Spotify Omdömen 

Virkelig ringe de har slet ikke styr på noget jeg fik nyt betalingskort og skulle opdater mit kort jeg har Spotify familie nu men jeg ender med et helt andet abonnement

Been using Spotify premium for about 2 years now. I use to have a Spotify free account but I updated to premium now. I use it everyday. In the past I would buy CDs and rip them to a micro SD card then put it back in my phone. Not any more I can not be bothered to spend hours ripping CDs anymore. At first I was worried about using all my mobile data up streaming I would set the settings to the lowest quality so I would not use all my data up. But thankfully because I got Spotify premium I can download all my playlists to a 128GB SD card and play them offline. This is the best feature of Spotify being able to download your playlists and get rid of those bloody adds as well. Since I subscribe to Spotify premium I have discovered so many new bands it's unbelievable. I am really big into heavy metal. This is a metalheads dream come true having this service. On your phone or computer. I can listen to music absolutely anywhere online or offline. All I have to do is get my Bluetooth headphones and put on some Metallica and it is great. Having thousands of songs at your fingertips on your phone or computer is absolutely amazing you can't go wrong for a £10 a month. I absolutely love this service.
🤟😃🤟🎧🍺

Spotify have just taken another £9.99 out of my account in spite of the account being cancelled and not used for 6 months. They changed the collection date and told my bank I had agreed to the payment. Anyone out there got some advice as Spotify not repling to me. Good job it's not cold or I would not have been warm as I am in an eat or heat position as an OAP.

We change our account to a duo one. Then from that we get hacked and some low life scum bumps up to the family pack and removes us. What security service do you use? As it’s clearly awful.

They offer you a free trial then say you can't have it after you have put your card details in.
Hence deleted app & staying with Amazon music much better & cheaper, plus when they offer you a free trial you actually get them no matter how many you've had

There is no better service for artists than Spotify. Apple does nothing for artists. Spotify is really a great platform.

I have completed a form to unsubscribe from an account. Got so far then nothing. I have photo shot all the conversation.
I must stop paying this premium.

Disgusting, rude, uninterested customer support , we're both at university doing our paramedic science degree,work for the ambulance service,haven't stoped throughout the pandemic, needless to say we feel let down I'd like to think you'd have our backs but this is not the case you've made my other half's application for student premium so difficult she's cancelled her account and subscription as you seem incapable of reducing the regular account irrespective of how much proof she sends you of a three year stretch at uni ,your less than competent customer support have ignored tweets... sort yourselves out !

You would think that an app that seems to be entirely dedicated to music would allow you to pick what song you'd like to listen to, if you'd like to listen to a specific song on spotify without paying for a premium membership you'd have to go to the artist's playlist and hope to find it when it randomly shuffles to that song.

It confuses me because you would think that the main audience on Spotify listens through a smartphone, but the best experience is listening through the Web Player or Consoles but you will hear two ads after listening to a few songs, personally I think this is a good trade-off to keep the app free; so why can't they do this with the Mobile version instead of using so many limitations?

Been a customer using a family plan for over 3 years, I’ve enjoyed it but now they are being governed by Censorship…won’t be using the platform again. Unless they lift this ridiculous rule!

Promoting anti vaxers and now no Neil young.

Sold me ad free content then played ads during my podcast.

Spotify do not do the relevant checks on people when they are setting up accounts with them.

They do not check that the account name and the card that is used matches up.

Trying to get any response from them is impossible.

They have been reported to the police and fraud agencies.

stay away. they always manage to charge your credit card £9.99 even if you dont use it. I tried to cancel but wasnt able to do it. I changed my credit card number but to my surprise they reached out to visa and got my new card number and kept charging me every month.
I have paid 12 months for service i did not use more than 1 monht.
They offered 30 quid back..

Bryan C at 13:58, Sep 14:
I'm sorry to hear that's how you feel, but unfortunately this is the most that I can do according to our refund guidelines. I've gone ahead and issued a refund for the past 3 months of charges you received. This has also reverted your account to Free. The funds should be with you soon, depending on your bank.

Aside from this, would you like help with anything else for today?

Sorry to say, despite the fact that they do good on there and a well known brand, the only thing I can say about them and the downside is, you cannot download music and listen offline when you apply the trial after so many days for the monthly subscription fee of £9.99 and goes advert free? That in itself is good, but what about the fact that you can listen to music for free, download for free, but cannot listen to it offline for free? Otherwise a good service provider, if only those things were promised which it is not sadly and unfortunately. Would have given it 5 stars if this improves in future. Sorry Spotify, must try harder to satisfy your pay monthly customers. Your advisers insist in saying that this works etc., well sorry, not everyone agrees.