FedEx Omdömen 

English Version:
AVOID FedEx Portugal at All Costs
FedEx Portugal is a complete joke of a delivery service. Their operations are so incompetent that it's literally easier to go and pick up your own package than to rely on their so-called "professional" delivery.
They have developed a fraudulent practice of falsely claiming delivery attempts. This is nothing more than a calculated strategy to postpone delivery dates indefinitely. Their standard procedure seems to be:

Claim they "attempted" delivery (which never happened)
Postpone the actual delivery
Eventually dump the package at a pickup location far from the recipient's address

Their International Priority service is a total scam. They consistently lie about delivery attempts, forcing customers to waste entire days waiting for a delivery that never comes. It's more reliable to hitchhike your package across the country than to trust FedEx Portugal.
Save yourself the headache and choose ANY other delivery service.

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EVITE a FedEx Portugal a Todo Custo
A FedEx Portugal é um completo absurdo de serviço de entrega. Suas operações são tão incompetentes que é literalmente mais fácil ir buscar seu próprio pacote do que depender do que eles chamam de entrega "profissional".
Desenvolveram uma prática fraudulenta de falsamente alegar tentativas de entrega. Isso nada mais é do que uma estratégia calculada para adiar indefinidamente as datas de entrega. Seu procedimento padrão parece ser:

Afirmar que "tentaram" entregar (o que nunca aconteceu)
Adiar a entrega real
Eventualmente largar o pacote em um local de retirada longe do endereço do destinatário

Seu serviço International Priority é uma fraude total. Eles mentem consistentemente sobre tentativas de entrega, forçando os clientes a desperdiçar dias inteiros esperando uma entrega que nunca chega. É mais confiável pegar carona com seu pacote do que confiar na FedEx Portugal.
Poupe-se do pesadelo e escolha QUALQUER outro serviço de entrega.

worst company at all in portgal. the customer service agent selia pina is lying that thereis no possibiliti to coneckt to operations. but somhow it was possible the last 2 times. we payed for express delivery. but driver states he didnt have enought time to deliver the parcel well than others need to wait who didntpayed the extra money for the express. there is a reason why people pay for express delivery since there is important material in it. i could loos my job if it is not delivert. and a lawysuite will follow if that happens. dont ship.with this company

TERRIBLE SERVICE!!! USELESS TRANSPORT COMPANY!
Since September 20th, I have received daily notifications stating that my package will be delivered by 6 PM. However, it never arrives. When I check the online tracker, it claims I was not home, and the package is repeatedly returned to Porto—despite the fact that I live in Aveiro, 60 km away. I've been waiting for them at home for a whole week. Why don't the drivers call the phone? Fraudsters
The tracker says the driver came to the location, but the client was not there. Lies. No one came, no one called. Fraudsters.

We have attempted to call your customer service numerous times, including three times today alone, but each time your employees have hung up on us without offering any assistance. This has been ongoing for seven days now.
The package contains health products, which are likely ruined by now, and it was a significant financial purchase. I would like to know who will be responsible for compensating me for this loss.
At this point, I have no choice but to assume the package has been either stolen or lost, and you are unwilling to acknowledge the issue. If the situation is not resolved I will be forced to involve the police.

TERRIBLE SERVICE!!! USELESS TRANSPORT COMPANY TRANSPORT COMPANY

For the second day in a row FedEx has confined me at home stating they would deliver my parcel. For the second time the courier states the customer is absent, which is an absolute LIE. I made sure to tell the seller I would never buy from them again if they keep working with FedEx. They are unethical, not trustworthy so do never, ever work with them! There are much better companies in the market.

Serviço terrível, assistência ao cliente não existe e não cumpre com suas obrigações. Recebi informação por e-mail que iria receber uma encomenda do dia 05 de Março, e até hoje nada. Nem tão pouco me contactaram para clarificar a situação. Já é dia 18 de Março! Até os CTT fazem um melhor trabalho.

How is it possible that FedEx performs such a terrible service in Portugal?
1. I received in my phone a link (Trustpilot doesn't allow me to place the link in this review) for delivery No. 6A17358174992,
to pay two Euros and get a package. Since this has happened before and it was a scam (the word is BURLA in Portuguese), I called FedEx to make sure. It was indeed a scam.
2. FedEx does a terrible job in Portugal. It doesn't tell the client where the package is coming from, and it should, to save everybody time and money: both the client and FeEx.
How many clients have been subjected to this scam? I truly would like to know.
3. I was supposed to get a REAL delivery recently, FedEx came to my home, but it did't leave a message in my mail box. When I figured this out (not from FedEx, but from the people who had sent the package), I tried to retrieve it. Guess what? FedEx had returned the package to the country where it came from.
They surely returned it fast!
When is FedEx going to improve the services in Portugal? They truly operate here below international standards.

Useless. I was waiting for a parcel that got stuck for one month and nobody knew where. Then it was found, I told them I would collect, and they told me they would confirm immediately. One day later I called, they told me that they were waiting for me. And they gave me the wrong address. I called again, and got a second wrong address. Third call, I found out that FedEx has NOT an office in my city and their parcels are handled by a different company. Bunch of incompetent people...

Marquei uma recolha para o dia 19 de abril 2022 telefonicamente onde especifiquei as dimensões
do pacote sem receber nenhum aviso sobre as restricções de tamanho.
com efeito o transportador apareceu a recolher a mercadoria e insistio em que devia pagar no acto e em dinheiro,
o que fiz entregando lhe 131 € na mao sem obter nenhum recibo,argumentando ele que nao era preciso.O pacote foi por mim rastreado saindo de Algarve para Henares-Espanha(????) onde permaneceu por varios dias,
em nenhum momento fui contactado por FedEx para avisar de nenhuma anomalia.dias depois recebo telefonema do transportador quem queria devolver-me o pacote sem nenhuma explicação,tudo bem
se se enganaram ao receber um pacote que nao reunia as especificaçoes de tamanho requeridas,mas O dinheiro que eu paguei????Ainda por cima,recebí a factura que envio junto a cobrar-me novamente este transporte,que além de nao ter sido realizado,foi cobrado e pago na altura.
neste momento estou a pedir a devolução do dinheiro pago por um serviço que nao foi feito e os responsaveis ignoram meu pedido.