Wouldn’t even give 1 star. Look at all the real reviews, clearly no taxis turn up and have small print about a subscription. When you request a refund they refuse, however their terms and conditio... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ich hatte ein Taxi zum Flughafen reserviert. Es wurde auch bestätigt, aber niemand erschien. Wir warteten und bestellten dann ein Uber nachdem wir das Taxiunternehmen angerufen hatten, welches einfach... Se mer
Företaget har svarat
I booked a taxi, i didnt receive any confirmation, i want to cancel but you ask the account that i don t have. As i can see from other review you always have the same pattern. You have charged my cred... Se mer
Företaget har svarat
The service is good. I used it for taxi search. However, the 0,10 euro you paid at the begining than turns into a subscription after 72h with 39€ payment. This is not explained in details. You have to... Se mer
Företaget har svarat
1,7
Mycket dålig
37 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wouldn’t even give 1 star
Wouldn’t even give 1 star. Look at all the real reviews, clearly no taxis turn up and have small print about a subscription. When you request a refund they refuse, however their terms and conditions clearly state you are entitled to a refund if cancelling in 14 days.
I had to go back and fourth for days before getting this back and had to threaten to take to trading standards, which I still plan to do.
I doubt they even provide a service and I’m 100% sure this is a scam.
24 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Dear bjc147,
Thank you for your message and for sharing your concerns.
We’re sorry to hear about your experience and understand your frustration regarding the situation you describe, including the refund process.
After checking our system, we are unfortunately unable to locate your booking or account based on the information available in your review. In order to properly investigate your case and review what happened, we kindly ask you to provide:
the email address used during registration or booking
or any booking reference / transaction details
Once we receive these elements, our team will be able to carefully review your case and respond accordingly.
We remain at your disposal.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Ich hatte ein Taxi zum Flughafen…
Ich hatte ein Taxi zum Flughafen reserviert. Es wurde auch bestätigt, aber niemand erschien. Wir warteten und bestellten dann ein Uber nachdem wir das Taxiunternehmen angerufen hatten, welches einfach auflegte
3 maj 2026
Omdöme utan inbjudan
Svar från Rezervassist
Sehr geehrter Björn Zeidler,
vielen Dank für Ihre Nachricht und dass Sie Ihre Erfahrung mit uns teilen.
Es tut uns sehr leid zu hören, dass Ihr bestätigtes Taxi nicht erschienen ist und Sie zudem Schwierigkeiten hatten, unseren Support zu erreichen. Wir verstehen sehr gut, wie ärgerlich diese Situation sein muss, insbesondere im Zusammenhang mit einem Flughafentransfer.
Nach Prüfung unseres Systems konnten wir Ihre Buchung anhand der vorliegenden Informationen leider nicht eindeutig zuordnen. Dennoch nehmen wir Ihr Anliegen sehr ernst und werden den Vorfall intern weiter überprüfen.
Wir bedauern die entstandenen Unannehmlichkeiten und stehen Ihnen jederzeit gerne zur Verfügung.
Mit freundlichen Grüßen
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Montag bis Samstag, 8:00–20:00)
Impossible cancelling the bookin
I booked a taxi, i didnt receive any confirmation, i want to cancel but you ask the account that i don t have. As i can see from other review you always have the same pattern. You have charged my credit card of 10 cent, i can t cancel the booking, i write to your contact center but you block the mail. I warn you not to charge my credit card and to give my 10 cent back. Otherwise i Will go to the postal Police . Vincenzina mancini
2 maj 2026
Omdöme utan inbjudan
Svar från Rezervassist
Dear Vincenzina Mancini,
Thank you for your message.
We’re sorry to hear about your experience and understand your concern.
After checking our system, we confirm that no successful payment has been charged from your card (the €0.10 you mention corresponds to a temporary authorization check, which is automatically released by your bank).
We also confirm that there is no active booking linked to a completed transaction on our side, and therefore nothing to cancel or bill further.
If you are still seeing a pending authorization on your account, please note that this is managed directly by your bank and will disappear automatically according to their processing time.
We remain available should you need any further clarification.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
I used it to book a taxi
I used it to book a taxi, but they wouldn't confirm my request, so I canceled it. They still charged me the monthly subscription fee, and if I hadn't noticed, they would have charged me €39 a month without me using the service.
