Mobility Hire Omdömen 

386
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Needed an air mattress and air cushion to alleviate poss bed sores so went online and found these people. Hired for 2 weeks, Not cheap but gets what you pay for i believe. Excellent helpful phone orde... Se mer

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Betygsatt 4 av 5 stjärnor

Very good service will use again next year, had a couple of people at the festival ask me where I hired it from. The only reason I gave only 4 stars Was because the scooter had seen better days, the... Se mer

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Betygsatt 5 av 5 stjärnor

As a first-time accessible festival goer, I was really nervous about how I’d get around and manage the terrain and crowds at Latitude. The off-road scooter from Mobility Hire was perfect, easy to use... Se mer

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Betygsatt 5 av 5 stjärnor

From the moment I spoke to Kelly, the service was excellent. She was friendly, knowledgeable, and answered all of my questions. I needed a hospital bed for my mum, and it was ordered at lunchtime... Se mer

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Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. Leverantör av handikapphjälpmedel
  3. Leverantör av medicinsk utrustning
  4. Uthyrning av rullstolar

Skrivet av företaget

Mobility Hire is a leading supplier of rental mobility equipment throughout the UK. We offer rental solutions to meet almost any needs, on a short-term or long-term hire basis. We are also able to offer a wide range of mobility products for purchase, either new or fleet. With over 20 years’ experience in the mobility industry the heart of our business has always been, and remains to be, providing excellence in every detail of our product quality and our customer service. We are committed to making the process of hiring as simple and as easy as possible, with our friendly helpful team available to answer your questions or queries at the end of the telephone. We are proud to be a family business, with many of the founding partners still supplying their valuable expertise and knowledge today. As manufacturers of mobility equipment, we also know and understand mobility products inside out and what makes them move. Our extensive product knowledge helps us to fulfil your individual needs in the best possible way. Helping to make your mobility experience with us as stress free as possible and your life that little bit easier. We offer a wide range of mobility products for hire, each one carefully selected to fulfil the needs of our customers. Call us now on 0800 111 6234 or visit our website, www.mobilityhire.com to find out more.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

386 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(386)

198 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Absolutely Perfect

Absolutely Perfect! Service exceptional. Scooter ideal. Absolute game changer for people with mobility needs accessing a festival.

Picked up and delivered to the site cleaning included in the price so no stress.

29 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for such an amazing review! We are so pleased to hear the scooter was a real game changer and helped make your festival experience so much more accessible and enjoyable.

We know that travelling to and around a festival can be challenging, so our on-site delivery and collection service is designed to take away as much stress as possible. We are delighted you found the whole process seamless and appreciated that cleaning was all included; allowing you to simply enjoy the event.

Thank you again for your fantastic feedback—we hope to help you make many more festival memories in the future should you need us! Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Dont tell me to be honest- that implies…

Dont tell me to be honest- that implies I’m not always- rude of you.
The man who helped me to hire the scooter was helpful, patient and gave me confidence. He told me exact prices. The scooter works well. What more can I say?

27 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your lovely review. We are really pleased to hear that our team member was helpful, patient and gave you the confidence to choose the right scooter for your needs.

It is also great to know the pricing was explained clearly and that the scooter worked well for you. We are glad we could make the hire process straightforward and reassuring and we really appreciate you taking the time to share your experience. Thank you for choosing us! Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Excellent service and help over the…

Excellent service and help over the phone. Brilliant delivery and friendly driver who showed us everything

29 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your kind review. We are really pleased to hear you had a positive experience from your first phone call through to the delivery.

It's great to know our team were able to provide the support you needed and that our delivery colleague took the time to explain everything clearly to make sure you were comfortable using the equipment. We really appreciate you taking the time to share your feedback. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

First-time accessible festival goer

As a first-time accessible festival goer, I was really nervous about how I’d get around and manage the terrain and crowds at Latitude. The off-road scooter from Mobility Hire was perfect, easy to use and made it a brilliant weekend. Thank you!

22 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Reading reviews like this really makes our day! So thank you for sharing your experience.

Knowing that we helped take away some of the worry before your first accessible festival is exactly what we hope to achieve. Festivals should be about enjoying the music and the atmosphere, not stressing about getting from one stage to another.

