Motion4rent Omdömen 

208
•
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

After being scammed by another rental company, I contacted motion 4 rent and they delivered same day. They use what’s app and were very responsive. They really helped me get out of a bind because my m... Se mer

Betygsatt 4 av 5 stjärnor

Booking process was very easy. Delivery ran a bit late but via WhatsApp there was excellent communication. Due to the busy schedule they asked us to bring it back ourselves in Londen. We agreed and e... Se mer

Betygsatt 5 av 5 stjärnor

Wonderful experience with this company in Paris. Unit was delivered charged and ready to go. Lightweight and easy to maneuver. Company was very responsive to emails. Highly recommend and would definit... Se mer

Betygsatt 5 av 5 stjärnor

We used Motion4Rent for the first time when we visited Budapest. We could not fault them. They replied to emails in a respectable time frame. Kept in contact until scooter arrived. B+S Mobility... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

208 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 92 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(208)

146 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent service through out the whole…

Excellent service through out the whole experience. thank you will definitely use again

25 februari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your kind words! We’re delighted to hear you had an excellent experience from start to finish. It will be a pleasure to assist you again in the future 😊

Betygsatt 5 av 5 stjärnor

Scooter hire

Communication was great from start to finish.The scooter was delivered on time and was in good condition. Used throughout our stay without issue.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your kind review ⭐⭐⭐⭐⭐

We’re delighted to hear that the communication was smooth from start to finish and that the scooter was delivered on time and in good condition. It’s great to know it worked perfectly throughout your stay.

We truly appreciate your trust and hope to assist you again on your next trip!

Best regards,
The Motion4Rent Team

Betygsatt 5 av 5 stjärnor

Una experiencia totalmente satisfactoria y muy recomendable

Una experiencia totalmente satisfactoria, me entregaron la silla en un hotel en Roma cargada totalmente lista para usar, perfecta contacto siempre muy bueno ha sido la experiencia satisfactoria le doy un 5 estrellas

3 februari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Claro 🙂 Aquí tienes una respuesta profesional y cercana para la reseña:

¡Muchísimas gracias por tu valoración y por tus palabras! ⭐⭐⭐⭐⭐

Nos alegra enormemente saber que tu experiencia fue totalmente satisfactoria y que la entrega en el hotel en Roma fue cómoda y todo estuvo listo para usar desde el primer momento.

Trabajamos cada día para ofrecer un servicio puntual, equipos en perfecto estado y una comunicación clara y cercana, así que comentarios como el tuyo nos motivan muchísimo.

Esperamos poder ayudarte de nuevo en tu próximo viaje 😊

Un cordial saludo,
El equipo de Motion4Rent

Betygsatt 5 av 5 stjärnor

Absolutely Excellent!

Our experience using this company was EXCELLENT! our scooter was available straight away at the hotel and was very very comfortable and as described.
We did have a slight issue with the screen which we made the company aware (this was after hours) our email was answered almost immediately and a new scooter was delivered with no issues within an hour. This was exceptional service and shows just how important customer service is to this company! We will definitely be using again and would highly recommend! Thankyou for a fantastic experience!

22 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your wonderful review!

We’re truly delighted to hear that your experience with us was excellent and that the scooter met your expectations in terms of comfort and quality.

We especially appreciate you highlighting how the situation with the screen was handled. Providing quick solutions — even outside office hours — is very important to us, and we’re glad we could deliver a replacement scooter promptly and ensure your peace of mind.

Your kind words about our customer service mean a lot to our entire team and motivate us to keep offering the best possible service to our clients.

We truly look forward to welcoming you again in the future, and thank you for recommending us so highly!

Betygsatt 5 av 5 stjärnor

Delivery and pick at my hotel

Delivery and pick at my hotel. Very good. And the equipment was like new.

24 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your feedback!

We’re happy to hear that the hotel delivery and pick-up service worked perfectly for you and that the equipment met your expectations. Keeping our scooters in excellent, like-new condition is very important to us.

We hope to welcome you again soon!

Betygsatt 5 av 5 stjärnor

Excellent service!

Excellent service. Waiting at hotel upon our arrival in Istanbul, and picked up as we departed. Made our trip to Istanbul easy!.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your kind review!

We’re delighted to hear that our hotel delivery and pick-up service in Istanbul made your trip easier and more enjoyable. Providing a smooth and stress-free experience for our customers is always our priority.

We hope to welcome you again very soon!

Betygsatt 1 av 5 stjärnor

Mobility scooter rented was never delivered

The mobility scooter I reserved in Cartagena, Colombia through Motion4 Rent was never delivered. The local vendor wanted me to accept a wheelchair instead. This was an attempt at "bait and switch". Highly unprofessional. Be careful if renting through this company.

26 december 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

We are sorry to hear about your dissatisfaction with this experience. However, we would like to clarify that the mobility scooter reserved was not available due to an unforeseen last-minute issue reported by the local provider. In such cases, and in line with our service protocol, an alternative solution was offered immediately in order to avoid leaving the customer without mobility support.