17 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Dear Francesca Capetti,
Thank you for your feedback, and we are sorry to hear about your experience.
We understand your concern regarding the subscription charge following your booking request. Our service includes a trial period which is presented during the booking process, after which the subscription is activated if it is not cancelled.
That said, we are pleased to confirm that your situation has now been regularised, and the necessary actions have been taken by our team.
We sincerely apologise for any confusion or inconvenience caused, and we appreciate your patience while this was being resolved.
Please don’t hesitate to contact us if you need any further assistance.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Beware of the "trial period" and the €39 fee.
I tried to reserve a taxi and i fell for the so-called "72 hour trial". My card was charged 39 euros after three days. No reminder, no email confirming the subscription, no confirmation that the payment was executed. I have reported the transaction and the company to my bank and wait for their support.
25 mars 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Iasonas Senekkis,
Thank you for your message.
We are sorry to hear about your experience and understand your concern.
After verification, we confirm that your situation has been regularised. We invite you to check your email inbox for the details regarding the handling and resolution of your case.
If everything is now in order on your side, we would appreciate it if you could update your review to reflect the resolution of your request.
We remain at your disposal.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Tutto perfetto
27 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Ciao Fabiana,
Grazie mille per il tuo feedback.
Siamo molto felici di sapere che tutto è andato perfettamente e che sei soddisfatta del servizio. La tua soddisfazione è molto importante per noi.
Ti ringraziamo per aver condiviso la tua esperienza.
Cordiali saluti,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Taxi did not show up on time
Taxi did not show up on time. After waiting 10 minutes we ordered a taxi from another company which arrived in 2 minutes. We left and then we started getting texts that your taxi was coming. Unreliable service.
28 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Edward,
Thank you for your feedback.
We are sorry to hear that your taxi did not arrive on time and understand the inconvenience this caused you, especially as you were forced to arrange an alternative service. We also understand how frustrating it can be to receive delayed updates after you have already had to leave.
Occasionally, such situations can occur due to operational delays or coordination issues between the driver network and the dispatch system, which may result in timing discrepancies and late notifications. This is not the level of reliability we aim to provide, and we sincerely apologise for the inconvenience caused.
We appreciate you taking the time to share your experience, as it helps us improve our service.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Svar från Rezervassist
Hello Cecilia,
Thank you for your feedback.
We are very sorry to hear that your taxi did not arrive. We understand how frustrating and inconvenient this situation must have been for you, especially when relying on the service for your plans.
Occasionally, such issues can occur due to operational or technical disruptions between the system and the local driver network, which unfortunately may affect the completion of a booking. This is not the experience we aim to provide, and we sincerely apologise for the inconvenience caused.
We appreciate you taking the time to share your experience.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Das war miserabel!!!
Das war miserabel!!!
Ich habe extra am Abend vor meiner Fahrt ein Taxi über Rezervassist für 10 Uhr am nächsten Morgen von Cernobbio zum Bahnhof Como gebucht. Laut System sollte die Fahrt 13€ kosten. Ich war pünktlich am Treffpunkt und bekam um 9:59 Uhr eine SMS, dass es noch 20 Minuten dauern, bis das Taxi da sei und 40€ kosten würde.
Als 25 Minuten danach immer noch niemand da war, nahm ich Kontakt mit dem Taxifahrer auf. Der behauptete, ich hätte Cernobbio nicht angegeben und er würde in einer ähnlich lautenden Straße in Como auf mich warten. Nach Cernobbio würde er jetzt nicht mehr kommen, ich solle mir ein anderes Taxi rufen.
Ich habe in der Bestätigung von Rezervassist extra nachgeschaut - in dieser wurde mir die Abholadresse in Cernobbio (!) bestätigt. Würde ich nicht ohnehin immer mit zeitlichem Puffer planen und hätte deswegen meinen Zug verpasst, wäre ich noch mehr verärgert, als ich es jetzt bin.
Da ein Vermittler wie Rezervassist in meinen Augen mitverantwortlich für die vermittelten Taxifahrer ist, habe ich mein Abo dort direkt wieder gekündigt.
27 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hallo Georg,
vielen Dank für Ihr Feedback.
