Gideon at Meadowhall was really lovely giving us his time and service even though we were not actually making a purchase. We enquired about replacing the nose pads on some sunglasses and this was done... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were very friendly and welcoming. I was seen quickly by Andreas who went through everything and explained which lenses would be best for me. Heather and Charlie were thorough with their test... Se mer
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Had initial LASIK in January. Left with blurry vision in right eye. Received corrective flap repair in February. The communication since after I received original LASIK has been awful! Had many issues... Se mer
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Pleased with how we have been treated. Everyone has been helpful on our journey. Both had lens replacements. Doctor at Kendal and the girls are very professional. Hannah at Bridgewater very kind too.... Se mer
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Företagsinformation
Om Optical Express UK
Skrivet av företaget
For over 30 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our surgeons undertake more laser procedures collectively than any other provider in the UK and Ireland. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.
Optical Express is focused on delivering exceptional patient care and outstanding clinical outcomes through continued investment in both our technology and our people.
Optical Express | Laser Eye Surgery | Lens Replacement Surgery | Private Cataract Surgery
Skrivet av företaget
- At Optical Express life-changing laser eye surgery starts from only £595 per eye*
- Vision correction surgery consultations are free of charge and allow our team of expert clinicians to perform a range of comprehensive tests to assess the health of your eyes and suitability for treatment, helping you decide on the best vision correction option for you. The improvements that our patients notice in their vision following laser eye surgery is truly incredible with over 99% if patients achieving 20/20 vision or better.̌ * Price dependent on treatment and prescription type. ̌ In a study of 190,231 Optical Express patients with the most common prescriptions we treat (excluding those with presbyopia and emmetropia), 99.2% achieved 20/20 vision or better following treatment.
- World leading laser eye clinics
- Optical Express is the UK's No.1 provider of laser eye surgery. Our world leading ophthalmic surgeons have a combined experience of over 1 million procedures carried out worldwide and we provide excellent geographical coverage, with laser eye clinics in locations across the country.
- State of the art clinics and treatment centres
- Optical Express is focused on providing patients with exceptional care and outstanding clinical outcomes. Our world leading ophthalmic surgeons have completed more laser procedures collectively than any other provider in the UK and Ireland. Thanks to our nationwide network of clinics, we provide excellent geographical coverage, with locations across the whole of the UK and Ireland.
- Innovative technology
- Every patient is treated as an individual at Optical Express, with personalised treatment which aims to achieve their best possible results and transform their lives. We are proud of the extremely sophisticated technology in our clinics. Over £400 million has been invested in our clinics and technology because the better the technology, the better the results are for our patients.
- Life-changing procedures
- Optical Express are Europe’s leading provider of laser eye, premium intraocular lens and private cataract surgery and have revolutionised the way that eye care is delivered. You can rest assured you are in great hands with us, we treat thousands of patients every year and receive a huge amount of positive feedback, but the most common comment from our patients is “I wish I’d done it sooner.”
- Affordable laser eye surgery options
- Your laser eye surgery journey starts with a free consultation carried out by a Specialist Refractive Optometrist and Patient Advisor at one of our state of the art clinics. The cost of your treatment depends on your prescription and treatment type determined at your consultation appointment. At Optical Express laser eye surgery starts from only £595 per eye with finance options available to make it an affordable solution for patients. (subject to status. Price dependent on treatment and prescription type.)
- Comprehensive aftercare
- The care you receive at Optical Express doesn’t stop on the day of your treatment. Each of our patients receive a fully comprehensive aftercare programme which is our way of making every patient’s journey to clear vision as successful as possible. Our team of experts are on hand to support you.
Kontaktuppgifter
4,5
Utmärkt
17 tn omdömen
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St Enoch branch
St Enoch branch - saw Mahtab and Yvonne, excellent service
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear you received excellent service at our St Enoch branch from Mahtab and Yvonne.
We’ll be sure to share your comments with them, and we appreciate you taking the time to leave a review.
Lens replacement
I had both eye lenes replaced & from start to finish the service was impeccable. Timings & surgery very professional, excellent! Highly recommend them.
16 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for taking the time to share your experience. We’re delighted to hear that you found the service impeccable from start to finish and that everything, from timing to surgery, met your expectations. Providing a professional and seamless experience is very important to us, so your feedback is greatly appreciated. Thank you for your recommendation.
You can learn about how you and your friends & family can benefit from your positive experience by visiting our website - https://www2.opticalexpress.co.uk/refer-a-friend/
St Enoch branch saw Mahtab and Yvonne…
St Enoch branch saw Mahtab and Yvonne great instore experience by both girls thorough eye test and help to pick glasses and fitting, pleased with the service
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear you had a positive in-store experience at our St Enoch branch and that Mahtab and Yvonne provided a thorough eye test and helpful support when choosing and fitting your glasses. We appreciate your comments and are glad you’re pleased with the service you received.
