Motion4rent Omdömen 

Easy to make the reservation, delivered on time at the reception of the hotel, good quality wheelchair! This really helped us a lot to make the citytrip possible with a child with health problems! We will definitely use this service again in the future!

Unbelievably bad Service!
Tried to Rent a Buggy for my father during our vacation in Zeeland, Netherlands.

Took me 2 weeks to do so. Spoke with the call Center (really bad English- close to not understandable!) 4 times. They promised to call me back. Never did. Finally, I wrote a WhatsApp. Then it worked but all of a sudden, the prize went uo 40%!

Unfirtunately, there is currently no alternative. I Hope that soon, another provider will show up.

Finally the Buggy was delivered, but in the evening instead of 10:00 am in the morning as promised. Took us the whole vacation day. No Sorry, nothing. Instead, they insisted the rental price stays the same.

Never again!

Mi experiencia con Motion4rent Torremolinos ha sido francamente estupenda. Desde el primer momento que me puse en contacto con ellos por wassap me atendieron de manera muy amable resolviendo todas mis dudas y contestando súper rápido a pesar de ser un sábado a medio día. La experiencia en destino ha sido igual de buena, nos la trajeron al hotel y el señor que lo hizo fue puntual y realmente amable y servicial. Recomiendo esta empresa totalmente, todo son facilidades para el cliente, da gusto encontrar gente seria hoy en día. Muchas gracias por todo

Great service. And a very good “walker” (rollator)

5 star from start to finish! Equipment was at our hotel on our arrival.messages and pictures to show where it was delivered on site.great condition and really reliable.would definitely recommend if your in need for mobility for a trip to Disneyland paris!

Hold dig væk. Aldrig har jeg oplevet magne til fusker firma. Hvis jeg kunne ville jeg give 0 stjerner, men de leverede dog til sidst den kørestol jeg skulle bruge. De 120 € som der står på deres hjemmeside er et depositum, ja det er det så ikke når de skal returneres :( Samtidig kostede dem mig 50€ for at få leveret kørestolen til lufthavnen, det var ikke en mulighed da jeg bookede og de svarede ikke på mine henvendelser. Jeg var mega nervøs fora t der ikke skulle være nogen kørestol da jeg nåede frem. Kan på ingen måde anbefales, med mindre du har et nervesystem af stå og ikke e rbange for at miste penge. Deres såkaldte kundeservice er ikke noget værd.

I would give Motion for you 5 stars for there wed site ....looks great ...good equipment etc says all the right things ... I also give them 5 starts for nice words and sympathy responses to when you raise concerns and that's where it ends . Zero stars for just about everything else ...hired a two seater scooter via them ...first scooter was in shocking condition despite paying a premium price via Motion4you . They admitted it was poor and arranged for it to be replaced . The second was so uncomfortable I was unable to use it ...indeed it's sat in our hotel lobby the entire time . Despite Motion4you admitting they can't vet there subcontractors who actually supply the equipment they would only offer kind words of sympathy etc . A number of my e mail went unanswered when was raising concerns . Only when I contact them by WhatsApp did they respond . However there response was hollow ...no chance of any refund etc as many regrets and sympathy word as I could handle but not a chance of any sort of refund . So if your thinking of using them DONT . They are nothing more than middle men with a fancy site ...making you think your getting quality products . In fact your at the mercy of the local provider so you might as well go direct and save the hefty mark up that motion for you are charging . NEVER EVER USE THEM AGAIN ...DIRECT NEXT TIME

Excellent service, excellent range on the two man scooter, excellent communication on what’s app, no problems whatsoever, highly recommended, thank you

Worst day ever! Motion4rent delivered a non working electric chair to our hotel last night but did not let us know it had been delivered. After waiting several hours past the delivery time we discovered it had been delivered but did not work. We spent several more hours waiting for a working chair only to find that it was not working properly. I got stuck in roadways while crossing the street, was randomly steered into a tre, a post and off a ramp. When we finally made it back to the hotel the company would not answer the phone. Later I received an email that they did not have anything to offer me and would pick the broken chair up “ sometime tomorrow” in other words you will have to wait around again for us to pick up. Don’t ruin your trip by using them for mobility needs. I am disabled and will be stuck at my hotel and surrounding block with all of Paris unreachable!