Es tut uns sehr leid, dass Ihre Erfahrung mit der gebuchten Fahrt nicht wie erwartet verlaufen ist. Wir verstehen vollkommen, wie ärgerlich und belastend diese Situation für Sie gewesen sein muss, insbesondere wenn eine rechtzeitige Abholung entscheidend ist.
Die von Ihnen beschriebene Situation kann leider in seltenen Fällen durch technische oder koordinative Probleme zwischen System und lokalem Fahrer entstehen, etwa bei Missverständnissen zur genauen Abholadresse oder kurzfristigen Änderungen im Ablauf. Das entspricht selbstverständlich nicht unserem Anspruch an einen zuverlässigen Service.
Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten und nehmen Ihr Feedback sehr ernst, da es uns hilft, solche Abläufe weiter zu verbessern.
Mit freundlichen Grüßen,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
AVOID -Absolute scammers
Absolute scammers ! As others have mentioned they take card details and €0.09 then days later €39!! The raxi didnt even turn up !! The number they gave us had no knowledge of booking - they say pay the cab on the day - so whats the €39 for ??? AVOID
23 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Alison Shipston,
We are sorry to read your message and understand your frustration regarding your experience.
Our service operates with a trial booking offer followed by an automatic subscription, which is clearly presented during the booking process and outlined in the terms and conditions before confirmation. If the subscription is not cancelled within the trial period, it is automatically activated, which may explain the €39 charge you mention.
Regarding the taxi not arriving, we sincerely apologise for the inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously.
We want to inform you that your case is currently being reviewed and is in progress with our team. We will come back to you as soon as possible with an update and a resolution.
We appreciate your patience in the meantime.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
If I could give zero stars I would
If I could give zero stars I would. I booked a taxi with this company on Tuesday and paid an initial 10c charge. The taxi didn’t turn up and yesterday I was charged €39 euros as a monthly subscription. I did not authorize this but they said because I accepted the confirmation that I am not entitled to a refund. This is a total scam. I don’t know it can be legal. Theycertainly not make it clear about the €39 subscription fee.
21 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Susan,
We are sorry to read your message and understand your frustration regarding this situation.
Our service operates with a trial booking offer followed by an automatic subscription, which is presented during the booking process and outlined in the terms and conditions before confirmation. If the subscription is not cancelled within the trial period, it is automatically activated, which may explain the charge of €39 you mention.
That said, we would like to carefully review your case and ensure everything has been handled correctly.
Could you please provide the following information so we can investigate your situation:
The email address used during your booking
The date of your taxi reservation (Tuesday mentioned)
Any confirmation or transaction reference you received
Once we have these details, our team will review your file and get back to you with a clear response as quickly as possible.
We remain at your disposal.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday to Saturday, 8:00–20:00)
Fate attenzione e diffidate di questo…
Fate attenzione e diffidate di questo sito. Ho prenotato in taxi a Bologna. Non è mai arrivato e ho quasi perso il treno. Dopo un paio di mesi mi sono accorta che mi hanno prelevato 39 euro al mese ma sono certa di non aver mai sottoscritto alcun abbonamento.
18 februari 2026
Omdöme utan inbjudan
Svar från Rezervassist
Ciao Francesca,
Ci dispiace sinceramente per l’esperienza che hai descritto e comprendiamo la tua preoccupazione.
Per poter verificare nel dettaglio la prenotazione del taxi e gli eventuali addebiti mensili di 39€, non siamo riusciti a identificare il tuo account con le informazioni attualmente disponibili. Ti chiediamo quindi gentilmente di fornirci alcuni dati per poter effettuare le verifiche:
Nome e cognome utilizzati in fase di prenotazione
Indirizzo email
Data della prenotazione del taxi a Bologna
Importo e metodo di pagamento (se possibile, ultime 4 cifre della carta)
Una volta ricevute queste informazioni, il nostro team procederà con una verifica approfondita e ti assisterà per chiarire la situazione. Se dovessero emergere addebiti non dovuti, verrà valutata immediatamente la soluzione appropriata, incluso un eventuale rimborso.
Restiamo a tua completa disposizione per risolvere il caso nel più breve tempo possibile.
Cordiali saluti,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (lunedì–sabato, 8:00–20:00)
It was easy to reserve and the pick up on time
It was easy to reserve and the pick up was on time. My morning travel was stress free.
