London Vision Clinic Omdömen 2 268

TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The whole experience from the initial appointment through to post surgery, the whole team at London Vision Clinic were amazing. The surgery itself was so quick and painless, I wish I had done it soone... Se mer

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Betygsatt 5 av 5 stjärnor

From beginning to end, the service at The London Vision Clinic was great. They took the time to make sure that I fully understood the procedure that most suited my eyes (LASIK), and made sure I... Se mer

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Betygsatt 5 av 5 stjärnor

What an amazing experience. The service provided by the London Visions Clinic was unbelievably exceptional. Every time I visit the clinic, everyone makes me feel so welcomed and relaxed. Any nerves... Se mer

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Betygsatt 5 av 5 stjärnor

I can honestly say that having laser eye surgery at London Vision Clinic has been one of the most life-changing decisions I’ve ever made. The results are truly unbelievable—I wake up every mo... Se mer

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Företagsinformation

  1. Ögonklinik
  2. LASIK-kirurg
  3. Vårdcentral
  4. Oftalmolog
  5. Oftalmologi
  6. Specialistklinik

Om London Vision Clinic

Skrivet av företaget

Reasons to choose us...

World-renowned reputation

As the go-to surgeons for expert advice, we feature on TV, including the BBC, 10 Years Younger and Extreme Makeover. We know it’s not all about TV though. Read thousands of opinions from our patients on independent review platforms over the many years.

The Surgeon’s Choice

We’ve earned our reputation as the top choice of surgeons for more reasons than one. We treat patients that others often can’t, in fact, 98% of patients are suitable, so if you’ve been told your prescription is too complex for correction, then we might be able to help you.

Support across your journey

Our dedicated team of experts guide you along your journey and talk you through exactly what you need and when. We provide the most thorough screening process to determine the best outcome and highest safety possible. Dedicated aftercare is on hand 24×7. Our unswerving focus on results means we have a huge patient advocate base.

We are inventors, innovators, and forward-thinkers.

Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.

Vision Correction Experts

Skrivet av företaget

Laser Eye Surgery Treatments
SMILE, LASIK, PRESBYOND® Laser Blended Vision, PRK, and LASEK. We also carry out ICL surgery, Private Cataract and Retinal Surgery. For very high prescriptions we offer High Profile Surgery.
We are inventors, innovators, and forward-thinkers.
Ever since our doors opened in 2002, we’ve been busy inventing, teaching, and pioneering the future of laser eye surgery. We’ve contributed to groundbreaking advancements, driving innovation, safety, and results in the laser eye surgery field for two decades. We’ve taught thousands of surgeons and authored a book on the latest laser eye surgery techniques.

Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

Very Happy!

Had an amazing experience, and extremely happy so thank you to Dr Dan Reinstein and his team!

23 mars 2026
Betygsatt 5 av 5 stjärnor

The whole experience from the initial…

The whole experience from the initial appointment through to post surgery, the whole team at London Vision Clinic were amazing. The surgery itself was so quick and painless, I wish I had done it sooner.

19 mars 2026
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Dear Rebecca,
Thank you for your kind feedback. We’re so pleased to hear that your experience felt positive throughout, from your initial appointment through to your aftercare.
It’s great to know that the procedure itself felt quick and comfortable, and that you’re happy with your outcome. We'll be sure to pass your comments onto the wider team.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Impeccable service and care

Impeccable service and care

5 november 2025
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Dear Jenny,
Thank you for your lovely feedback and for taking the time to give us a five-star review. We’re so pleased to hear that you found the service and care to be of such a high standard, it’s always incredibly valuable to hear this from our patients.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Was a great experience from start to…

Was a great experience from start to finish. I really appreciated the attention to detail regarding the potential risks, albeit very small, of such surgery. The upsides were obvious but I was able to make clear and informed decisions based on total transparency of information

11 mars 2026
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Dear Richard,
We’re delighted to hear that your experience felt so positive from beginning to end. Providing clear and transparent information about both the benefits and potential risks of treatment is an important part of helping patients make informed decisions.
It’s wonderful to know that this approach helped you feel confident throughout your journey with us.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

London Vision Clinic Laser Eye Surgery - Professional and Seamless

The London Vision Clinic made my laser eye treatment from the first meeting, to the surgery, and follow up appointments seamless, and professional. They put me at ease with the whole process. I would recommend the LVC to anyone thinking of having laser treatment.

