Motion4rent Omdömen 

I am very happy with the service and especially with the person who delivered the wheelchair. He adapted to my schedule very quickly at the last minute and was extremely kind.

If you are looking to hire a scooter for your holiday we definitely recommend this company first class service from start to finish we will definitely be using them again

Absolutely horrendous service AVOID AVOID AVOID!!
Badgered to get the payment but then told they couldn't supply what I had paid for and told me AXSOL have the same scooter but required 450€ deposit which I refused to pay and then in the next email they said I didn't need to pay a deposit.
I was then contacted by AXSOL request payment of £220 - total £267 for 5 days and delivery to and from the hotel.
I was given a electric mobility scooter which was set up and plugged in when delivered to the hotel which was over 1 mile away from Disneyland Paris. When I came to use it, it had been charged over 24 hours in the main reception area where it had been delivered and it showed full charge.
I was then informed by the hotel reception that the electric mobility scooter was not allowed on the shuttle bus and I would need a taxi to the gates of Disneyland Paris, which was very frustrating as motion4rent and Axsol knew where I was staying and that buses would not allow scooters but Axsol and motion4rent pushed for payment regardless. So not to feel like i was being a burden to my family I paid not knowing what was ahead of me!!!.
When we all prepared to travel the mile or so to Disneyland Paris, which made me feel empowered and this would be a positive experience and not negatively impact on my family or our Disney experience, so travelling from our hotel, I sat on the scooter and followed the path for approximately 700 meters with my family walking along side and very quickly we noticed the battery had gone down to amber - half the battery was used going that short distance. We then had to turn around and go back to the hotel which obviously took time to return and upset my 11yr old and 9yr old grandchildren and delayed the start of our Disneyland Paris experience by a few hours. The battery was completely dead by the time we got to the reception and the scooter had to be left abandoned in an awkward position due to power failure.
I contacted both companies and motion4rent told me I needed to contact Axsol, who phoned me a few hours later asking me to 'tweak' the scooter as In their words, there're a few things you need to 'tweak' on that scooter. I said I wasn't there to 'tweak' as I was on holiday and not wasting more time on a piece of equipment that is not fit for purpose which was back at the hotel and not currently with me due to power failure.
I was told a technician was going to the hotel to check out the scooter, I said I no longer had faith in the company and their unreliable equipment and wanted it removed, and no longer required it, and requested a refunded for the rental.
They refused completely, after several hours Axsol said we have checked it and there's nothing wrong with it - making out I'm a liar, which I am not.
Motion4rent kept saying they could only refund if Axsol agreed.
I no longer trusted their equipment to not fail me again when we tried using it to go to Disneyland Paris, I'm thankful I didn't get a taxi with the scooter to Disneyland Paris as I would have been stranded, and on top of that, they said I need to charge the battery at lunchtime BUT there is nowhere to charge a scooter in Disneyland Paris that we could see. I feel I was completely taken advantage of, knowing I was disabled and needed this equipment to enjoy my family holiday, motion4rent took advantage of my vulnerability and took my money with no regard for my welfare or safety.
Absolutely disgusting, I communicated with them both constantly for days just to be constantly told you need to charge the scooter, when it had charged for 24 hours, set up by the delivery technician for Axsol. I have no idea what else they wanted me to do!!!
I also spoke to the hotel receptionist and two different managers who could not confirm anyone from AXSOL had even attended the hotel to look at the scooter. I also had to apologise daily for the scooter being sat in the lobby of the hotel as I just could not trust the scooter to not fail on my again and struggled on using my walking aid which has impacted on my mobility, hands and shoulders during the holiday but was a safer and more reliable option even if extremely uncomfortable.

Motion4rent was the company who I contacted and paid for the hire and they decided to subcontract this hire to a horrendous cowboy company - Axsol Shame on you all.

****Not interested in your feeble excuses. I trusted you both not to fail a vulnerable disabled person who was looking forward to enjoying a holiday of a lifetime with my family and I was completely taken advantage of by you and AXSOL even when I requested my refund for the equipment failing and was refused by you both - I also requested the scooter was removed as I didn't have time to loose every day with a failing battery, I was completely ignored.
I GOT A FULL REFUND FROM THEM BOTH AS I WAS RIGHT ALL ALONG

Excellent experience with Motion 4 rent in Barcelona. Rented a manual wheelchair online and when we arrived at our hotel in Barcelona, it was waiting in the reception for us. Saved so much time and hassle and although it’s more expensive than going to an orthopedics store and renting ourselves, the time saved and ease of transaction was worth it. We will rent from this company again!