Had an appt in ST.Enochs saw Mahtab and…
Had an appt in ST.Enochs saw Mahtab and Yvonne. Great visit great service explained well highly recommended
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear you had a great experience at our St Enoch Centre clinic and that Mahtab and Yvonne provided clear and helpful guidance throughout your visit. Your recommendation is much appreciated, and we’ll be sure to pass on your kind comments to the team.
Great experience with great staff
Great experience with great staff. I would highly recommend the Dumbarton store.
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re very pleased to hear you had a great experience and that our team made a positive impression.
Your recommendation of our Dumbarton clinic is greatly appreciated, and we’ll be sure to share your comments with the team there.
Great Service
Really nice people, everything very straightforward, didn't have any issues with anything, very happy overall.
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear that you found the process straightforward and that everything went smoothly for you. It’s great to know you felt well looked after by the team and are happy with your overall experience.
Laura is brilliant very professional …
Laura is brilliant very professional and lovely
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your kind feedback. We’re pleased to hear that Laura made such a positive impression, we’ll be sure to share your comments with her. Providing a professional and welcoming experience is very important to us, so it’s great to know this came across in your visit.
Life changing eye surgery
I was apprehensive about having lens replacement surgery for obvious reasons with the thought of your eyes being worked on but I can’t honestly say that the surgery has transformed my life, I have that spark back and my sight is back to where it was many years ago when I did not wear glasses. You build yourself up to think that it will be a painful procedure but I did not feel any pain or pressure on my eyes during the surgery and was surprised when the surgeon actually said it was complete. I strongly recommend anyone thinking about eye surgery to go for it as it transforms your life. Thank you to the team and the surgeon at optical express.
24 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for taking the time to share your experience. We’re delighted to hear that your lens replacement surgery has had such a positive impact and that you felt comfortable and at ease throughout the procedure. It’s especially encouraging to know that the process exceeded your expectations in terms of comfort and results. Restoring confidence and quality of life is exactly what we aim for, so your feedback means a great deal to both the clinical team and support staff. We appreciate your recommendation and your trust in us. If there’s anything further we can support you with during your aftercare, please don’t hesitate to get in touch.
To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/
Pleased with how we have been treated
Pleased with how we have been treated. Everyone has been helpful on our journey. Both had lens replacements. Doctor at Kendal and the girls are very professional. Hannah at Bridgewater very kind too.
17 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re delighted to hear that you’ve both been pleased with your experience and felt well supported throughout your journey. It’s great to know that the team at Kendal provided a professional service, and that Hannah at Bridgewater made a positive impression with her kindness. We appreciate you taking the time to share your experience and thank you for choosing us.
The staff were very friendly and…
The staff were very friendly and welcoming. I was seen quickly by Andreas who went through everything and explained which lenses would be best for me. Heather and Charlie were thorough with their tests and explaining the procedure, appointments and aftercare. Very happy with my first consultation
19 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re delighted to hear that you had a positive experience during your first consultation. It’s great to know that Andreas provided clear guidance on the most suitable options for you, and that Heather and Charlie carried out thorough assessments while explaining each stage of the process and aftercare. We’re pleased that the team made you feel welcome and well informed throughout your visit. Thank you for taking the time to share your experience.
Don’t ever use this company especially…
Don’t ever use this company especially Peterborough branch .had my eyes lasers 3 months ago nothing but trouble I have voiced my concerns just getting fobbed off £7500 wasted
Thinking of getting your eyes done
Keep the well away from this company
23 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for providing your feedback. Whilst I am unable to locate your record with the details you have provided our Customer Services team would be keen to discuss this further therefore I would ask that you call the team on 01236 795 010 or alternatively email customerservices@opticalexpress.com
Excellent Service! Gideon - Meadowhall
Gideon at Meadowhall was really lovely giving us his time and service even though we were not actually making a purchase. We enquired about replacing the nose pads on some sunglasses and this was done for us then and there. When we tried to pay we were delighted to find this was a free service! I don't know if this is standard across similar stores, but we were so caught off guard. We will definitely return to Optical Express when we next need glasses! Thanks to Gideon and the team at Meadowhall - Saturday 21 March 2026. Please pass on our appreciation!
21 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
hank you for taking the time to share your experience. We’re delighted to hear that Gideon provided such a helpful and welcoming service during your visit to our Meadowhall clinic. It’s great to know that the team were able to assist you promptly, even without a purchase, and that this left such a positive impression. We really appreciate your kind comments and your intention to return in the future. Your feedback will be shared with Gideon and the team. Thank you again for your support.