19 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Krystal,
Thank you very much for sharing your experience.
We are delighted to hear that your reservation process was easy and that the pickup was on time. It’s great to know that your morning journey was stress free, as we always aim to provide a smooth and reliable service for our customers.
We truly appreciate your positive feedback and look forward to serving you again in the future.
Kind regards,
Rezervassist Support Team
📧 contact@rezervassist.com
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
Esperienza pessima e sistema…
Esperienza pessima e sistema ingannevole.
Mi sono registrata su questo sito solo per prenotare un taxi a Torino, pagando un piccolo importo iniziale di €0,10. Il taxi non è mai arrivato e il servizio è stato completamente inutile.
La cosa più grave è che NON viene indicato chiaramente che si attiva un abbonamento da disdire entro 72 ore. Dopo pochi giorni hanno tentato di addebitarmi €39, causando anche il blocco della mia carta.
Questo tipo di pratica è assolutamente scorretta e fuorviante: si tratta di un sistema studiato per far attivare abbonamenti a insaputa dell’utente.
Ho immediatamente cancellato l’abbonamento, ma resta un comportamento inaccettabile. Provvederò sicuramente per vie legali in caso di mancata assistenza.
Sconsiglio vivamente di utilizzare questo servizio.
15 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Ciao Teresa,
ci dispiace per la tua esperienza e comprendiamo il tuo disappunto.
Ti confermiamo che la richiesta di cancellazione dell’abbonamento è stata correttamente presa in carico e che non risulta alcun addebito completato sul tuo conto, ma solo tentativi di pagamento non andati a buon fine. Ti invitiamo a controllare anche la tua casella email per tutti i dettagli relativi alla gestione della tua pratica.
Se la situazione risulta ora risolta, ti saremmo grati se potessi aggiornare la tua recensione su Trustpilot per riflettere l’esito del caso.
Cordiali saluti,
Servizio Clienti rezervassist.com
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
Svar från Rezervassist
Ciao Francesca,
Grazie mille per il tuo riscontro positivo. Siamo felici di sapere che il servizio e la puntualità del taxi siano stati all’altezza delle tue aspettative.
Il tuo feedback è molto apprezzato e ci motiva a continuare a migliorare la qualità del servizio.
Cordiali saluti,
Servizio Clienti rezervassist.com
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
Ho prenotato un taxi mezz’ora prima…
Ho prenotato un taxi mezz’ora prima delle 17.20, nessuna risposta fino a 5 minuti prima per questo mi sono attuato per trovarne un altro da solo, finchè la conferma mi arriva alla stessa ora della prontazione. Pochi giorni dopo senza ricevere nessuna comunicazione mi vengono addebitati 39€ di abbonamento senza che io sia neanche riuscito ad usufruire del taxi, truffa totale.
11 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Ciao Filippo,
ci dispiace per la tua esperienza e comprendiamo il tuo disappunto.
Il servizio prevede una prova iniziale seguita da un abbonamento, le cui condizioni, tariffe e modalità di rinnovo vengono indicate durante la prenotazione prima della conferma del pagamento. Ci dispiace comunque che la tua esperienza non sia stata soddisfacente.
Per poter verificare la tua situazione e aiutarti in modo preciso, abbiamo bisogno di alcune informazioni per individuare il tuo dossier: nome e cognome, email utilizzata durante la prenotazione, data approssimativa della prenotazione e le ultime 4 cifre della carta utilizzata. Questo ci permetterà di analizzare il tuo caso e darti una risposta adeguata.
Cordiali saluti,
Servizio Clienti rezervassist.com
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
The service is good
The service is good. I used it for taxi search. However, the 0,10 euro you paid at the begining than turns into a subscription after 72h with 39€ payment. This is not explained in details. You have to search for it.
14 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello Ipek,
Thank you for your feedback and for sharing your experience with us.
We’re glad to hear that you found the service useful for your taxi search. Regarding your comment about pricing, we understand your concern. The service includes a 72-hour trial period, during which users can access and test the platform. If the subscription is not cancelled within this timeframe, it is automatically converted into a monthly plan of €39, as indicated during the registration and payment process. We understand that this may not have been sufficiently clear and we take your feedback seriously.