My husband booked a two man mobility scooter for a holiday for us after first asking if they had one available. We were sent pictures and paid the deposit and supplied the other requested information. We were actually waiting outside the apartments for it's delivery when we realised that we had an email from the company to say our booking had been cancelled. There was no explanation in that email but we learnt in a phonecall that the reason was they didn't have what we needed in stock. We then asked if they at least had individual scooters but, in checking, no. Our holiday was spoilt as neither of us can walk far without a great deal of pain.

Do not use

Ordered a particular type of ecv that was strong enough for the weight and one that came apart to go in the car. They took NO NOTICE of this NO NOTICE of the delivery and collection and gave us one duff ecv that failed after 25 mins in Animal Kingdom and replaced with another scraped scratched and broken steering arm ecv with a charger that did not work.

If I could post pictures here I would DO NOT TOUCH WITH A BARGEPOLE!
DO NOT USE HIRED FOR 14 days

FOLLOWING THEIR RESPONSE
They did NOT ISSUE A PART REFUND, THAT IS A LIE
THEY REFUNDED THE COST OF ONE DAYS HIRE AT MAGIC KINGDOM THERE WAS NO COMPENSATION GIVEN WHATSOEVER

Overall an excellent experience and made my holiday so much better

I booked a wheelchair for a cruise in barcelona around 36 hours before I needed it. The company got in touch with my within a few hours and I was in whatsapp commincation with them throughout the process. They dropped it off exactly at the port terminal and pick up was just a smooth. Great company and highly recomend them.

I cannot recommend these enough, from booking the scooter to making a last minute pickup time they were so amazing and only too happy to help. I will definitely use these again and recommend to others, thank you to everyone there, you've made two grandchildren very happy by helping their nanny be mobile in Disneyland. Thank you from the bottom of my heart

What a wonderful experience renting a wheelchair from Motion4rent!

I was visiting Lourdes from Toronto and needed a chair for my mom. The Motion4rent's website is easy to navigate, the booking process was a breeze, customer service was outstanding and their communication was prompt.

I had to change my reservations a couple times due to a scheduling conflict and a delayed flight.

The customer service at Motion4Rent was so fast in replying to my requests and inquiries, and they facilitated the changes promptly.

When you are traveling, the last thing you need is additional stress from having to chase down customer service agents. But Motion4Rent provided top notch white glove service! They made the experience very convenient and comfortable for us.

I highly recommend their services. I will definitely rent from them again when traveling with my mom!

Thank you, Motion4Rent!

La empresa es súper seria y recomendable, puntuales en la entrega del vehículo y muy amables y la rapidez con la que contestan a los problemas o averías de diez . Te hace la vida mucho más fácil en el parque Disney Land Paris .

An American in an Italian hospital with a fractured femur, I needed a wheelchair and walker brought to hotel when I was discharged. Motion4rent had a contact in Florence, spoke English in communications, communicated often, delivered and picked up wheelchair from hotel and was able to provide a walker for sale that I could take home. The communication and service was invaluable.

I booked online, was a smooth transaction, also needed to extend for an extra day which was no hassle when I rang up. They even came to my apartment at a time that suited me which was very helpful, needed to get one of these as I snapped my Achilles, the scooter was a god send, in good working order, and done a brilliant job, (2 people carrier) I charged every night, probably didn't need to as lasted a good time, I put some miles in on it, very reliable scooter, sturdy, and reliable company too. Few scuffs and scrapes on her and bits of cracks too, but what would you expect from about couple 100 people driving it differently all year round, would highly recommend this company and it's equipment all day long. A very happy customer, if it wasn't for this I wouldn't have came on holiday.

Good choice of products
Easy to order a wheelchair
Clear communication
Deliver on time
Product was as described
Enhanced our holiday
Picked up as agreed.
Thank you - it was a pleasure dealing with you.
Jillie & Alan

Terrible they spoiled my holiday took my money would not deliver my scooter i did what they said and it was good enough they even tried to send a man up to my room avoid them . Still no refund !