The alternative equipment proposed was intended as a temporary solution, not as a replacement imposed on the customer, and was offered in good faith to assist during the stay. We regret that this option did not meet your expectations.

At Motion4Rent, we work exclusively with professional local partners and take customer feedback very seriously. Situations like this are exceptional and not representative of the service standards we strive to maintain across all destinations.

We remain available to review the case in detail and encourage you to contact our support team directly so we can address the matter properly.

Betygsatt 5 av 5 stjärnor

Excellent very easy to book

Excellent very easy to book. Scooter left with hotel reception and picked up from reception so no need to be there in person

9 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your kind review!

We’re glad to hear that the booking process was easy and smooth, and that the hotel reception delivery and pick-up made everything more convenient for you without the need to be present in person.

We truly appreciate your feedback and hope to assist you again in the future!

Betygsatt 5 av 5 stjärnor

I was able to communicate by WhatsApp…

I was able to communicate by WhatsApp with the provider who was very helpful. Excellent friendly service.

9 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your feedback!

We’re happy to hear that communicating via WhatsApp made everything easier and that our local provider was helpful and friendly. Clear and fast communication is very important to us.

We truly appreciate your kind words and hope to assist you again in the future!

Betygsatt 1 av 5 stjärnor

rented a wheelchair in Puerto…

We rented a wheelchair in Puerto Vallarta. The total quote came without currency so I assumed it was pesos. It was US dollars. I’m from Canada. I could order 2 new chairs from Amazon for the price they were charging for 9 days rental. They take a deposit by card and the rest they want cash when they drop it off It’s nice they drop off and pick included in the price. I made the mistake of putting it on my debit card and they refuse to return my money, even though it was their fault and not stating the currency. I should have put it on my credit card so I could’ve reverse the charges. Need to say I refuse the chair and they took it back. When the delivery person showed me her invoice it stated US dollars. My receipt was exactly the same, except the currency was not stated.

3 januari 2026
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Dear Marilyn,

Thank you for taking the time to share your experience, and we are truly sorry for the inconvenience this situation caused you.

We would like to clarify that the currency is always shown during the booking process on our website — it can be USD, EUR, GBP, etc. This information appears on the search results page, the booking page, and again on the final confirmation before payment. Additionally, the confirmation voucher sent to your email also specifies the currency.

If you had contacted our customer service before completing the payment, we would have been happy to assist you and clarify any doubts regarding the price or currency. However, the booking was confirmed online with all the information visible at the moment of checkout.

Regarding the refund, your reservation was made under a non-refundable policy established by the local provider, and once the service is confirmed, we must follow their terms and conditions. For this reason, and after reviewing the case, it was not possible to proceed with a refund.

We are very sorry for the misunderstanding and the frustration this caused. Our goal is always to make the rental process easy and transparent, and we will continue working to improve communication for our customers.

Kind regards,
Motion4rent Team

Betygsatt 5 av 5 stjärnor

Excellent, professional and friendly service

We were offered different models at a range of prices. They delivered the very next morning. I needed an extra day an even on Xmas day they responded and accommodated me. Amazing service from start to finish.

16 december 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your wonderful review!
We are delighted to hear that you had such a positive experience with our service. Our team always works hard to offer the best options, fast delivery, and support whenever our customers need it — even on special days like Christmas.

We truly appreciate your trust and are very happy that everything worked smoothly from start to finish.
We hope to assist you again on your next trip!

Warm regards,
Motion4rent Team

Betygsatt 5 av 5 stjärnor

Very easy website customer servuce was…

Very easy website customer service was superb. Pick up and drop off was made easy and nice to have a personal contact with my agent David. Was very pleased and had no issues at all

13 december 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your kind review!
We’re delighted to hear that you found our website easy to use and that our customer service — especially the support from David — made your experience smooth and enjoyable.

It’s great to know that both the pickup and drop-off processes were simple and convenient for you.
We truly appreciate your trust and look forward to assisting you again in the future!

Warm regards,
Motion4rent Team

Betygsatt 5 av 5 stjärnor

Excellent team both online and onsite

Excellent team both online and onsite, prices are great. The service is incredible and reactive. I definitely will be using this site for my further needs, as it will simplify it traveling with my mother who needs access to wheelchairs in cities.

6 december 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your fantastic review!
We’re truly happy to know that both our online team and the onsite supplier provided an excellent experience. Your kind words about our service and pricing mean a lot to us.

It’s wonderful to hear that our platform helps make traveling with your mother easier and more comfortable. We’ll be here anytime you need us, wherever your next destination may be.

Thank you for trusting Motion4rent! 🌟

Betygsatt 5 av 5 stjärnor

Superb Service

Superb service from both motion4rent as well as the local supplier. Would 100% recommend and will use again.

27 september 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your wonderful review!
We’re delighted to hear that both our Motion4rent team and the local supplier provided a superb service. Your recommendation means a lot to us, and we’ll be more than happy to assist you again anytime you need mobility equipment.

