to allow them to then pay a fair wage to their teams.
No Quibble Guarantee
No Quibble Guarantee
We’re so proud of what goes into our boxes. That’s why we have a no quibble guarantee. If any items are missing, incorrect or aren’t up to our usual high standards, we’ll credit our shoppers’ Abel & Cole account. They just need to speak with our friendly, award-winning Customer Care Team on 03452 62 62 62 or at organics@abelandcole.co.uk
Kontaktuppgifter
4,5
Utmärkt
15 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Food lovely and delivery good
Food lovely and delivery good
Driver removed 2 black plastic bags which I use to keep rain off old boxes
Please can you ask him not to do that as I can use them again
I would have given 5 stars but for the black bags
20 mars 2026
Very quick response and very helpful…
Very quick response and very helpful and generous in compensation.
14 mars 2026
Good company to deal with.
Arrives on time, everything is very fresh and very tasty, always as ordered.Excellent, very pleased.
21 mars 2026
Great produce, impossible delivery system for us
Excellent produce and we loved the wide organic selection, but unfortunately Abel & Cole deliveries are anytime 4am-4pm on a set day, which is unsustainable for us (and possibly many flat dwellers). We are not physically able people, and we live in an inner city flat with no "safe place", so we need a delivery window (say a 2 to 6 hour window) AFTER 8am on any set day, so we can let the delivery driver inside. With regret we had to cancel our account.
19 mars 2026
I always look forward to my weekly…
I always look forward to my weekly deliveries. Efficient and always get early delivery.
13 mars 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Abel & Cole
Hi Gwyn,
Thank you for taking the time to leave such a lovely review. We really appreciate your support!
Best,
Sam
Svar från Abel & Cole
Hi there,
Thanks for getting in touch, and we're really pleased to hear you've been enjoying your deliveries with us overall.
We pride ourselves on delivering the very best organic fruit and veg, so everything should be arriving in a great condition for you to enjoy. I'm sorry to hear there's been some instances where the freshness hasn't been up to our usual standards. I'd like to personally look into this further and get the feedback to the right teams here.
I'll be in touch shortly to find out more and put things right for you.
Best,
Sam
Disdain For Customers.
Usually Abel & Cole are quite good but unfortunately I can't say the same about their delivery drivers.We had a delivery this morning and the driver appeared to have thrown the box on the ground and left it completely open!
19 mars 2026
Omdöme utan inbjudan
Svar från Abel & Cole
Hi there,
I'm really sorry to hear about the disappointing experience you had with your recent delivery. This isn't the standard we expect as our drivers usually deliver with care. We want to make sure all customers have a positive experience shopping with us, and I'm confident we can get this resolved by speaking to the delivery team.
As I’m not able to link your account details to this review, please can you send us an email with my name using organics@abelandcole.co.uk? I can then pick this up personally to help further with this and get the feedback to the right people.
Thank you for taking the time to leave a review. It's really important to us that we turn this around for you.
Best,
Sam
Not great value for money
On the plus side, having fresh produce delivered on a regular basis is ideal for a busy household and encourages healthy eating. On the negative side, prices are very high, quality is varied and sometimes choice in the boxes is very limited.
7 april 2025
Svar från Abel & Cole
Hi there,
Thanks for taking the time to leave a review and we’re really pleased to hear you’ve found your deliveries convenient for healthy eating.
It’s important to us that everything arrives to you at its very best, so I’m sorry to hear the quality has been varied in your recent deliveries. This certainly isn't the usual standard we expect for our fruit and veg, so I’d be keen to chat more so I can pass the feedback on to the right people here and put this right for you.
Thank you for sharing your feedback on our prices. We appreciate that our customers are supporting amazing makers who don’t cut corners and are paid fairly for all of their hard work. There are plenty of options to choose from – like boxes for your weekly staples, smaller portion sizes, building your own box, and setting up your boxes to arrive every other week. Our signature Fruit & Veg Boxes are fully customisable, so you can personalise them using box swaps to enjoy more of what you love. You can also set up a Dislikes List so we know which fruit and veg you don’t want as swaps.
Your feedback is really appreciated, and I’ll be getting in touch to help you with this.
