Talk about great customer service and a fast response! I paid through PayPal and it didn't redirect me there so I couldn't confirm my address. PayPal used an old address and I emailed the company imme... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I accodentally ordered 2 of the same thong. The company noticed and a lovely ladycontacted me and made me aware. I am on a very tight budget so am extremely grateful she was extremely helpful cancelle... Se mer
There had seem to have been an initial issue with my order. An email was received zi had replied to the said email and Jenny responded very quickly and provided me with additional information which wa... Se mer
Customer service was excellent. Fast response time and quick resolution. The ordering process itself was very unclear. Options, add-ons, bonus offers, were confusing and resulted in mistakes being mad... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was impressed with the product I sent…
Was impressed with the product I sent to my great niece. She got it in the time frame that was stated. Best part, she loves the books. She is only 6 1/2 and loves to draw, print, color,etc. The books will certainly help with her numbers & letters. Thank u
Quick, personal service!
I thought I had to cancel my order and make a new one and Jenny responded to my email very quickly. Jan then offered to do whatever I wanted with the order and gave me new information so I could decide easily. Excellent service!
Customer service was excellent
Customer service was excellent. Fast response time and quick resolution. The ordering process itself was very unclear. Options, add-ons, bonus offers, were confusing and resulted in mistakes being made when placing my order. Jenny (CSR) was most helpful, after the fact, but, should not have been needed.
Accidental double purchase
They noticed that I accidentally double purchased, sent me an email to confirm, and refunded me.
The response was quick and efficient
The response was quick and efficient. I have yet to receive/look at the package, however the customer service at this point has been excellent.
It assured me that I would not be…
It assured me that I would not be enrolled in any ongoing program.
My concerns were heard and dealt with…
My concerns were heard and dealt with immediately. I'm relieved and impressed. Thanks Jan.
Had an issue when I placed the order I…
Had an issue when I placed the order I emailed Support and they answered me immediately and kept in contact with me and came to a wonderful resolution. I was impressed by such a fast reply and such communication.. I highly recommend this company
Very quick service & updated a delivery…
Very quick service & updated a delivery address with ease
All seems to be taken care of quickly
Good customer service
Good customer service, in the form of quick, satisfactory email replies
I had a question for customer service…
I had a question for customer service and it was dealt with quickly and professionally.
Excellent customer service .
I didn’t like the way when ordering I automatically subscribed for further goods…
However Marj and Jenny were exceptionally prompt in sorting it out for me. Excellent customer service.
Great quick response to my question.
Great quick response to my question.
The customer service was lovely and…
The customer service was lovely and reassuring. I thought it was a subscription I paid for but they reassured me that it was only one off payment when I order their products
Email enquiry to resolution within 24 hours
I sent an email enquiry. I had an almost immediate response, from customer services, which directly related to my concerns.
I was informed that the situation would be forwarded to the appropriate department and they would respond. They did within 24 hours, completely answering my concerns and rectified the issue.
Quick response
Customer service replied quickly to my email about monthly subscription putting my mind at rest that no charges would be made as it appeared so on my order.
Fast and easy
Very helpful, prompt and understanding. Would deal with you again
Great product and customer service!
Great product and customer service!
I’ve been emailing Jen
I’ve been emailing Jen. She is very friendly,helpful and knowledgeable. She also gets back with you very quickly. She’s a godsend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







