DB Wider Fit Shoes Omdömen 

Very pleasant staff. Helpful and very experienced. Highly recommended.

we visited the fitting centre to get some shoes for my wife. the 2 ladies in there were more than helpful very friendly and cheerful. unlike most places these days everything was in stock. no need to back order wait or the standard go online cop out. we came away with 4 pairs of shoes that fit perfectly
if you need wider /deeper shoes this is the place to go

I have purchased two pair of shoes from the Rushden shop previously, on this last visit I purchased a further two pairs, I found the staff very helpfull & the shoes to be comfortable, which is helpfull with my condition. I am receiving treatment for my feet at the podiatry clinic at Ngh, these shoes help my condition.

My husband & I had an appointment today. The two ladies were very helpful and advised us which size/ style would be suitable. We are so pleased to come away with shoes that feel comfortable immediately 😊

I discovered DB Shoes only because Sara Davies, the entrepreneur of Dragons"Den fame, appeared on a You Tube pop-up singing its praises and she is a sensible woman !
I have lymphoedema and finding shoes to fit is a nightmare. I rang Customer Service to seek guidance on their sizing and the young woman who took my call could not have been more helpful. She highlighted specific shoes which she thought fitted my needs. I researched accordingly and ordered a pair. They arrived today in just 48 hours, fit like a dream and are like walking on air. I am absolutely thrilled and so very grateful. They have a customer for life!

Just received my first pair of DB wide fit shoes.My feet haven't felt this comfortable in years. A perfect fit and very stylish, I will be buying all my footwear from them from now on.

Visited their fitting centre the other day and we arrived an hour early but Sue and Jackie insisted we came in even though it was their lunchtime.
They spent an inordinate amount of time measuring and finding the correct sized shoes.
Absolutely fantastic service from them both with a dose of humour thrown in.
Ended up buying six pairs of shoes!
Thrilled with all 6 pairs been looking for years for comfortable shoes.
Well worth visiting their fitting centre
Cant recommend them enough.

We visited DB Wider Fit Shoes this week with my very elderly father. The two ladies that assisted us, Sue and Karen, could not have been more helpful or more patient and understanding. They went out of their way to ensure he had perfectly fitting, high quality shoes that he could wear with comfort. He was so delighted he bought four different pairs! Sometimes the elderly are not treated very kindly, but here my dad was more than someone buying shoes. He was a person. Customer services were also extremely kind and helpful when he initially enquired on the telephone. Full marks for DB Shoes. Excellent quality and range. Excellent service. Thank you.

Result! I’ve been suffering for years trying to find a shop that caters for my odd shaped feet! I have to wear orthotics with a high arch. I didn’t want to try the many on-line companies. I discovered this place which is fairly local to me (hour round trip from northampton). So glad I booked a fitting session as you get preferential treatment as it was so busy the place was full due to ‘walk-ins’. Service was excellent from staff who clearly know their job and their stock and are helpful and considerate to all customers on a very hot Friday afternoon. I wanted one or two pairs but ended up buying four pairs and am very happy! Customers come from all over the country and I can see why! Brilliant customer service.

Second visit and purchased 3 more pairs of shoes for my wife. The young lady who who attended to her , Sue, was again fantastic. She understood the problem with my wife's feet and knew what was needed. fantastic product knowledge. Nothing was to much trouble for her. I don't know what she is paid but it is not enough. It is worth the 80 mile round trip, go to the fitting centre you will not be disappointed

my good lady and i booked a fitting service for today, we were a few minutes late however this was not a problem for Sue & Jackie, both ladies were great we were treated with utmost respect and professionalism
we were measured and then tried on a number of shoes, in the end we purchased 3 pairs, all fitting great, i had no idea i was a wide fit size 10, i have always bought size 11 or 12 so to compensate for my wide feet, also now being Diabetic i need to look after my feet better. both Myself and Catherine (my Wife) felt very at ease and very welcomed, it looks like a great place to work, your staff were exemplary in all aspects
well done DB wider fit shoes, pics will follow when we are on our cruise soon

Thank you for your kind service today. It was so helpful to have my feet measured and to be able to try on your shoes. I am delighted with the three pairs I bought. Thank you.

Great service today, nothing was a trouble for the assistant. Found a lovely, comfy shoe that rivals Moda in Pelle for style. Very happy shopper

So glad we travelled across to DB Wider Fit Shoes. Sue was so helpful in helping me get the correct fitting shoes. Wow they are so comfortable. Thank you.

