DB Wider Fit Shoes Omdömen 

The young lady who sold me my shoes this time was very patient and knowledgeable about the products she was selling.

I hadn't previously made an appointment but she stood in to accommodate my queries and so I left with 2 pairs of sandals.

First new pair of shoes in 3 years! I have lymphodema and haven’t been able to find a pair of shoes to fit me for 3 years. Even ones from other sites for swollen feet couldn’t come close.
I found these through a desperate internet search as my old pair were getting dangerously close to falling apart. I followed their measurements and picked a style and size that I thought might possibly work, crossed my fingers and ordered without too much hope.
They arrived very quickly. I ordered at the weekend and received them on Thursday. And they fit!!! Even the ankle strap went round my very large ankles. Having removable insoles is a great feature for me as one foot is a very different size to the other so it was easy to fit each shoe properly.
After a couple of days of wearing them I realised how great it is to have shoes that fit properly and provide support again. So I ordered some trainers and some sandals. Now I have 3 pairs of shoes that fit and are so comfortable.
They aren’t cheap but are well made and I think they will last well. The bliss of not having to squeeze my feet into ill fitting shoes and being able to change my look is certainly worth the money in my opinion. I will definitely be buying again.

They don't know the difference between width and circumference, they don't stock small sizes, their shoe fitting calculator sues circumference but not width (NOT THE SAME THING and give vastly different results in a shoe) and doesn't calculate down below about a UK 6 (even though shorter feet tend to have a higher WIDTH to length), and they don't seem to realise that the UK shoe sizes (uk 3,4 etc) have associated lengths. "Our size UK 3 is [insert measurement at the high end of size 3.5 and basically a size 4" doesn't fly. It either matches with a uk size or it doesn't. They use the sizes arbitrarily. Make your system or just give the measurements if you can't use the common systems.

So I wouldn't trust that they really know anything else about shoes since these are basic concepts that anyone who passed maths at GCSE should grasp.

As always, excellent, friendly and helpful service.

Visited on monday, as, with my new orthotic, I may require a duifferent shoe type. Staff were very helpful, in finding an alternative to my current shoe. Settled on the Hugo, which seems to be able to accomodate the changes. Very pleased.

I receive time, skill and knowledge here from the staff. It is my third visit and I have been delighted every time and with every purchase (4). These are high quality shoes, in many varying styles for different purposes. Make an appointment to get the most out of your visit.

I had ordered boots for my grandson ( who has large and wide feet) . On each occasion when ordered the boots were too small. This was not the fault of the company but of us measuring.
The company not once question or declined the returns and continued with the re orders.
It is sad to say we couldn’t get a pair to fit him but again the company have given a full refund again no questions asked.
I will recommend this company to all they have great business ethics which is a rare commodity these days.
Thank you once again for your kindness , patience and professionalism.
Annette Littlewood

I had an hour’s pre-booked appointment. The member of staff was patient and very helpful. Nothing was too much trouble for her. It has been increasingly difficult to get comfortable and well fitting shoes until I discovered DB. I travelled from North Wales to Rushden and it was well worth the journey. Such a range of styles and colours. Well made quality shoes. I will be buying more.

Excellent service! I was welcomed by assistants Sue and Jackie who first of all measured my feet and advised on the size/fit to try. I was then assisted to try on the various shoes I picked out. Nothing was too much trouble - several pairs in the colour/size I wanted had to be fetched from the warehouse. Very well worth the trip to Rushden.

Went back to the store today as I’ve been before with a friend and even though I didn’t have an appointment both the lovely ladies waited on me. I got two pairs of lovely shoes for my holiday. Nothing was too much trouble. I got to try on a few pairs of shoes. Had a laugh and giggle with the ladies.
Always feel welcome. Always feel important.
I have painful diabetes feet. And I appreciate the help.

I visited the shop this morning to collect an order I had placed online. I decided to try the shows on before I leaving just in case and while I was there, tried on another pair and bought it! The staff were kind and very helpful; especially when they pointed out that my lymphoedema means I don't have to pay VAT on my shoes. Result: a great pair of shoes and a discount.

My husband and I visited the shop this morning and had our feet measured due to the fact we had not
dealt with the company before. The Advisor was so very helpful and nothing was too much trouble for her. Such a welcome change. The shoes we chose are so very comfortable and it was well worth our journey from Sudbury Suffolk.

The Advisor welcomed us as soon as we arrived ,introducing herself as Sue. After listening attentively
to my footwear requirements she showed us a selection of styles that she felt might be suitable. Of this selection I chose 3/4 styles I hoped would fit. As I have orthotics that are bulky it was a case of removing the shoe insoles and replacing with my own which Sue did checking the now fit of the styles that I had chosen. After walking in each style Sue advised which she felt fitted the best and I said which were the most comfortable so between us we managed to find 3 styles I thought would be satisfactory. What made my choices even easier was that Sue then told me that I could try them at home for up to 2 weeks and she also gave me a free returns postal slip if they turned out not to be satisfactory. I have kept all 3 and the service I received from Sue was excellent well worth travelling to the shop from Stafford.

The shoes I ordered were comfortable and lovely. They were very expensive so I kept for best. First time wearing I must have scuffed them somehow . They are dark burgundy .. I looked down and saw a huge white area on the toe box!
They must be coated in a thin film of something that comes off easy.
They now look awful and I am so disappointed that I have wasted so much money.

I had to find some footwear for my new orthotics and this was not going to be an easy task. Sue and Karen were amazing. Helpful, professional and understanding. They listened to my views on what I needed and they had a good knowledge of the products available to me. I can’t thank them enough.
Yes, the boots were a higher price but, the quality was spot on and they are extremely comfortable and supportive. I would highly recommend.

A delight to deal with a company that really believes in knowledgeable customer care and doesn't rip off its customers because it has a niche product.

Great advice on the phone from Kim before and after purchase. Even better when she offered me a 15% new customer discount.

Our first visit to Rushden was a wonderful experience . I went with a list chosen from the catalogue and didn’t for one minute expect to have all of the shoes in my size and my width fitting. For both Karen & Jacky nothing was too much trouble, even the lady bringing the shoes from the warehouse was so happy and smiley.
When you’re looking to buy something you want a great product and great service and I got both,so good , I came away with ‘five’ pairs of shoes. Well worth travelling all the way from Shrewsbury .

The staff Sue and Jackie/Jenny welcomed us warmly and attended to our every need with helpful hints and advice. We were shown a good selection of shoes to choose from and our choice completed with no pressure and the cost was reduced with a discount. We will come again for Sandals.

On arriving at DB Wider fit shoes I was made welcome by the 2 shoe fitting personnel. My feet were measured, I was then shown the range of shoes & trainers. on choosing the stiles the correct items were collected from the stock. Trial fitting commenced removing the extra innersoles to ensure the correct fit. { was very happy with my selection and fit of trainers & shoes.

First time visit to Rushden. My wife and I were both very impressed by the friendly and attentive service offered by Sue and Jackie who made us feel very welcome. They were very knowledgable about the DB stock and offered us lots of choices for shoes they thought we might like. We came away with two new pairs of shoes each and would certainly recommend this store for people with problem feet.