Reserv Go Omdömen 611

TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

He tenido una muy buena experiencia con Reserv Go hasta ahora. El proceso de solicitud de reserva ha sido rápido, claro y fácil de seguir. Además, la atención del asistente ha sido muy ágil y profesi... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Scam!!! I had tried using this company to book a taxi and was unsuccessful. Today I woke up to them trying to take £20 from my bank account. Thankfully my bank blocked the unauthorised attempt but thi... Se mer

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Betygsatt 1 av 5 stjärnor

I believe this company is set up to scam customers. I tried to book a local restaurant online and didn't even realise I'd been doing it through reserve-go. I gave the details required for my booking (... Se mer

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Betygsatt 5 av 5 stjärnor

La reserva fue satisfactoria pero no dejaba claro que me estaba suscribiendo a una empresa de reservas que te cobra por algo que puedes hacer tú mismo. Me he que quejado y han sido honestos y me han... Se mer

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Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

611 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Complete scam

I tried to pay for a taxi from southampton to my home and after booking, they said that there were none available so then used a different service. I check my bank to see that they took 50€ out of my account for a subscription i never signed up to. Never got a taxi and still paid 50€. And to make it worse, their service number is french. I’m getting a taxi in England!! Complete joke. Don’t recommend

1 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Louis,

We are truly sorry to learn that we were unable to respond to your taxi request. We understand how frustrating that must have been for you.

At Reserv Go, we do everything we can to find the best solutions for our clients, but it is important to note that, as stated on our website, our service consists of searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request.

In cases where no taxi is available, one of our concierges contacts you as soon as possible to offer an alternative. We sincerely regret that this was not possible this time, and we want to assure you that we take your feedback very seriously in order to improve our service.

Your satisfaction is our priority, and we hope you will give us the opportunity to offer you a better experience in the future.


Kind regards,

Marie from Reserv Go
Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 5 av 5 stjärnor

Valeria muy simpatica

Valeria muy simpatica

5 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hola Manuel,

¡Muchas gracias por su respuesta positiva! Nos alegra saber que nuestro servicio estuvo a la altura de sus expectativas. Su satisfacción es primordial para nosotros y estamos encantados de haberle ofrecido una experiencia agradable.

Haremos llegar sus comentarios a nuestro conserje, ¡quien estará encantado de conocerlos!

Esperamos volver a verle pronto para futuras reservas.

Mia de Reserv Go
Correo electrónico: contact@reserv-go.com
Teléfono: 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

J’ai eu un problème avec ma réservation…

J’ai eu un problème avec ma réservation de taxi la semaine dernière.
Le taxi ne s’est jamais présenté, et en introduisant les données de ma carte de crédit dans le système de réservation, un abonnement complet m’a été facturé, pour un montant de près de 50 €.

En plus de l’inconvénient d’avoir attendu un taxi qui n’est jamais venu, je me suis retrouvée seule le soir dans un village inconnue pour nous, en Espagne avec mes deux enfants.
Face à cette situation très stressante – surtout en découvrant que le système m’avait facturé un abonnement qui n’était indiqué nulle part de manière claire et explicite au moment du paiement – je tiens à souligner que la personne qui a traité ma réclamation, Marine, a été vraiment adorable avec moi.

Elle m’a aidée de manière exemplaire, a résolu le problème très rapidement et a été d’une gentillesse et d’un professionnalisme remarquables.

3 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Bonjour Adri,

Un grand merci pour vos mots bienveillants ! Nous sommes enchantés d'apprendre que vous avez été pleinement satisfait par notre service. Votre satisfaction nous tient à cœur, et nous sommes heureux d'avoir répondu à vos attentes.

Nous transmettons à notre concierge votre retour qui lui fera extrêmement plaisir!

Nous espérons avoir le plaisir de vous servir à nouveau très bientôt !

Nicole de Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

Missed excursion

We used this company to book a taxi from Altea to Albir. In Albir we had a trip booked with a different company to see the waterfalls.

I booked he taxi through Reserv GO last night and I was sent a confirmation email to confirm the taxi was booked and they would pick us up at 9.08 am.

Unfortunately, the taxi never arrived and we never got to go on our trip- which we had already paid for! Very Dissatisfied.

5 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Nat,

We are truly sorry to learn that we were not able to respond to your taxi request. We understand how frustrating this must have been for you.

At Reserv Go, we do everything we can to find the best solutions for our clients, but it is important to note that, as stated on our website, our service consists of searching for an available taxi for you. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.