We are thrilled the off-road scooter gave you the freedom to explore Latitude with confidence and helped make it such a brilliant weekend. We hope it's the first of many festivals you'll enjoy, and we would love to be part of the next one too! Many Thanks Mobility Hire :)

Betygsatt 4 av 5 stjärnor

Very good service will use again next…

Very good service will use again next year, had a couple of people at the festival ask me where I hired it from.
The only reason I gave only 4 stars
Was because the scooter had seen better days, the seat had a couple of small rips in the cover but having said that it drove really well and the battery lasted for ages. Would definitely recommend Mobility Hire.

22 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your lovely review and recommendation. We are so pleased the scooter helped you enjoy the festival and that you would choose us again next year. It's also great to hear other festival goers were asking where you'd hired it from!

We really appreciate your honest feedback about the condition of the scooter. While all of our equipment is fully serviced, safety checked and maintained to ensure it performs reliably, cosmetic wear such as small tears can occasionally occur on well-used festival equipment. We're pleased to hear that despite this, the scooter drove well and the battery comfortably lasted throughout your time at the festival.

Should you need anything again in the future please do not hesitate to contact us. Many Thanks Mobility Hire :)

Thank you again for your feedback—we'll take your comments on board as we continue to refresh and maintain our fleet, and we look forward to helping you again next year.

Betygsatt 5 av 5 stjärnor

Same day order

From the moment I spoke to Kelly, the service was excellent. She was friendly, knowledgeable, and answered all of my questions.

I needed a hospital bed for my mum, and it was ordered at lunchtime and delivered and installed by teatime the same day. The delivery gentleman was warm, professional, and installed everything with minimal fuss.

Fantastic customer service from start to finish. I wouldn’t hesitate to recommend Mobility Hire. Thank you

23 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for such a wonderful review. We are delighted to hear that Kelly was able to support you with care and confidence from your very first call. We know arranging a hospital bed for a loved one can often be a stressful and emotional time. So providing clear advice and making the process as smooth as possible is something we really value and strive to provide.

We’ll be sure to share your kind words with Kelly and the rest of the team. Thank you for your recommendation and for trusting us to support your mum. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Could belieave how

Could belieave how. Easy you made it for me making my experience of latitude even better

22 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you! We are so pleased we could make attending Latitude easier and help you enjoy the experience even more. Should you need us again in the future please do not hesitate to contact us. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Very Helpful

The company were very helpful and prompt with delivery. We wanted a space and tilt wheelchair to hire for a relative. They were happy to supply one after we searched several places which did not supply these to hire.
Very grateful to them and would happily recommend.

22 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you so much for your kind review. We're really pleased we were able to help you find a space and tilt wheelchair when other options were proving difficult. We know how frustrating it can be trying to source specialist equipment, so it's great to hear we could provide the solution you needed.

We're also delighted that our team was able to arrange everything quickly and make the process as straightforward as possible. Thank you for your recommendation—it means a great deal to us. Many Thanks Mobility Hire :)

Betygsatt 4 av 5 stjärnor

Scooter hire for a festival - it works really well!

Having the scooter delivered/picked up from the festival site made my life really easy. There was good communication from the company just before the event telling me where I could pick the scooter up on arrival. I had some further questions about insurance cover which were answered by Claire - really good customer service. They also provided me with telephone numbers in case I had any problems whilst at the festival. I had some problems unlocking the scooter code and working out how to go forward (we had to download the user manual from the internet) but once that was sorted everything worked brilliantly. I've never used a scooter before - the experience was transformative and the scooter handled the uneven terrain very easily. Highly recommend this company if you want to hire a scooter to attend a festival - makes everything so much easier if you've got a mobility impairment!

15 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for such a fantastic and detailed review. We're delighted to hear the scooter made such a positive difference to your festival experience and that our delivery and collection service on-site helped make everything as straightforward as possible.

It's wonderful to hear Claire was able to answer your insurance questions and that you felt well supported before and during the event. We also appreciate you highlighting the initial difficulty with the scooter code and controls. Your feedback is invaluable and we will review how we can make those instructions even clearer for first-time users.

We're especially pleased that, once you got going, the scooter gave you the freedom to enjoy the festival and handled the uneven terrain with ease. That's exactly what we hope to achieve for our customers. Thank you again for your recommendation—we would be delighted to help you at your next festival or event. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Great service

Great service, very helpful staff on the subject of mobility scooters

20 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you! This is fantastic to hear and we really appreciate you taking the time to leave us your review. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Needed an air mattress and air cushion…

Needed an air mattress and air cushion to alleviate poss bed sores so went online and found these people. Hired for 2 weeks, Not cheap but gets what you pay for i believe. Excellent helpful phone order, communication and delivery. Good Equipement works well.

