DB Wider Fit Shoes Omdömen 

Excellent experience. I phoned and made an appointment for a fitting, and was greeted at the door by a very patient member of staff who helped me identify three pairs of shoes - some sensible boots, trainers and sandals. I have NEVER had such choice - the range just gets better and better and I left with three pairs of shoes for just over £200 - comparable with high street prices but so much more comfortable and, if previous purchases are anything to go by, durability. One very, very happy customer.

I have found it almost impossible to obtain shoes that fit me. 'Wide' shoes advertised online and in the high street just aren't wide enough. Incredibly helpful, friendly and knowledgeable staff made sizeing, finding and buying shoes that fitted really easy. They come with 2 removable insoles that increase the likelihood of a good fit. The range of widest fit shoes is huge.
I cannot recommend DB Rushden highly enough.

This firm was a revelation! The stock is huge and the staff were extremely knowledgeable, patient and helpful. They produced appropriate, comfortable and good-looking shoes for my large and distorted old feet and appeared to have all the time in the world to get things right for me.
I bought two pairs on this, my first visit and will certainly go back again for summer shoes

Today was a very expensive day!. I left my appointment with a pair of walking boots, a pair of trainers and a pair of flat shoes for work. £35 on fuel to drive up from the South coast as well. Fortune spent, but I'm absolutely delighted!. I haven't been able to get comfy trainers for at least 12 years. Walking boots and shoes always have to be too long to get the necessary width. They are never really comfy and by the time I've walked them in they are falling apart so I'm nearly always in scruffy shoes, especially where finding shoes is just so much effort that I normally leave it until I'm desperate. I used to use Clarkes but they have changed their manufacturer and their wide fitting shoes are now much too narrow. All three pairs of my new shoes are so comfortable. It’s a real joy to wear them. The ladies in the shop were very kind and very helpful. They are however incredibly busy so it really is important to book your visit and then attend your appointment on time. If you do that you will get an hour of 1:1 time, plenty of opportunity to try a wide range of shoes and you can be sure that there is time to fit you with the shoes that meet your needs and preferences. I will definitely recommend this shop and the service to anyone who's feet are too wide for most shoes whether it's just a little or one heck of a lot. As for me, now that I have been fitted and am confident of the size, toe shapes and sort of fit that works It'll be so easy to order off the catalogue by post from now on. DB shoes have a new regular customer.

Fantastic service - my friend and I (with difficult feet) both have perfect new foot wear - thanks to excellent, knowledgeable and helpful staff and a whole warehouse to choose from. Thank you!

Super service at Rushden Wider Fit shoes. I booked an appointment on the day and spent an hour with a very patient, knowledgeable and professional shoe fitter . I tried on many pairs of sandals and then selected two pairs of sandals and a pair of trainers. It is a really good idea to go for a fitting as the fit can be different for each style. I am very pleased with my purchases. Definitely will go again. My feet are pain free as they can spread out and the shoes are very soft leather.

These shoes were a gift for my mum. The width is fine and easy to put on however the shoe strap and the design of the shoe means her foot is not well protected on the top, with her sock showing through. Considering the price of the shoe the design is faulty. I have to say I am not at all happy with this purchase. Her foot is not well protected. A terrible shame. May return the item.

Excellent staff, personal booking slot. Very efficient, friendly yet professional. Shoes and boots are of amazing quality and fit like a glove. I am diabetic and suffer lymphoedema and really struggle to get shoes to fit me. These are life-changing.

Having bought too many pairs of shoes that were too long in length to accommodate my wide feet, I thought enough was enough. I was fairly close to the Rushden factory visiting family, I decided to go and have my feet measured, (something I have not done since being a child). I made an appointment to visit the store at the factory warehouse.

What a delight the 2 assistants were. Having measured my feet, only to discover I was a size 5 not size 6! I had a good look at ankle boots, and chose 2 different styles. Andes and Sleaford.
The ladies were patient, allowed me to try on, walk about the store in both pairs of boots, for as long as I wished to, before deciding on any purchase. (which was not forced or pressured).

They even called across to the warehouse to get the desired colours, because they did not have the ones I had chosen to hand in my size.

I then tried on the boots in the colours I preferred, again, taking my time, walking about the store to be sure of comfort and fit.