2 mars 2026
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Svar från London Vision Clinic

Dear Christopher,
Thank you for your feedback. We’re really pleased to hear that your experience, from your first appointment through to surgery and follow-up, felt seamless and reassuring. Helping patients feel at ease is incredibly important to us, so it’s lovely to know the team were able to do that throughout your journey.
Your recommendation is sincerely appreciated and we will be sure to pass on your comments to the team.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Fantastic from beginning to end

From beginning to end, the service at The London Vision Clinic was great. They took the time to make sure that I fully understood the procedure that most suited my eyes (LASIK), and made sure I was comfortable throughout the entirety of my surgery.

The surgery itself, was completely painless and the surgeon reassured me through every step.

I can't fault the experience or the aftercare.

I now have 20/20 vision and I couldn't be happier.

20 februari 2026
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Svar från London Vision Clinic

Dear Heather,
Thank you for taking the time to leave your wonderful feedback. It’s great to hear that you felt so well informed and supported throughout your journey, and that the team helped you feel comfortable and reassured on the day of your treatment.
We’re delighted to know your surgery was painless, your aftercare met your expectations, and that you’re now enjoying 20/20 vision, a fantastic outcome. Your feedback is genuinely appreciated by everyone at the clinic.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Excellent99% success Blended Lasic Treatment.

The whole experience was as what was explained. Step by Step. My sgiht is 99% better (1%- due to an issues from a child nothign to do t=with the proceedure) It took 10 seconds per eye.. of course some visits for tests.. I live abroad and went in when i flew to the uk and they were very flexible and accomodating. I could not recomend it more. I have the blended lasic treatment.

20 april 2025
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Svar från London Vision Clinic

Dear Marie,
Thank you for sharing your experience. It’s great to hear that your treatment matched what was explained to you every step of the way and that your vision has improved so significantly.
We’re also glad that our team were able to accommodate your travel from abroad and make the process as smooth and flexible as possible. Your recommendation is genuinely appreciated by all of us.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Total transformational

Friendly and professional staff. Felt in very safe hands. Total transformational cataract surgery.

26 februari 2026
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Dear Charlotte,
Thank you for your feedback and for giving us 5-stars. We’re so pleased to hear that you felt in safe hands throughout your cataract surgery and that the experience was so transformative for you.
We will be sure to pass on your kind comments to the staff as well.
Best wishes,
London Vision Clinic

Betygsatt 2 av 5 stjärnor

Would be good to speak to a doctor/surgeon about options

I went to LVC to have a consultation for what eye surgery to get. The customer service from my patient care coordinator was brilliant and I'm sure the team here have lots of experience and expertise.

My score relates mainly to my experience with the optometrist and costs. When I was having the eye test done I found her to be quite rude as the test was taking a long time and she was placing the machine right on top of my face. She then went through the options I could have which included laser as a one-off due to my thin cornea. I didn't feel confident with her recommendation so I went to Moorfields for a second opinion.

When I went to Moorfields, the first person I saw was my surgeon. The optometrist there, also did the eye test the old fashioned way which was much quicker. My surgeon then showed me all the scans and explained what treatments would be available. They said they hoped no one had told me laser was an option considering how thin my cornea was. I told them that I was offered this, and they were not happy considering the risks. It then dawned on me that I hadn't spoken with a doctor at LVC considering the costs at both are similar at the same stage of assessment.

I'm definitely not one to say that a doctor or surgeon has to be the one to discuss the options as maybe LVC do things differently and their optometrists are qualified to do this. However, when you hear from another surgeon that a treatment shouldn't have been offered, that does lower your confidence in the centre. This was the main reason why I decided not go ahead with LVC.

1 november 2025
Omdöme utan inbjudan
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Dear L C,
Thank you very much for taking the time to share your feedback, and I’m glad to hear that you found the support from your Patient Care Coordinator to be so positive. I’m very sorry that your experience during the testing left you feeling uncomfortable — that is never the impression we want any patient to leave with.
At London Vision Clinic, our initial screening appointment is a comprehensive three-hour assessment carried out by a highly qualified Optometrist. This involves multiple advanced diagnostic scans that are not widely available in other clinics, and these can sometimes take longer or feel different to a more traditional refraction-only eye test. The purpose is always to gather the most precise and detailed data possible so that our surgeons can make an informed, personalised suitability decision.
Regarding the conversation around treatment options: both ICL (Implantable Collamer Lens) and a one-time-only LASER procedure were discussed to ensure you had the full range of possibilities. Your scans showed sufficient corneal tissue and tomography for laser to be considered — but only as a one-off procedure with the understanding that top-up spectacles may be required later. At the same time, we also explained that ICLs would likely provide the highest degree of spectacle independence, and therefore were the preferred option. I’m sorry if this felt unclear or was not communicated in a way that gave you confidence.
To reassure you, no patient proceeds to treatment at London Vision Clinic based solely on an Optometrist’s assessment. Every patient has a dedicated one-to-one consent appointment with one of our Consultant Surgeons, who reviews all imaging personally, discusses risks in detail, and makes the final suitability decision. We appreciate that hearing a different professional opinion elsewhere can understandably lower confidence, and I’m sorry this was the case for you.
Although you chose not to continue your journey with us, we sincerely wish you the very best with your ongoing care. We value your feedback and will use it to ensure every patient feels supported, informed, and comfortable throughout their visit.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Amazing

The care from the start until every single appointment leading up to and after the surgery was sublime and could not have made me feel more at ease.