In situations where no taxi is available, one of our concierges will contact you as soon as possible to offer you an alternative. We sincerely regret that this was not possible this time, and we want to assure you that we take your feedback very seriously in order to improve our service.

If you were charged for a service that was not provided, please contact us and we will immediately proceed with the refund.

Your satisfaction is our priority, and we hope that you will give us the opportunity to offer you a better experience in the future.

Kind regards,

Marie from Reserv Go
Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

I was charged 50 euros for a taxi…

I was charged 50 euros for a taxi booking that never arrived. I never agreed to subscribe for a 50 euro fee. This website is a scam. Beware!!!!

5 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Mary,

We are truly sorry for the misunderstanding related to the use of our concierge service.

At Reserv Go, our team of personal assistants, available 7 days a week, supports you and helps you with all your reservations: from restaurants to taxis, including hotels, trips, shows, and much more!

We do everything we can to make our customers’ daily lives easier by advising them and saving them time through the tasks we handle for them. We take care of everything!

Our service begins with a 3-day trial period at €0.01, after which it continues with a subscription that can be canceled at any time and is above all covered by a satisfaction-or-refund guarantee!

The subscription details are clearly stated on our website. This information is also accompanied by a checkbox to confirm your consent. Additionally, in order to avoid any inconvenience, we send SMS messages and emails upon registration to restate our terms and remind you of the full scope of our services.

However, we would like to inform you that our subscription is satisfaction-guaranteed or your money back. We have taken note of your request for a refund, and we kindly ask you to contact us so that we can locate your account and proceed with your request.

Our customer service team will be happy to respond as quickly as possible and will call you back if you are unavailable.


Sincerely,
Lou from Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 5 av 5 stjärnor

Richiesta rimborso

Ringrazio Alvaro per la sua disponibilità e professionalità

4 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Ciao Alessia,

Grazie mille per le sue gentili parole! Siamo lieti di sapere che è stato completamente soddisfatto del nostro servizio. La sua soddisfazione è molto importante per noi e siamo lieti di aver soddisfatto le sue aspettative.

Invieremo il suo feedback al nostro concierge, che ne sarà molto contento!

Speriamo di avere il piacere di servirla di nuovo molto presto!


Nicole di Reserv Go
Email: contact@reserv-go.com
Telefono: +33 1 89 71 69 02

Betygsatt 5 av 5 stjärnor

Parfaite présentation de Mia

Parfaite présentation de Mia

4 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Bonjour Julie,

Un grand merci pour vos mots bienveillants ! Nous sommes enchantés d'apprendre que vous avez été pleinement satisfait par notre service. Votre satisfaction nous tient à cœur, et nous sommes heureux d'avoir répondu à vos attentes.

Nous transmettons à notre concierge votre retour qui lui fera extrêmement plaisir!

Nous espérons avoir le plaisir de vous servir à nouveau très bientôt!


Nicole de Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 5 av 5 stjärnor

👍🏽 mi sono trovato bene

👍🏽 mi sono trovato bene

3 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Ciao Daniele,

Grazie mille per le sue gentili parole! Siamo lieti di sapere che il nostro servizio ha soddisfatto le sue aspettative. La sua soddisfazione è la nostra priorità e siamo entusiasti di averle offerto un'esperienza positiva.

Non vediamo l'ora di darle nuovamente il benvenuto per le sue future prenotazioni!


Marie di Reserv Go
Email: contact@reserv-go.com
Telefono: +33 1 89 71 69 02

Betygsatt 5 av 5 stjärnor

Tutto ok operatore gentile

Tutto ok operatore gentile

3 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Ciao Carlo,

Un grande grazie per il tuo gentile commento! Siamo lieti di sapere che il nostro servizio ti ha pienamente soddisfatto. La tua soddisfazione è essenziale per noi e siamo felici di aver risposto alle tue aspettative.

Speriamo di rivederti molto presto per nuove prenotazioni!

Marie di Reserv Go
Email: contact@reserv-go.com
Telefono: 01 89 71 69 02

Betygsatt 5 av 5 stjärnor

Agnès a été parfaite

Agnès a été parfaite, superbe prise en charge.

3 november 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Bonjour Ousman,

Merci infiniment pour votre retour positif ! Nous sommes ravis que notre service ait été à la hauteur de vos attentes. Votre satisfaction est primordiale pour nous, et nous sommes heureux d'avoir pu vous offrir une expérience agréable.

Nous ferons parvenir votre retour à notre concierge, qui sera ravi d'en prendre connaissance !

Nous espérons vous revoir prochainement pour d'autres réservations !


