After being scammed by another rental company, I contacted motion 4 rent and they delivered same day. They use what’s app and were very responsive. They really helped me get out of a bind because my m... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking process was very easy. Delivery ran a bit late but via WhatsApp there was excellent communication. Due to the busy schedule they asked us to bring it back ourselves in Londen. We agreed and e... Se mer
Wonderful experience with this company in Paris. Unit was delivered charged and ready to go. Lightweight and easy to maneuver. Company was very responsive to emails. Highly recommend and would definit... Se mer
We used Motion4Rent for the first time when we visited Budapest. We could not fault them. They replied to emails in a respectable time frame. Kept in contact until scooter arrived. B+S Mobility... Se mer
Företaget har svarat
4,3
Utmärkt
208 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Hired a scooter whilst in Salou
Hired a scooter whilst in Salou. Delivered to my hotel and ready and waiting when I got there.
Equipment was very good and fully charged, ready to go.
Would recommend this company to anyone with disabilities
11 augusti 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your wonderful review.
We are delighted to hear that your scooter was delivered to your hotel and ready for you when you arrived. It is great to know that the equipment was in excellent condition and fully charged, allowing you to start enjoying your trip straight away.
Providing reliable mobility solutions that give our customers greater independence and comfort is our main goal.
Thank you for recommending Motion4Rent. We truly appreciate your trust and hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
Scooter Hire
They delivered and picked the scooter up promptly. The scooter was comfy, easy to use and had a fantastic range in the days I used it I only used 1 green light. I have no problem recommending Motion4rent and I will definitely use them again if I return to their part of France.
6 augusti 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your excellent review.
We are delighted to hear that the delivery and collection of your scooter were carried out promptly and that the equipment provided you with comfort and ease of use throughout your stay.
It is wonderful to know that the scooter’s battery range allowed you to enjoy your days without having to worry about recharging, giving you more freedom and independence during your trip.
Thank you for recommending Motion4Rent. We truly appreciate your trust and would be very happy to assist you again if you return to France or any other destination where we operate, such we are allover the world
Kind regards,
The Motion4Rent Team
So easy to arrange delivery and pick up…
So easy to arrange delivery and pick up from my hotel. Very sturdy scooter.
6 augusti 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your positive review.
We are delighted to hear that arranging the delivery and collection from your hotel was easy and convenient.
It is great to know that the scooter was sturdy and met your expectations, helping you enjoy your trip with greater comfort and independence.
Thank you for choosing Motion4Rent. We truly appreciate your trust and hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
Functioning scooter not usable for…
Functioning scooter not usable for first 4 days hire in Torrevieja (Spain) Motion4rent accepted there had been a problem but just keep fobbing me off regarding refund. Very poor result.
5 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you for sharing your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how important reliable mobility equipment is during a holiday, and we always take these situations seriously.
We would like to clarify that, as soon as we were informed about the issue, our team reviewed the situation with the local provider in order to find the best possible solution. Our priority is always to support our customers and work together with our local partners to resolve any incident as quickly as possible.
We are sorry that you felt disappointed with the resolution process. We always aim to handle each case fairly, taking into account the circumstances of the rental and the service provided.
We appreciate your feedback, as it helps us continue improving our service and communication with our customers.
Kind regards,
The Motion4Rent Team
Brilliant reliable service
Brilliant reliable service. Mobility scooter was dropped off and picked up on time. The equipment was sturdy and good quality.
28 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your excellent review.
We are delighted to hear that you found our service reliable and that the delivery and collection of the mobility scooter were carried out smoothly and on time.
It is great to know that the equipment met your expectations in terms of quality and comfort. Our goal is always to provide safe, dependable mobility solutions that allow our customers to enjoy their trips with confidence.
Thank you for choosing Motion4Rent and for sharing your experience. We hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
Tout était parfait du début jusqu’à la…
Tout était parfait du début jusqu’à la fin de la location (choix du matériel, processus de réservation, livraison du matériel).
Le loueur, Monsieur Leoni, était très sympathique et a toujours répondu à mes demandes.
Je recommande vivement à toutes les personnes qui ont besoin de matériel médical lors de leurs déplacements de passer par Motion4rent.
Le service est impeccable !
Merci.
21 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Merci beaucoup pour votre excellente évaluation.