Best,
Sam
Happy customer
The fruit and vegetables have far more flavour than supermarket comparisons. Plenty of variety and fresh. Service is excellent.
11 mars 2026
So far so good!
So far so good. I’ve had 4 deliveries so far. One error on an earlier delivery was sorted out straight away. Good quality fruit and veg each time. I haven’t noticed the food keeps less well in the fridge despite their advert saying their broccoli won’t last as long…I guess we must eat it too quickly?!
18 mars 2026
STELLAR SERVICE
STELLAR SERVICE, AND CONSISTENTLY HIGH-QUALITY ORGANIC PRODUCE- ALWAYS FRESH!!
11 mars 2026
One star is too much for this Liars
AVOID for peace of mind.
Highly Not Recommended.
Delivery driver didn’t knock the door to alert items are being left by the road outside the building!!!
This company is very Arrogant, Irresponsible, careless and inconsiderate.
This is my 3rd order although I wanted to leave this company after the chaos caused during the second order delivery. But I decided to give last chance and find out how do they keep their promises.
UNFORTUNATELY I am very disappointed again, because nothing has been changed.
The same Super Stupid errors has been made by them.
I am always in when delivery due.
Doorbell not rung and no door
knock.
NO txt messages for estimated delivery time, but only send a message to state the parcel has left by the road.
NO a Phone call made as customer services promised me in their response last week.
NO email for estimated delivery time
Bunch of liars. This company never respect their pledges. Several customers experiencing the same problems.
Mariaa:
If you send your delivery ETA texts from 7am onwards, as you wouldn’t want to disturb me any earlier, as you mentioned, SO WHY do you do delivery before 7AM??!!! What a joke.
Remember there are many other better options in the market, which I tried them successfully.
I already closed my account and will never shop again. If improved I would return as a customer but as it stands the delivery issues are a significant inconvenience.
AVOID....AVOID....AVOID
18 mars 2026
Omdöme utan inbjudan
Svar från Abel & Cole
Hello,
I’m really sorry that shopping with us didn’t work out. Feedback from our customers is very important to us.
Best wishes,
Sam
Able & Cole consistently delivers…
Able & Cole consistently delivers good-quality produce, and you can really taste the difference compared to standard supermarket options. Everything feels fresh, seasonal, and thoughtfully sourced, which is a big plus.
That said, some of the vegetables included can be a bit of a hard sell for kids—especially the more unusual or less familiar ones.
Overall, it’s a great service for high-quality, organic produce, but families with young children might need to plan a bit around what actually gets eaten.
10 mars 2026
Svar från Abel & Cole
Hi there,
We’re so happy to hear you’ve been enjoying your deliveries and the quality of our fruit and veg, and we really appreciate your support when it comes to eating seasonally and thoughtful sourcing. A great thing about getting a box from us is that we're able to offer flexibility. You can use Box Swaps to personalise our signature Fruit & Veg Box, and also set up a 'Dislikes List', so that you receive the things that your family love. I’d like to help get you set up with these, so please do get in touch via an email with my name.
Best,
Sam
Excellent quality produce
Excellent quality produce. I order a vegetable box on occasion and am never disappointed. I have ordered the Vegetarian Christmas menu box twice now, along with the Christmas dessert and it was fabulous on both occasions. Even my meat eating family thought it was lovely! This is definitely my go to at Christmas from now on ☺️
4 mars 2026
Consistent quality service
I have been using A&C for many years and they have great communication when rarely things don't go right they're quick to sort the issue.
20 maj 2025
Great produce. I order every week.
Apart from one or two mishaps generally pleased especally with the garlic, ginger and organic, gluten free oats and organic cheese - the best! I order every week via their app.
4 januari 2026
So far I am very pleased with my…
So far I am very pleased with my produce and delivery. Thank you.
14 mars 2026
Helpful message tells me when the order…
Helpful message tells me when the order has been delivered.
Produce is excellent.
14 mars 2026
very reliable and excellent staff on…
very reliable and excellent staff on the phones- efficient and helpful. Other than one delivery which was below the standard of freshness i had been receiving the food was good. Thank you i will bd back
6 mars 2026
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