LOVELY LADY IN CUSTOMER SERVICES,BUT SHOES ARE TOO LONG NOT A SIZE 9 MORE LIKE SIZE 11!
TOO HEAVY ,PROBABLY HEAVIER THAN MY WIFES WELLIES
NO ROOM FOR MY HEEL DEPTH/HUJRTING MY ANKLE BONE
STUPIDLY WORE THEM TO THE GARAGE DOOR OUTSIDE SO DB WILL NOT ACCEPT THEM BACK!
NO MENTION OF HUGE SIZE /WEIGHT WHEN MY WIFE ORDERED THEM.

The lovely welcome from the 2 ladies at the Rusden Wider Fit Shoes today was outsanding. Their customer services were escellent. They gave me so much information and made the 40 minutes drive there from where I live so worthwhile.

Firstly, the shoes I've bought previously are well made and last. Secondly, I've just reached pensionable age and still find most of the shoes a bit old fashioned with less to choose from which can I admit be difficult when they are catering for those of us with extra wide widths which may have to include room for orthotics etc. and last but not least my disappointment at the policy they display on VAT relief for some widths but not others feels extremely unfair to the point that I went to the Gov.co.uk website and checked it out. It showed me that 'if' you need extra wide shoes for a chronic problem such as lymphoedema which causes swelling and other problems then I would be eligible for VAT relief but DB say not and refer you to something different. I do not understand that if my width is 2V which is upto around 4E and I need that to afford me room for my bandages etc how I differ from someone with even wider feet as I still have to make the same allowances and have difficulty fitting into off the shelf shoes. The policy they follow implies that my lymphoedema is not as impactful as someone else with even wider feet! Believe me, I have the same problems as agreed at the hospice I attend agree that it is wholly unfair. It's such a shame but constructively, you need to know DB that I have other friends with Lymphoedema who agree and don't shop with you because of this policy so your company who do a great job on all other levels are missing out I feel on sales. I occasionally return to see your styles and see something myself that I'd like to buy but find it so disappointing re the VAT relief that I look elsewhere which is a shame as your quality in both production and service on other levels are obviously good. Please review your policy so I and others can come back and feel treated fairly. How can one person with needs due to lymphoedema be treated differently to another? I'm adding to my review since looking elsewhere for shoes and thought I'd draw you're attention to another wide fitting shoe supplier online who states about correct issuance of VAT relief as per Govt guidelines Individuals who are chronically sick or disabled can claim VAT Relief on products shown with "without VAT" prices. A person is 'chronically sick or disabled' if they:

Have a physical or mental impairment that has a long-term affect on their ability to carry out everyday activities
Have a condition that doctors treat as a chronic sickness (like diabetes, for example)
OR

Are terminally ill
A person with a temporary injury like a broken leg would not qualify, nor would a frail older person who is otherwise well and non-disabled.

The following conditions may also qualify for VAT Relief in some circumstances; Arthritis, Multiple Sclerosis, Oedema, Heart Disease, Stroke.

If you are unsure, please ask your medical advisor as we are not able to give medical opinions.

By completing our online VAT Relief declaration you are agreeing to these terms and conditions and that you are claiming relief from Value Added Tax under Group 12 of Schedule 8 to the Value Added Tax Act of 1994." Therefore, I have to conclude that your policy is at odds with the latest guidelines. It's a shame really. I know of others with my condition who are swollen but in the terms you outline appear to be not swollen enough. Lymphoedema makes shoes extremely difficult to purchase at higher rates because of well made products, that I don't deny but I think where there is a caveat for the person receiving legally correct discount it should be given.

The young lady Courtney, who looked after me was very patient, courteous and helpful

This shop is amazing! If you struggle to find shoes that fit, this is the place for you! They sell a huge range of lovely shoes and you get a five star service. The staff are all friendly, knowledgeable and helpful. My Mum couldn't find any shoes to wear over her compression bandages and she came out of DB shoes with 3 pairs, she was so happy! Well worth a visit, 100% recommend

What a pleasure to find shoes that look good, fit properly and are comfortable. I had an hour long appointment, my feet were measured and there was a fantastic choice of shoes. The staff were extremely knowledgeable and helpful. I had not been able to find any suitable shoes on the high street for a long time and it was well worth the 100 mile round trip to Rushden. Now that I know the correct size and that Wider Fit Shoes can meet my needs I will order from them on line next time.