Once I had decided on my purchases, (yes I bought both styles, but different colours), the ladies asked if I had any diagnosed illnesses which would have indicated that my purchases were VAT free. Their approach was not at all intrusive, or judgmental.

Added to the VAT enquiry reduction, the items I intended to purchase, were also with 25%off purchase price.

At the end of the transaction, the ladies advised me to put the boots on at home, (without going outside), and make sure that they were to my satisfaction. Also advising that I had 14 days to make sure I was happy with my purchase, and if I was not, provided I had not worn the boots outside or cut off the additional strap lengths, I could use the label they gave me to return the boots for a full refund or different style.

It was an excellent experience, from start to finish, and I cannot recommend the company, products I purchased and especially customer service, highly enough. Whoever said "old school customer service" had gone by way of the dinosaurs, had not been to DB Widerfitshoes!

I visited the DB shoe fitting centre for the first time last week and I can honestly say it won't be my last. I have wasted so much money over the years trying to find shoes that would accommodate my wide feet and bunions. A shoe shop on Oundle recommended them and it was an absolute revelation!
The two ladies were so nice and helpful, nothing was too much trouble for them. I bought trainers and walking shoes and trainers and it is like walking on air. I wish I had found you sooner.
Once again ladies, thank you for your help and I can recommend you 100%.
I'll be back soon

excellent service. Had one hour appointment with Carol. I went over time as it was difficult to find correct shoe for my very awkward shaped foot. She was so pleasant and helpful through out and eventually through extreme perseverance found me a shoe I could manage myself.

Knowledgeable staff - thanks Sue - assisted the feet measurement and then used their experience to guide the shoe choice, whilst always being mindful of my needs and personal tastes. Always willing to help trying on a few pairs so I knew what was the right choice for me!

My wife and I booked appointments for fittings for us both. The 2 ladies who looked after us were amazing, nothing was too much trouble for them.
We will certainly return when we need our next new shoes.

My husband and I had very pleasant experience at Wider Fit Shoes. The two ladies who served us were so lovely and helpful.
It was great to have our feet measured and then our shoes expertly fitted by them.
The shoes are extremely comfortable. We will be going back for more pairs.

To have my feet measured properly and receive personal, friendly customer service was a treat today.
I purchased a pair of boots which feel very comfortable and trendy.
Thank you so much.

We were given a very warm welcome even though we unwittingly arrived without the necessary appointment. We were fitted in, properly measured and provided with plenty of advice and information. There was a good selection of stock, reasonably priced and readily available. The two pairs purchased seem to be of high quality and are the most comfortable footwear I've had for a very long time. Well done DB Wider Fit Shoes

Sadly not happy with the DB men's mule slippers I purchased....Bought them a while ago as a spare pair and tried them for the first time yesterday....They are most definitely not worth the £59 I paid....Not even worth half that in my opinion....Wore them once and threw them asI am unwell and cannot easily return them, so must sadly lose out on this purchase...

Always they are out of sizes and they try to push and sell all the leftovers . I did order a pair of shoes and they never contacted me to let me now it’s out of stock and they don’t know when they ll have it back. I rang to ask what’s going on with my order when they informed me. Then I order a different color which wasn’t matching the kriteria widewise and I sended them back asking for a wider at any color. I rang to ask if I should place the next order before the shoe is gone. They told me I didn’t have to. After 1 week they rang me to exchange the shoes as they completely they run out of any sizes and widths in the style I was interested.

Excellent customer service and great products.
I have recently ordered a pair of shoes for my aunt for her birthday. As this was the first time I used DB shoes, I ordered the wrong size. I send it back for an exchange but these shoes by then were no longer available. Tracey from DB shoes called, gave me a good advice for a similar pair that was available, which my auntie actually prefers. The customer service received from Tracey was outstanding. I then decided to buy a pair for myself. When it arrived, which was very quick, they included a catalogue. On browsing through, I spotted another pair which I thought might be more suitable. But I only needed one pair of shoes. When calling them, I was given yet another good advice. The lady suggested that I could order the second pair and try them both on and then return the one that might not be suitable. What a good advice this was. I did just that. The staff is knowledgeable and very helpful.
I have recently dealt with some big organisations and I have to say they should learn from DB shoes how to provide an excellent customer service. Impeccable. Thank you DB shoes.

Received my wide fit new balance trainers in 3 working days they are fantastic, they fit really well and are so comfortable I will definitely use wide fit shoes for all my trainers.