Thanks for getting in touch, and we're really pleased to hear you've been enjoying your deliveries with us overall.
We pride ourselves on delivering the very best organic fruit and veg, so everything should be arriving in a great condition for you to enjoy. I'm sorry to hear there's been some instances where the freshness hasn't been up to our usual standards. I'd like to personally look into this further and get the feedback to the right teams here.
I'll be in touch shortly to find out more and put things right for you.