Had a great service
Had a great service , Nitu and Sonal are a great team 😊 would recommend looking forward to having my treatment in May 🙏🏽
23 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re delighted to hear that you received great service and that Nitu and Sonal made a positive impression as a team. It’s wonderful to know you’re looking forward to your upcoming treatment. We appreciate your recommendation and look forward to supporting you on your journey.
Everything went well
Everything went well, all the staff are very pleasant and very accommodating. Would highly recommend.
21 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear that everything went well and that you found our team pleasant and accommodating throughout your visit. We appreciate your recommendation and thank you for taking the time to share your experience.
St Enoch
Saw Shona and Yvonne at st Enoch branch. Service was great and process was efficient.
23 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear that you had a great experience at our St Enoch clinic. It’s good to know that Shona and Yvonne provided an efficient and professional service. We appreciate you taking the time to share your experience.
All of the staff were welcoming
All of the staff were welcoming, friendly and efficient, particularly Hanna Ford, who was really informative and helped to explain the whole process in a most reassuring manner. I was impressed at the thoroughness of the initial consultation
Julie Irving
19 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re pleased to hear that you found the team welcoming, friendly and efficient during your visit. It’s especially great to know that Hanna Ford provided clear and reassuring information, helping you feel comfortable throughout the process. We’re also glad that the thoroughness of your initial consultation made a positive impression. Thank you for taking the time to share your experience.
Kim and Nitu were amazing
Kim and Nitu were amazing , they were very through and knowledgeable about the whole process. Glad we came to see them and finally book EK laser surgery.
23 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for your feedback. We’re delighted to hear that Kim and Nitu provided such a thorough and knowledgeable experience during your visit. It’s great to know they helped you feel confident in moving forward with booking your laser eye surgery. We appreciate you taking the time to share your experience and look forward to supporting you on the next steps of your journey.
I have just had lens replacement…
I have just had lens replacement surgery at the Nottingham branch. Dr Mathew and his team were amazing, explaining the procedure clearly and making me feel very relaxed and comfortable.
My journey to get the surgery was not straightforward as I have dry eyes which required treatment prior to surgery. This is where the Nottingham team excel. The support has been exceptional from all the staff/team particularly Stacey.
Stacey’s encouragement and assistance helped me to keep working towards the surgery requirements. Thank you all.
Day two post surgery and I can drive, read, watch telly and knit without glasses… ABSOLUTELY AMAZING and wish I’d done it years ago- DEFINITELY RECOMMEND
21 mars 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for taking the time to share your experience. We’re delighted to hear that you felt well supported by Dr Mathew and the team at our Nottingham clinic, and that the procedure was clearly explained while helping you feel relaxed and comfortable throughout. It’s especially encouraging to hear how the team supported you on your journey to surgery, particularly with the additional care required beforehand. We’re pleased that Stacey’s guidance and encouragement made a positive difference during this process. We’re also very glad to hear how quickly you’re already enjoying the benefits of your treatment. Thank you for your recommendation and for sharing such positive feedback.
You can discover how you and your friends and family can benefit from life-changing eye surgery by visiting our website: https://www2.opticalexpress.co.uk/refer-a-friend/
Had lasik at the Liverpool branch just…
Had lasik at the Liverpool branch just before Xmas. Cant fault the results. Took a little bit longer to heal due to two stigmatisms and naturally dry eyes. But trust the system. I was worried of the final destination stuff and having sore eyes for life etc. But my vision is as good as it was with lenses and without the faff. Should have done it years ago.
12 december 2025
Omdöme utan inbjudan
Svar från Optical Express UK
Thank you for sharing your experience. We’re delighted to hear that you’re so pleased with your results following your LASIK treatment at our Liverpool clinic. It’s great to know that, despite a slightly longer healing period, your vision has reached a level you’re happy with. It’s completely natural to have concerns before treatment, so we’re especially pleased to hear that these were resolved and that you’re now enjoying the benefits of life without lenses.
You can learn about how you and your friends & family can benefit from your positive experience by visiting our website - https://www2.opticalexpress.co.uk/refer-a-friend/
Thank you for your feedback and for placing your trust in us.
Very professional and welcoming
I had my pre and post eye surgery consultations at the Optical Express Msidenhead branch. Jas and the team there couldn’t have been more welcoming and professional. Always felt I was in safe hands. You don’t trust your eyes to just anyone!
14 februari 2026
Omdöme utan inbjudan
Svar från Optical Express UK
Hi there, Kieran. Thank you so much for providing your wonderful review of Optical Express Maidenhead. We strive to be as welcoming as we possibly can and to uphold a high level of professionalism with all our patients. Thank you for your trust, and if you need anything else, don't hesitate to reach out.
To learn more about how you, as well as your friends and family, can benefit from your positive experience, please visit our website: https://www2.opticalexpress.co.uk/refer-a-friend/
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