Mia de Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

This company is a scam

This company is a scam. Whilst on holiday in Spain, I tried to book a restaurant on line and was directed to do so through Reservego. They wanted me to register to book a table, which I did. During the process the site wouldn’t accept my password despite fulfilling the criteria so I gave up. I notified them. They then sent me an email saying they had resolved a software fault and I was now registered.I booked the restaurant through their site with my debit card which said they would debit 1 cent. I thought this was ok because some restaurants like to have your debit/credit card in case of no shows.
As I was no holiday I wasn’t checking my emails regularly. On 6/10/25 I was checking my mail and saw that on 02/10/25 I had been sent an email saying I had 3 free days membership and would then be charged €50 per month. Why would anyone want to pay €50 per month just to book the occasional restaurant?
I noticed that Reservego had deducted 1 cent from my debit card.
I sent Reserve a mail to withdraw my membership immediately. And received a reply the same day cancelling my membership as requested.
On 07/10/25 Reservego deducted €49.99 from my bank without my authority.
I have since sent 4 emails to them requesting they return my €49.99 but have not received a refund nor have I received any reply from Reservego.

2 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Julian,

We are truly sorry for the misunderstanding regarding the use of our concierge service.

At Reserv Go, our team of personal assistants, available 7 days a week, is here to assist you with all your reservations — from restaurants to taxis, as well as hotels, trips, shows, and much more!

We do everything we can to simplify our clients’ daily lives, providing advice and helping them save time through the tasks we handle for them. We take care of everything!

Our service begins with a 3-day trial period for €0.01, followed by a subscription that can be canceled at any time, and most importantly, is satisfaction guaranteed or your money back!

The subscription details are clearly stated on our website. This information is also followed by a checkbox to confirm your consent. In addition, to avoid any inconvenience, we send SMS and email notifications upon registration to remind you of our terms and the scope of our services.

However, please note that our subscription is satisfaction guaranteed or your money back. We have taken note of your refund request, and we kindly ask you to contact us so we can locate your account and process your request.

Our customer service team will be happy to respond as quickly as possible and will call you back if you are unavailable.


Kind regards,

Lou from Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

I never got a taxi as stated none…

I never got a taxi as stated none available then I find they have charged me £43. My bank stopped it but they continued trying to take it
When you go on a taxi booking site your there to book a taxi. NEVER IN MY LIFE have or or ever thought I would have to read terms and conditions small print just to book a taxi. SCAM SCAM SCAM

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Tracy,

We are truly sorry for the misunderstanding regarding the use of our concierge service.

At Reserv Go, our team of personal assistants, available 7 days a week, is here to support and assist you with all your bookings — from restaurants and taxis to hotels, trips, shows, and much more!

We do everything possible to make our clients’ daily lives easier by offering advice and saving them time through the tasks we handle on their behalf. We take care of everything!

Our service begins with a 3-day trial period at €0.01, followed by a subscription that can be canceled at any time and is, above all, covered by a satisfaction or refund guarantee!

The subscription details are clearly stated on our website. This information is also accompanied by a checkbox to confirm your consent. Finally, to avoid any inconvenience, we send SMS and email notifications upon registration to reiterate our terms and remind you of the scope of our services.

However, we would like to remind you that our subscription is covered by a satisfaction or refund guarantee. We have taken note of your request for a refund, so we kindly ask you to contact us so that we can locate your account and process your request.

Our customer service team will be happy to assist you as soon as possible and will call you back if you are unavailable.


Kind regards,
Lou from Reserv Go

Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 3 av 5 stjärnor

Bad experience

In Naples on vacation... I call a taxi and insert my credit card. In Italy you pay directly in the taxi but I thought it was an app like Uber. The taxi never arrived. 1 week later my Revolut card ask to confirm €50 payment for this concierge service. Of course said no and card was blocked by Revolut directly. No clear info at all.
P.S. I must add that they have attentive customer service. I was contacted and they apologized for the inconvenience and assured me that they will improve their communication rules.

15 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Betti,

We are sincerely sorry to learn that we were unable to fulfill your taxi request. We understand how frustrating this must have been for you.

At Reserv Go, we do everything we can to find the best solutions for our clients. However, it’s important to note that, as stated on our website, our service consists of searching for an available taxi on your behalf. Unfortunately, we cannot guarantee that a taxi will always be available at the time of your request, depending on the time and location.

In cases where no taxi is available, one of our concierges will contact you as soon as possible to offer an alternative. We sincerely regret that this was not possible this time, and we want to assure you that we take your feedback very seriously in order to improve our service.

If you were charged for a service that was not provided, please contact us, and we will immediately issue a refund.