Nous sommes ravis d’apprendre que votre expérience avec Motion4Rent a été parfaite du début à la fin, depuis le choix du matériel jusqu’au processus de réservation et à la livraison.
Nous transmettrons avec plaisir vos compliments à Monsieur Leoni. Sa disponibilité, son professionnalisme et son attention envers les clients représentent parfaitement le service que nous souhaitons offrir.
Merci également pour votre recommandation. Nous sommes heureux d’avoir pu vous accompagner dans vos déplacements et de contribuer à rendre votre voyage plus confortable et serein.
Au plaisir de vous assister à nouveau à l’avenir.
Cordialement,
L’équipe Motion4Rent
Excellent service
Excellent service. Drop off and pick up was very easy. The mobility scooter was in great condition and made getting around the busy city of Rotterdam very easy. I will definitely use their service again when needed.
3 augusti 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your excellent review.
We are delighted to hear that the delivery and collection process was easy and that the mobility scooter helped you enjoy your time in Rotterdam with greater comfort and independence.
It is wonderful to know that the equipment was in great condition and met your expectations.
Thank you for choosing Motion4Rent and for your trust. We will be happy to assist you again whenever you need us.
Kind regards,
The Motion4Rent Team
Amazing service
Amazing service! Great communication in the lead up to the day I collected the mobility scooter. Smooth service. Highly recommend 😊
31 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your fantastic review.
We are delighted to hear that you had an excellent experience with our service and that the communication before your rental helped make everything smooth and easy.
Providing a simple, reliable, and stress-free mobility solution for our customers is our main goal.
Thank you for your recommendation, and we hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
Rented a mobility scooter for our…
Rented a mobility scooter for our holiday in L’Estartit Spain .
The service was Perfect . Carlos is such an amazing and helpfull person ,a one in a million guy . The equipment was well maintained as well . There was a small battery problem (didn’t fully load ) with a scooter . I contacted Carlos , and within the blink of an eye a new scooter was delivered, with a nice bottle of wine aswell . So service and kindness i would say a 10/10 . Thank you very much Carlos for making our Holiday this comfortable .
4 augusti 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for sharing your wonderful experience with us.
We are delighted to hear that your mobility scooter rental in L’Estartit helped make your holiday more comfortable and enjoyable.
We will be happy to pass your kind words on to Carlos. His dedication, kindness, and quick response are exactly the type of service we want to provide to all our customers. We are also glad that the battery issue was resolved quickly and that you were able to continue enjoying your trip without inconvenience.
Thank you again for your trust and for highlighting the quality of both the equipment and the service. We hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
We needed a wheelchair whilst on holiday
We needed a wheelchair whilst on holiday in Poland, we booked one through motion4rent in the Wednesday evening and they had one sorted that night for delivery to the hotel the next day. Were very efficient and updated us on what was going on throughout. Would use again if needed, and definitely recommend!
29 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
We needed a wheelchair whilst on holiday
We needed a wheelchair whilst on holiday in Poland, we booked one through motion4rent in the Wednesday evening and they had one sorted that night for delivery to the hotel the next day. Were very efficient and updated us on what was going on throughout. Would use again if needed, and definitely recommend!
Echte aanrader!
Snel en makkelijk besteld. Maar ook super service, zeer vriendelijk. Alles op de afgesproken tijd en de elektronische rolstoelen werkte perfect.
23 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Bedankt voor uw geweldige beoordeling.
We zijn erg blij om te horen dat u tevreden was met het bestelproces, onze service en de levering op het afgesproken tijdstip. Het doet ons plezier te weten dat de elektrische rolstoelen perfect hebben gewerkt en dat ons team u vriendelijk heeft kunnen helpen.
Uw vertrouwen en aanbeveling betekenen veel voor ons. We hopen u in de toekomst opnieuw van dienst te mogen zijn.
Met vriendelijke groeten,
Het Motion4Rent Team
Great service was booked last minute
Great service was booked last minute, was offered different options for the best suited scooter for my needs. It was delivered to my hotel and waiting ready on arrival, the battery life on the scooter was fantastic it was used all day every day and it didn’t go down a bar which was very reassuring I didn’t have to worry once that it wasn’t going to cover where we wanted to go and it run low or flat. It was able to go in access taxis booked in advance by our hotel so if we needed to go further a field we was able to still get full use of the scooter I would definitely recommend, I wouldn’t say a negative because without it I would have been unable to do what we needed the delivery fee may be considered quite high for some but that may have been down to the location of our hotel however the daily charge for the hire was reasonable and fairly priced so for what it added to our trip it was definitely worth it, thank you 😊
25 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for taking the time to share such a detailed review.