Motion4rent es un intermediario que tiene colaboradores que son los que ponen los scooter de alquiler. Motion4rent resolvió el incidente que tuve al alquilar un scooter, me querían cobrar un dinero extra por entregarme el scooter en el hotel. Como su publicidad decía que esa entrega y recogida en el hotel no tenía coste alguno, les dije que no quería el scooter. Finalmente me ofrecieron la entrega y recogida en el hotel sin coste alguno, como ponían en su publicidad.

Brilliant service. We used this service for a cruise from Barcelona. The wheelchair was delivered directly to our cabin and was then collected from the cabin with no hassle at all. The wheelchair itself was comfortable and in great working order. It really made a difference to our holiday and if we needed this service again we would not hesitate to use them again.

Sent a reservation, and after 2 minutes they calles me and said they could deliver me a wheelchair within The hour and they did. Grest wheelchar and they picked it jo late friday evening so we could enjoy our last day in Benidorm. So thank you, motion4rent saved our trip for Grandmother

Due to a broken foot we unexpectedly need med to hire a wheelchair chair for the duration of our stay in Türkiye. The service we received from Motion4Rent was excellent, we could not have asked for more. They were extremely responsive to messages before and during the booking process, when I made an error on the booking they helped me to correct it. We used the delivery to accommodation option, with different addresses for drop off and pick up, it worked seamlessly. The driver messaged us when they were close so we could meet them outside the Airbnb for the delivery and pick up, and they arrived in the requested time window. Communication is so important and the communication with this company was all I could as for. The wheelchair that we hired was exactly as ordered and in new condition.

100% Vertrauenswürdigens Unternehmen, der Service war perfekt, der Scooter problemlos zu bedienen, ein schönes Erlebnis.

Quick to respond, and straight forward.

The service from motion4rent was excellent. The scooter was waiting when I arrived & so easy to show the reception my booking confirmation & collect the keys. No issues at all, just charged it up every night & it lasted all the next day until the end of the evening. Would definitely use this company again.

First class service. Super chair, comfortable & easy to push

Great communication. Very responsive to my mum’s needs. Excellent service.

I live in a town that has some hills. My friends were coming to visit and one of them was in a wheelchair. I suggested a mobility scooter to be able to get up the hill from my house to the town. The rest of the town has hills but also had elevators. She reserved a scooter from your company to be delivered to my home. When it arrived they wouldn't leave it for our use because the hill could burn out the motor. The man also lied in saying she said the town was “Mijas Costa” and NOT Mijas Pueblo. She gave him MY address since they had never been here before. You must have inferior scooters since i have a friend that uses one and has been to my house several times. My neighbor uses a scooter and goes up and down our road several times a day. I would never use your company or even recommend it to anyone.

Il mezzo adatto a muovermi sia dentro che all'esterno e la puntualità del servizio

Pésimo servicio! Me cobraron de más, pidieron un costo extra por ser domingo y cuando entregaron la silla volvieron a cobrar el total, la empresa subarrendada por ellos (cuya encargada fue súper grosera) dijo que eso era lo que pactaron con motion4rent que lo arreglara con ellos y nunca contestaron los mensajes hasta la fecha, ni una devolución ni nada. Recogieron la silla cuando les dio la gana incluso yo ya no estaba ahí y tuve que dejarla con el riesgo de que algo le pasara y yo tuviera que pagar por ellos.

Service was fantastic and very accommodating. Arranged with Motion4rent to deliver and pick up the rollator at rental agent prior to our arrival and after our departure from our apartment. Rollator was excellent quality with seat and large wheels, which allowed my wife to comfortably go on all our walking tours in Paris. Would highly recommend, and would definitely use again.

Unos sinvergüenzas, reservas, pagas y unos días antes del viaje te dicen que no tienen el scooter que has elegido y te dejan tirado.
Están ofreciendo un servicio que es imprescindible para que algunas personas puedan viajar y no les importa destrozar el viaje que llevan planeando meses.
No reserves con ellos, no son de fiar !! todo son buenas palabras hasta que cobran, pero luego te dejan tirado.

Delivered chair to the wrong place and then cancelled the contract having taken deposit.
Disgraceful company

Extremely well organized company, from the first contact, via the delivery of the scooter, and finally the pickup. The vehicle was delivered to my address, and corresponded from there. Also, very easy to communicate: the email or whatsup messages were promptly responded. Just Best!