Your satisfaction is our top priority, and we hope you will give us the opportunity to provide you with a better experience in the future.


Kind regards,
Marie from Reserv Go

Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 5 av 5 stjärnor

Una estafa señores

Rectifico mi opinión. Cobran 50€ para la suscripción

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hola Oscar,

Lamentamos sinceramente la confusión relacionada con el uso de nuestro servicio de conserjería.

En Reserv Go, nuestro equipo de asistentes personales, disponible los 7 días de la semana, le acompaña y le ayuda con todas sus reservas: desde restaurantes y taxis, hasta hoteles, viajes, espectáculos ¡y mucho más!

Nos esforzamos por simplificar la vida de nuestros clientes cada día, ofreciéndoles asesoramiento y ayudándoles a ahorrar tiempo a través de las tareas que realizamos por ellos. ¡Nos encargamos de todo!

Nuestro servicio comienza con un período de prueba de 3 días por 0,01 €, antes de continuar con una suscripción que puede cancelarse en cualquier momento y que, además, está garantizada: satisfecho o reembolsado.

Los detalles de la suscripción están indicados claramente en nuestro sitio web. Esta mención va acompañada de una casilla que debe marcarse para confirmar su consentimiento. Finalmente, y con el fin de evitar cualquier inconveniente, enviamos mensajes de texto y correos electrónicos desde el momento de la inscripción para volver a explicar nuestras condiciones y recordar el alcance de nuestros servicios.

Sin embargo, no se preocupe: nuestra suscripción puede cancelarse en cualquier momento. Para poder localizar su cuenta y proceder con la cancelación, le rogamos que se ponga en contacto con nosotros.

Nuestro servicio de atención al cliente estará encantado de atender su solicitud lo antes posible y le devolverá la llamada en caso de no estar disponible.


Atentamente,
Marie de Reserv Go

Correo electrónico: contact@reserv-go.com
Teléfono: 01 89 71 69 02

Betygsatt 3 av 5 stjärnor

REFUND

I posted a review about Reserve Go last week charging me €50.00 for a taxi that never arrived. After posting on Trust pilot a member of ReserveGo called. Had a very pleasant conversation with him and he apologised and said my "membership"would be cancelled and I would receive a refund. The refund has been paid. Thank you.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Michael,

A big thank you for your kind words!

We are delighted to hear that you were fully satisfied with our service. Your satisfaction is very important to us, and we’re happy to have met your expectations.

We’re passing along your feedback to our concierge, who will be very pleased to hear it!

We hope to have the pleasure of serving you again very soon!


Nicole from Reserv Go
Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

A scam - beware.

Signed me up without my permission and charged me £43 pounds. Be very careful when booking through these charlatans.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Richard,

We sincerely apologize for any confusion regarding our concierge service.

Easy Rsv aims to provide you with a personal assistant available 7 days a week to help you with all your bookings — taxis, restaurants, hotels, trips, shows, and much more according to your needs.

Every day, we help our clients by reducing the time they spend making reservations and by offering them advice to simplify their daily lives.

We offer you the opportunity to try our services during a 3-day trial period for €0.01, before continuing with a monthly subscription that can be canceled at any time — and of course, comes with our satisfaction or money-back guarantee!

The details of the subscription are clearly and repeatedly stated on our website, notably through a checkbox to ensure your consent. Furthermore, to avoid any confusion, we send SMS and email notifications upon registration to remind you again of our terms and services.

However, please rest assured that our subscription can be canceled at any time. To locate your account and proceed with the cancellation, please contact us.

Our customer service team will be happy to respond to your requests as soon as possible and will call you back if you are unavailable.

Kind regards,


Nora from Easy Rsv
Email: contact@easy-rsv.com
Téléphone: 01 89 71 69 04

Betygsatt 3 av 5 stjärnor

Benidorm taxi

I have now made contact and had a full refund, many thanks for your help. Hopefully other holiday makers dont make same mistakes. I found this website when trying to book a taxi in benidorm, on Friday 17th October. Charged me 0.01 which i assumed was just to make sure I was human. Cause said I had to pay driver. After 25 minutes they still hadnt found me a taxi so i cancelled request.I got home yesterday to see I've had 43 pound taken out of my account for a subscription service, which id never use, in England we have uber. Trying to contact to get refund but unfortunately I dont spk french.

17 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Graham,

Reserv Go offers you a personal assistant available 7 days a week to help you with all your reservations: restaurants, taxis, hotels, trips, shows, and much more.

We are truly sorry for the inconvenience you experienced with your taxi ride. We understand that waiting can be frustrating.