We are delighted to hear that we could help you, especially with a last-minute booking, and that our team was able to offer you different options to find the scooter that best suited your needs.
It is wonderful to know that the scooter was ready for you at the hotel, that the battery performance gave you peace of mind throughout your trip, and that it allowed you to enjoy your activities without worrying about mobility limitations.
We also appreciate your feedback regarding the delivery fee. Delivery costs can vary depending on the location and logistics required, but our priority is always to make mobility equipment accessible and convenient for our customers wherever possible.
Thank you again for choosing Motion4Rent and for your recommendation. We would be happy to assist you again in the future.
Kind regards,
The Motion4Rent Team
First class service
First class service, communication was great and mobility scooter was at hotel upon arrival. Definitely a reliable service.
20 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you very much for your wonderful review.
We are delighted to hear that you had a great experience with our service and that the communication and delivery process met your expectations.
Providing reliable mobility solutions and making sure our customers receive their equipment on time and without worries is our main goal.
We truly appreciate your trust and hope to assist you again in the future.
Kind regards,
The Motion4Rent Team
Only a Call Center. HORRIBLE Experience!
Nobody answered the phone so I contacted them through chat. It was a real-person chat, not AI. After having gone through the entire chat, I think AI would’ve been better, and I hate AI. I was just 30 minutes into a chat and all I had gotten was a “thank you for contacting us,” and that they would “contact the local store and get back with “him.” Who is “him“? I have no idea who “him” is, but the person with whom I was chatting took 5 to 10 minutes to respond to every question I had and I did not have but a couple of questions. It was maddening! The person with whom I was talking was an idiot, and said things that made absolutely no sense. I finally gave up and closed out of the soul-stealing chat. This company is no more than a general call center and then they reach out to stores who buy into their business. And, of course, they won’t tell you who the local store is. A horribly frustrating experience. There is no way in the world I would do business with these people.
26 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello,
Thank you for sharing your feedback. We are sorry to hear that your experience with our customer service did not meet your expectations.
We would like to clarify that Motion4Rent is not a call center. We are a global mobility rental platform that connects customers with trusted local mobility providers in different destinations. Our customer service team works directly with these local partners to provide availability, coordinate deliveries, and find the best possible solutions for each request.
We always aim to respond as quickly and efficiently as possible, although in some cases we need to contact the local provider to confirm specific details about equipment availability, delivery conditions, or local requirements.
We are sorry that the communication process did not meet your expectations on this occasion. We take all feedback seriously and continue working to improve our response times and customer experience.
If you would like us to review your specific case in detail, please contact us with your booking reference, and our team will be happy to investigate further.
Kind regards,
The Motion4Rent Team
Ordered high-low bed for hotel in…
Ordered high-low bed for hotel in Brussel and the service was excellent and communication very good.
17 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello Martine,
Thank you so much for your kind words! 💛 We’re delighted to hear that the service and communication met your expectations and that the high-low bed helped during your stay in Brussels.
It’s always our goal to make mobility equipment rentals smooth and hassle-free. We truly appreciate your feedback and look forward to assisting you again in the future!
Warm regards,
The Motion4Rent Team
Excellent organization with quality material
Excellent organization with quality material and superb people who were very helpful and very punctual. The booking process was also very easy.
10 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello Karin,
Thank you so much for your kind review! 💛 We’re thrilled to hear that you found the booking process easy, our team helpful and punctual, and that the equipment met your expectations.
It’s always our goal to provide smooth, reliable service and high-quality mobility equipment. We truly appreciate your feedback and look forward to assisting you again in the future!
Warm regards,
The Motion4Rent Team
Refuse de me fournir une facture pour…
Refuse de me fournir une facture pour la chaise roulante louée...
Reçu un document manuscrit du magasin sans en tête que j'aurais pu écrire moi même...
La chaise a pourtant été rendue en bon état document du magasin l attestant...
Trouvé des excuses après plusieurs demandes et maintenant ignorent mes rappels...