Thank you for trusting Motion4rent! 🌟

Betygsatt 5 av 5 stjärnor

Very good

Very good. Everything went as planned. For me, it was essential for visiting Paris.

19 november 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for your review!
We’re delighted to hear that everything went as planned and that the scooter was essential for enjoying your visit to Paris.

We truly appreciate your trust and hope to assist you again on your next trip.
Best regards,
Motion4rent

Betygsatt 5 av 5 stjärnor

Great service

Great service. Waiting for me when I arrived and contacted me to make sure I was happy with the scooter. Thanks for making my holiday more enjoyable.

20 november 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you very much for your review!
We’re happy to hear that everything was ready when you arrived and that the scooter helped make your holiday more enjoyable.

It was a pleasure assisting you, and we hope to help you again on your next trip.
Best regards,
Motion4rent

Betygsatt 5 av 5 stjärnor

⸻Fantastic experience using motion4rent


⸻

I recently hired a mobility scooter for my holiday at Disneyland Paris, and I can honestly say it made the entire trip absolutely magical. The company was fantastic from start to finish — super friendly, incredibly accommodating, and genuinely focused on making sure everything went smoothly.

The scooter itself was comfortable, easy to use, and had excellent battery life. I was able to enjoy full days in the parks without any worry about charging or getting around. It handled the crowds, the distances, and even the slightly uneven areas with no issues at all. Having it meant I could fully take part in the experience with my family instead of feeling limited or exhausted.

Delivery and pickup were prompt and effortless. Their customer service was honestly some of the best I’ve experienced — professional, kind, and genuinely caring.

If you’re visiting Disneyland Paris and need a mobility scooter, I can’t recommend this company highly enough. They helped turn my holiday into a stress-free, enjoyable adventure, and I’m so grateful for the freedom and independence their service provided. A truly five-star experience!

24 november 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Thank you so much for sharing such a wonderful and detailed review!
We are truly delighted to know that the scooter helped make your holiday at Disneyland Paris magical and stress-free.

Our team works hard to ensure every traveller can enjoy their trip with comfort, independence, and peace of mind, so reading that you felt supported from start to finish means a lot to us. We’re glad the scooter’s comfort, battery life, and performance helped you fully enjoy the parks with your family.

It was a pleasure assisting you, and we deeply appreciate your kind words about our customer service and delivery.
We hope to be part of many more amazing adventures in the future!

Thank you again for trusting Motion4rent. 🌟

Betygsatt 5 av 5 stjärnor

Buscábamos scooter de movilidad Disney

Buscábamos una scooter de movilidad para mi abuelo para Disneyland Paris y fue muy sencillo todo, y además la atención telefónica y después por whatsapp fue muy cercana y la verdad es que nos lo pusieron muy fácil. Es una plataforma 100% recomendable.

8 november 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Muchísimas gracias por tu comentario y por confiar en Motion4rent para vuestro viaje a Disneyland Paris.
Nos alegra saber que el proceso fue sencillo y que nuestro equipo pudo acompañaros tanto por teléfono como por WhatsApp para facilitaros todo.

Que vuestro abuelo pudiera disfrutar del parque con comodidad es exactamente nuestro objetivo.
Gracias por recomendarnos — ¡será un placer atenderos de nuevo cuando lo necesitéis!

Un cordial saludo,
Motion4rent

Betygsatt 5 av 5 stjärnor

Todo perfecto!

Todo fue genial, alquilamos una silla manual para mi madre en nuestro viaje a Dublin y no tengo ninguna queja, todo salio perfecto.

5 november 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

¡Muchísimas gracias por tu valoración!
Nos alegra saber que el alquiler de la silla manual para tu madre en vuestro viaje a Dublín salió perfecto y que todo fue sin complicaciones.

Gracias por confiar en Motion4rent.
Estaremos encantados de ayudaros nuevamente en futuros viajes.

Un saludo,
Motion4rent

Betygsatt 5 av 5 stjärnor

I hired a mobility scooter from…Motion4rent.

I hired a mobility scooter from Motion4rent from 28th October untill 7th November 2025. My flight was delayed from east midlands airport to Tenerife. We arrived at Tenerife about 15 to 30 minutes. Then we had to wait for the Glasgow flight, which was behind us. The hire firm closes at 17 00 ,so I thought I'd have to wait untill the next day, but I arrived at 17 10 pm. When I got off couch , they were waiting for me. So thankyou Motion4rent a I am very gratefull. ❤️

28 oktober 2025
Omdöme utan inbjudan
Logotyp för Motion4rent

Svar från Motion4rent

Dear Joanna,
Thank you so much for your wonderful review and for sharing your experience with Motion4rent. We are truly happy to hear that, despite the flight delays, our local partner was able to wait for you and ensure you received your mobility scooter without any inconvenience.

Your comfort and peace of mind are very important to us, and knowing that we could support you in this situation means a lot.
We appreciate your trust and hope to assist you again on your next trip. ❤️

Warm regards,
The Motion4rent Team

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