24 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for taking the time to leave such a thoughtful review. We are pleased we could provide the air mattress and cushion when they were needed and that the equipment worked well for you.

We really appreciate your comments about the service you received from our team. We aim to make the process as straightforward and supportive as possible, particularly when customers are dealing with urgent health concerns.

We also appreciate your comments about the cost. We work hard to keep our pricing competitive while providing high-quality, fully maintained equipment, along with expert advice, prompt delivery, and ongoing support throughout the hire. Thank you again for choosing us. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Ineeded a zimmer frame asap.Thr company…

Ineeded a zimmer frame asap.Thr company arranged for ne to pick it up immediately.
The staff were courteous and understanding The ordering and paying was a simple procedure which was so good at a time when l was extremely stress Amazing company.

21 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you so much for your lovely review. We are delighted we could arrange for you to collect the Zimmer frame straight away from our showroom when you needed it most.

We know unexpected situations can be incredibly stressful, so it's wonderful to hear our team made the process simple and provided the understanding and support you needed. Your kind words mean a great deal to us. Thank you again for your recommendation. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Fabulous people and products!

I found Mobility hire to be wonderful! So easy to talk to, polite, helpful and punctual. In addition the profile bed I hired was virtually brand new and very comfortable.

20 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for such a wonderful review! We're so pleased to hear you found the team friendly, helpful, and easy to deal with. We know hiring equipment is often needed during challenging times, so making the process as simple and stress-free as possible is always our aim.

It's also great to hear you were impressed with the quality and comfort of the profile bed. We take great pride in maintaining our equipment to a high standard, so your comments are really appreciated.

Thank you again for your kind words—we're delighted we could help. Many Thanks Mobility Hire :)

Betygsatt 3 av 5 stjärnor

The delivery of the scooter and the…

The delivery of the scooter and the instructions were fine, but what about the armrests ?One fell off after I lent on it to get onto the scooter. The delivery guy had tried to adjust it before he left but that hadn't worked. He had left the premises by the time I had got onto the scooter and the armrest fell off, but I'm not happy, hence the 3 stars. I won't be buying this scooter, just hope it works OK for my holiday.

17 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your feedback. We're pleased to hear you were happy with the delivery and demonstration, but we're sorry to hear about your experience with the armrest.

The scooter is fitted with removable armrests, and while our delivery colleague adjusted them before leaving, we're sorry that one became detached when you came to use it. As soon as we became aware of the issue, we made attempts to contact you over the weekend, and today we've arranged to swap the scooter over so you can enjoy your holiday with complete confidence.

One of the key advantages of hiring is that if an issue does arise, we can replace the equipment quickly rather than leaving customers waiting for repairs or replacement parts. We hope the replacement scooter serves you well and wish you a fantastic holiday.

Should you need anything else in the future please do not hesitate to contact us. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

A very efficient and vfm service

A very efficient and vfm service - than you 😊

7 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you! We really do appreciate you taking the time to leave us your great review. Should you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Brilliant buy

Had it two days, and worth every penny... Highly recommended. Would be good to have two soap dishes, one for soap/gel, another one for shampoo bottle.

10 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your fantastic review! We are delighted to hear you are already finding the portable shower pod worth every penny and that it's making such a positive difference.

We also appreciate your suggestion about having two soap dishes. That's a really practical piece of feedback, and we'll certainly pass it on to our product team as we continue to review and improve.

Thank you again for your recommendation, and we hope you continue to enjoy using the new shower pod. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Excellent service!

23 juni 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you! This is great to hear, we work hard to provide our customers with excellent service so we are pleased to see this come across in your experience. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Excellent customer service and support

Excellent customer service and support

8 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your lovely review and taking the time to leave us your feedback. We really do appreciate it.

If you need anything else please do not hesitate to contact us. Many Thanks Mobility Hire :)

Betygsatt 5 av 5 stjärnor

Spot on experience

Spot on experience, staff knowledgeable, fast service

8 juli 2026
Logotyp för Mobility Hire

Svar från Mobility Hire

Thank you for your great feedback! We are delighted to hear you had a spot-on experience. It's fantastic to know our team's knowledge and the speed of our service stood out to you.

We really appreciate your review and taking the time to let us know how we are doing. Many Thanks Mobility Hire :)

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