9 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Bonjour,
La facturation pour les clients est effectuée via le magasin où le service a été loué. Motion4Rent est une plateforme de location, comme beaucoup d’autres, et nous ne pouvons donc pas fournir de facture pour un service que nous n’avons pas réalisé nous-mêmes.
Si vous pouvez nous fournir le numéro de votre réservation, nous nous chargerons de demander au magasin de vous émettre une facture officielle à votre nom et non seulement un ticket de caisse.
Cordialement,
L’équipe Motion4Rent
Scoot with…
I had no problem with scooter/wheelchair that was fine it was the hotel we were in didn’t allow the scooter in there hotel. I have always been able to take scooter upstairs to charge up as I have walking issues. No hotel that I’ve been before has refuced access
5 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello Nancy,
Thank you for your feedback. We’re glad to hear that the scooter and wheelchair worked well for you.
We understand how frustrating it can be when a hotel does not allow mobility equipment inside. Please note that, as stated in our booking terms, it is the customer’s responsibility to confirm that the accommodation can accept and store the equipment prior to the rental.
We appreciate you sharing your experience, and we will continue working to provide clear guidance to help ensure smooth deliveries in the future.
Kind regards,
The Motion4Rent Team
Mobility Scooter Hire - Ixia (Rhodes)
Booking online and in-person experience from your colleague in Rhodes was superb. Price was also excellent as was the condition of the scooter and its performance. Will most definitely use again. Thank you.
1 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello Des ,
Thank you so much for your kind review! 💛 We’re thrilled to hear that your experience booking online and in person in Rhodes was superb, and that the scooter met your expectations in terms of condition and performance.
It’s always our goal to provide smooth, reliable service at great value, and we truly appreciate your feedback. We look forward to assisting you again on your next trip!
Warm regards,
The Motion4Rent Team
I booked a disabled 4 wheel scooter to…
I booked a disabled 4 wheel scooter to be delivered to a Hotel i pre booked in Rome. Hotel Castallino Roma. When they took the payment i was assured this hotel was fine and that the Motion4rent agent had dealt with this hotel many times. When i got to the hotel there was no disabled access and no where to park the scooter securely. The entrance was a single door with a 20 meter corridore. I immediately contacted them and tried to cancel the scooter as it was simply impossible to use. It was at that point i found out the hotel had NEVER deal with this person (local agent) before. I paid the hotel $2,352.33 USD plus $249.79 USD to mobility4rent for a weeks stay and a weeks use of the scooter. They refused to cancel and brought another 4 wheel scooter that was basically the same size less an inch or two. When i said fine i will dispute it with paypal they threatened to come and get the scooter there and then and leave me with nothing, take back the scooter and keep the money. I have had to check out of that hotel after three days. The hotel refused allow me to keep it there until the week was up as i had paid for it in full and they were scheduled to collect it next Tuesday. They essentially forced me to give it back to them early. The scooter has not been used.
Reply to their reply.... They have lost a paypal dispute over this. In their defence they couldn't lie straight in bed. I checked out and opened the dispute, i lost the money and left the province. They waited until the 7 days were up to respond to the dispute and said i had used the scooter for the full 7 days. Sadly for these pinnochios I had proof i checked out, proof i checked in in Fumincini and proof the hotel were pissed at them for bringing it there.
7 juli 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello,
Thank you for your feedback. We are very sorry for the difficulties you experienced, and we would like to clarify the situation from our side.
The local provider delivered the equipment to the hotel based on the information provided on our website and the booking contract. As stated clearly in our terms, each customer is responsible for ensuring that their accommodation is accessible and suitable for the equipment they are booking—whether it’s a scooter, wheelchair, or other mobility device. This includes checking entrances, corridors, and secure storage options before confirming the reservation.
Our platform provides a flexible cancellation policy, and the free cancellation period must be respected. If a customer does not verify these accessibility requirements in advance and the free cancellation period has expired, the responsibility for any issues falls on the customer.
In your case, as soon as the local provider became aware of the accessibility problem, they returned and replaced the equipment with another scooter of a similar size. From our side, we did everything possible to assist and resolve the issue promptly, coordinating with the collaborator to provide replacement equipment and support.
We always aim to provide a smooth rental experience and help whenever issues arise, but ultimately, it is also the customer’s responsibility to ensure the booking conditions—especially regarding accessibility—are met.
We appreciate your understanding.
Kind regards,
Motion4Rent Team
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