10 februari 2026
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Dear TP,
Thank you for your kind feedback. It’s wonderful to hear that you felt so well cared for throughout your journey and that each appointment helped put you at ease. Your comments mean a great deal to all of us here.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

I recently had SMILE and ICL surgery…

I recently had SMILE and ICL surgery and my experience during this process was great. From start to finish the staff were fantastic - professional and informative. Every step of the process was clearly explained to me, including what to expect before, during and after the procedures. They carried out thorough examinations and laid out realistic expectations.

I was nervous going in, but the team took time to answer every question I had and their reassurance and professionalism made a huge difference.

Post treatment care was excellent and everything went well with no issues what so ever.

Highly recommend to anyone considering vision correction surgery.

24 februari 2026
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Svar från London Vision Clinic

Dear Lee,
Thank you for taking the time to share your experience. It’s great to hear that your procedure was clearly explained at every stage and that the team helped you feel reassured and well informed throughout.
We’re also pleased to know that your post-operative care went smoothly and that everything has progressed without any issues. Your recommendation means a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Blended vision laser surgery.

From the initial testing procedures to the operation and then the follow up examinations The London Vision Clinic were very good. The whole process was very professional and all the staff were efficient and very polite. I had blended vision laser surgery and after 3 months my eyesight is virtually normal. No more spectacles. Also it was painless throughout.

13 november 2025
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Svar från London Vision Clinic

Dear Simon,
Thank you for your 5-star review. It’s great to hear that you found each stage of the process — from your initial assessments through to surgery and follow-up — to be professional and well organised.
We’re delighted to know that your blended vision treatment has settled so well over the past few months and that you’re now enjoying life without spectacles. Your comments about the team’s efficiency and courtesy mean a great deal to everyone at London Vision Clinic.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Lens replacement surgery

I was recommended this clinic by a friend who had previously had laser for her myopia. I did look at other centres, the London Vision centre was competitive in pricing ,however it was the flexibility of choice based on clinical judgement that made me select them .From the initial contact and through the subsequent clinic contact with the optomotrist and surgeon I found them to be patient centred honest and professional. They took time to understand my individual needs and were very clear to ensure that the risks benefits and expectations were communicated. I am not quite at the end of my vision journey however I do trust their judgement and skills to get me to the point that I would hope for.

23 februari 2026
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Svar från London Vision Clinic

Dear Belinda,
Thank you for sharing your experience. It’s wonderful to hear that you felt supported and well informed throughout your journey, and that the team’s honest, patient-centred approach helped you feel confident in choosing London Vision Clinic.
We’re glad to know that the discussions around risks, benefits, and expectations were clear and that you felt your individual needs were understood. As you continue through the remainder of your vision journey, please be assured that the team will remain focused on guiding you safely toward the outcome you’re hoping for.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Excellent all round!

Very professional staff, and an excellent surgeon - cannot recommend more highly!

19 november 2025
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Dear Annabel,
We really appreciate you taking the time to leave a review. It’s great to hear that you found the team so professional and felt confident in the care provided by your surgeon.
Feedback like yours is truly valued by everyone at London Vision Clinic, and we’re very glad to know you had such a positive experience.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Fantastic service and care throughout

Fantastic service and care throughout. Everything was explained clearly and nothing has been too much trouble. Professional quality, and can highly recommend.

20 februari 2026
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Dear Stephen,
Thank you for your kind feedback. We’re so pleased to hear that everything was explained clearly and that you felt well cared for throughout your visits. Your recommendation means a great deal to all of us at London Vision Clinic.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Seamless Laser Eye Treatment from Start to Finish

I recently had laser eye treatment and wanted to share my full experience—from booking right through to aftercare—because it genuinely exceeded my expectations.