Since we do not have access to the details of your case, it is possible that a taxi did not arrive as expected. In this case, please do not hesitate to contact us immediately so that we can find a replacement taxi for you.

Without notification from you, we cannot be informed of such issues.

We therefore encourage you to contact us so that we can resolve the problem, ensure everything has been properly handled, and, if necessary, attempt to compensate for the inconvenience.

Our customer service team is available to respond to your requests as quickly as possible and will call you back if unavailable.


Kind regards,
Marie from Reserv Go

Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

Beware as soon as you see Reserv go

Like many other reviewers I thought I was booking a restaurant via my mobile phone and now find that I am down to pay this Company £30 per month. A complete scam!

19 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Sandy,

We are truly sorry for the misunderstanding regarding the use of our concierge service.

At Reserv Go, our team of personal assistants — available 7 days a week — is here to assist you with all your bookings: from restaurants and taxis to hotels, trips, shows, and much more!

We do everything possible to make our clients’ daily lives easier by advising them and saving them time through the tasks we handle on their behalf. We take care of everything!

Our service begins with a 3-day trial period for €0.01, after which it continues with a subscription that can be canceled at any time and is covered by a satisfaction or money-back guarantee.

The subscription details are clearly stated on our website. This information is also accompanied by a checkbox to confirm your consent. Additionally, to avoid any inconvenience, we send SMS and email notifications upon registration to remind you of our terms and the range of our services.

However, we would like to remind you that our subscription is satisfaction guaranteed or your money back. We have taken note of your refund request, so we kindly ask you to contact us so we can locate your account and process your request.

Our customer service team will be happy to respond as quickly as possible and will call you back if you are unavailable.


Kind regards,

Lou from Reserv Go
Email: contact@reserv-go.com
Phone: 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

Déception ++++

Nul ! Attente pour un taxi pendant 1h30 sans résultat. Une gentille personne s’est proposée pour me ramener sinon j’attendrais toujours !!!

18 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Bonjour Wallerand,

Nous sommes sincèrement désolés d'apprendre que nous n'avons pas pu répondre à votre demande de taxi. Nous comprenons combien cela a pu être frustrant pour vous.

Chez Reserv Go, nous mettons tout en œuvre pour trouver les meilleures solutions pour nos clients, mais il est important de noter que, comme indiqué sur notre site, notre service consiste à rechercher un taxi disponible pour vous. Malheureusement, nous ne pouvons pas garantir qu’un taxi soit toujours disponible au moment de votre demande.

Dans les cas où aucun taxi n'est disponible, un de nos concierges vous contacte au plus vite pour vous proposer une alternative. Nous regrettons sincèrement que cela n'ait pas été possible cette fois-ci et nous tenons à vous assurer que nous prenons votre retour très au sérieux pour améliorer notre service.

Votre satisfaction est primordiale pour nous, et nous espérons que vous nous donnerez l'opportunité de vous offrir une meilleure expérience à l'avenir.

Cordialement,

Marie de Reserv Go
Email : contact@reserv-go.com
Téléphone : 01 89 71 69 02

Betygsatt 1 av 5 stjärnor

Misleading scam

This site is misleading and does not make it clear what they are doing. I was debited £49 three days after trying and failing to book a taxi in benidorm.
The sheer volume of similar reviews on this page saying the same thing (but note they don’t publish these same reviews on their own website…) shows despite what their many protests they are misleading. I’d like to know what action they plan to take to make this more clear.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Reserv Go

Svar från Reserv Go

Hello Josh,

We are truly sorry for the misunderstanding regarding the use of our concierge service.

At Reserv Go, our team of personal assistants, available 7 days a week, is here to assist and support you with all your reservations — from restaurants and taxis to hotels, trips, shows, and much more!

We do everything we can to make our clients’ daily lives easier by offering advice and helping them save time through the tasks we handle on their behalf. We take care of everything!

Our service begins with a 3-day trial period for €0.01, followed by a subscription that can be canceled at any time, and most importantly, comes with a satisfaction or your money back guarantee!

The subscription details are clearly stated on our website. In addition, this information is accompanied by a checkbox to confirm your consent. Finally, to avoid any inconvenience, we send SMS and email notifications upon registration to reiterate our terms and remind you of the range of services we offer.

However, please don’t worry — our subscription can be canceled at any time. To locate your account and proceed with the cancellation, please contact us.

Our customer service team will be happy to respond to your requests as quickly as possible and will call you back if temporarily unavailable.


Kind regards,
Marie from Reserv Go

📧 Email: contact@reserv-go.com
📞 Phone: 01 89 71 69 02

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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