Our goal is always to ensure transparency and improve the clarity of information provided to users.
If you have any questions or would like further clarification, our support team remains available:
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
Kind regards,
Rezervassist Support Team
Svar från Rezervassist
Hello Maria,
Thank you for taking the time to share your feedback.
We’re sorry to hear that your experience did not meet your expectations. We understand that price perception and overall experience can vary from person to person, and we regret that you felt this way.
If you would like us to review your experience in more detail or assist you further, our support team is available to help you:
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
We remain at your disposal should you need any clarification or assistance.
Kind regards,
Rezervassist Support Team
REFUND.
I want a Refund.
At around midnight of the 10th of April i tried to book a taxi through Reservassist in Bologna. The booking got CANCELLED because there were NO TAXI AVAILABLE.
Nobody called me, so i had to use another way to go home that night.
THIS MORNING (today is the 13th of April) i noticed that €39 were charged from my card for subscription to which i was NOT aware of, there was ONLY a disclaimer about “0,10€” of subscription, NOT €39 for not even taking the taxi. It was NOT communicated.
I didn’t agree to this and i want my €39 back, i want my refund and i also cancelled the subscription.
13 april 2026
Omdöme utan inbjudan
Svar från Rezervassist
Hello SH,
Thank you for your message, and we’re sorry for the inconvenience this situation has caused.
At the moment, we are unable to locate your file with the information provided. In order to review your case and proceed with your refund request, we kindly ask you to provide the following details so we can find your account:
The email address used during the booking
Full name used at the time of reservation
Approximate date and time of the transaction
Any payment reference or last 4 digits of the card used (if available)
We understand your frustration regarding the cancelled booking and the unexpected charge you mentioned. Please note that the service includes a subscription model with a trial period, where a small initial fee (such as €0.10) may be applied to activate access. If the subscription is not cancelled within the trial period, it is automatically converted into a monthly plan of €39, as stated during the registration process and payment flow.
Once we receive the requested details, our team will be able to locate your file and treat your request as a priority, including reviewing your refund.
📞 +353 1 513 4561 (Monday–Saturday, 8:00–20:00)
📧 contact@rezervassist.com
We remain at your disposal to resolve this as quickly as possible.
Kind regards,
Rezervassist Support Team
Ho prenotato un taxi mai arrivato
Ho prenotato un taxi, mai arrivato. Ho chiamato l’assistenza clienti (il numero presente sul sito) e dicevano che a nome mio per quell’indirizzo non c’era nessuna prenotazione, io intanto avevo gia chiamato un altro taxi perchè erano 20 minuti che aspettavo (me ne dava 7 di attesa). Ho chiesto l’annullamento della corsa ma dicevano non esisteva. Per questo mi hanno addebitato la corsa. Successivamente mi trovo altri due addebiti da 39 EUR. Truffa totale.
7 mars 2026
Omdöme utan inbjudan
Svar från Rezervassist
Ciao Giulia Luca,
Ci dispiace molto per la tua spiacevole esperienza e comprendiamo perfettamente la tua frustrazione, soprattutto perché
Dopo una prenotazione, il sistema genera automaticamente una conferma e assegna un servizio in base alla disponibilità dei partner locali. Tuttavia, a volte possono verificarsi errori di sincronizzazione o di identificazione della prenotazione, il che potrebbe spiegare perché l'assistenza non è riuscita a trovare immediatamente la tua pratica.
Dopo una prenotazione, il sistema genera automaticamente una conferma e assegna un servizio in base alla disponibilità dei partner locali. Tuttavia, in alcuni casi, possono verificarsi errori di sincronizzazione o di identificazione della prenotazione.
Ti abbiamo chiamato tre volte senza ricevere risposta. Ti richiameremo per trovare una soluzione.
Vi invitiamo a contattare il nostro team di supporto affinché possiamo esaminare la vostra pratica completa (prenotazione + pagamenti) e offrirvi una soluzione adeguata:
📞 +353 1 513 4561 (dal lunedì al sabato, dalle 8:00 alle 20:00)
📧 contact@rezervassist.com
Provvederemo a inoltrare la vostra richiesta per una valutazione urgente e vi terremo informati al più presto.
Cordiali saluti,
Il team di RezervAssist
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.