From the very first enquiry, the booking process was smooth and reassuring. The clinic staff were friendly, knowledgeable, and never pushy. Scheduling my consultation was easy, and I received clear instructions ahead of time about what to expect. During my assessment, the optometrist took the time to explain the different treatment options, walked me through the scans in detail, and answered every question I had. I never felt rushed, and that gave me a lot of confidence moving forward.
On the day of the procedure, everything ran on time and was extremely well organized. The surgical team made me feel calm and comfortable throughout. The laser treatment itself was much quicker than I anticipated—just a few minutes per eye—and completely painless. The surgeon talked me through each step, which really helped ease any nerves.
After the procedure, my vision was already noticeably clearer, even though it was slightly hazy at first (as they had explained it would be). I was given thorough aftercare instructions, eye drops, and a clear recovery plan before leaving. What really stood out was the level of follow-up care. I had regular check-ins to monitor my healing, and the team was always available if I had questions or concerns.
The aftercare appointments were just as professional and reassuring as the initial consultation. My recovery went exactly as outlined, and within a short time, I was enjoying crisp, clear vision without glasses or contact lenses.
Overall, the entire journey—from booking to aftercare—was seamless, professional, and incredibly positive. I felt supported every step of the way, and the results have genuinely been life-changing. I would highly recommend this clinic to anyone considering laser eye treatment.

20 februari 2026
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Dear Raphaele,
Thank you for sharing your experience with us. It’s wonderful to hear how smoothly everything went for you — from the booking process and consultation right through to your treatment day and aftercare.
We’re really pleased that the team’s explanations, support, and organisation helped you feel confident and well looked after at every stage, and that your recovery followed the pathway outlined to you. Knowing that you’re now enjoying clear vision and such a positive outcome means a great deal to everyone at London Vision Clinic.
Thank you again for your kind recommendation.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

The Laser Blended Vision treatment…

The Laser Blended Vision treatment performed by Mr Glenn Carp and his team, as well as the entire crew of patient care coordinators, optometrists, managers and the team of frontline administrators provided one of the most extraordinary experiences of my earthly life with positive results.

Thank you all for your positive energy and free of charge smiles.

12 februari 2026
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Dear Kris,
Thank you for sharing such an uplifting review. It’s wonderful to hear that your Laser Blended Vision treatment with Mr Carp and the wider team felt like such a positive and memorable experience for you.
Your kind words about the energy, care, and friendliness of everyone you met truly mean a great deal to all of us at London Vision Clinic.
Thank you again for taking the time to leave such thoughtful feedback.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Couldn’t recommend them more!

Really fantastic experience throughout. The clinic itself is very clean and comfortable, the staff are incredibly quick to respond and are very helpful and kind - which is so important given that eye surgery and corrections can be so incredibly daunting. The surgeons and opthamologists are also very kind and reassuring, and my surgery itself was incredibly quick and comfortable. Follow up appointments were arranged with no delay and I was always seen quickly. The aftercare given was also really good and greatly helped my recovery. Couldn’t recommend them more.

17 februari 2026
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Dear Lauren,
We really appreciate you sharing your experience and giving us a 5-star review. It’s wonderful to hear how comfortable you felt at the clinic and how helpful and responsive the team were throughout your journey.
It’s great to know that your surgery felt quick and reassuring, and that your follow-up care and recovery went smoothly.
Thank you for your kind recommendation.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

Amazing after care which made everything better

I got quotes in different places for laser eye surgery and I realised it’s all about the after care. I’ve had my eye surgery a month ago and the after care has been AMAZING. I have access to the clinic in hours, after hours telephone, and my surgeons direct details.

Even more, for my one month check up I was seen by Brendan who said everything was better than expected for my recovery. I loved the fact that my surgeon Professor Dan Reinstein checked the results and texted me that all is well.
Meghan is my coordinator and her response time and knowledge has been so seamlessly. She posted me extra eye drops in the post instantly.

I am recommending this clinic to everyone due to the quality of the technology, the success of the surgery, and the amazing aftercare.

13 januari 2026
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Dear Niraj,
Thank you for taking the time to share such a detailed and thoughtful review. We’re delighted to hear how positive your experience has been — especially the aftercare, which is such an important part of the journey.
It’s great to know that your recovery is progressing well and that you felt supported both during your visits and through our out-of-hours care. We will be sure to pass on your kind words to Meghan, Brendan, and Professor Reinstein, who will be very grateful for your feedback.
Your comments about our technology, your surgical outcome, and the ongoing support mean a great deal to everyone at London Vision Clinic. Thank you again for your recommendation.
Best wishes,
London Vision Clinic

Betygsatt 5 av 5 stjärnor

The treatment was very smooth and I’m…

The treatment was very smooth and I’m super happy about the result!

12 februari 2026
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Dear Lars,
Thank you for your 5-star review. We’re so pleased that your treatment went smoothly and that you’re happy with the result — that’s wonderful to know.
Your kind words are greatly appreciated by everyone at London Vision Clinic.
Best wishes,
London Vision Clinic

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