After being scammed by another rental company, I contacted motion 4 rent and they delivered same day. They use what’s app and were very responsive. They really helped me get out of a bind because my m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Booking process was very easy. Delivery ran a bit late but via WhatsApp there was excellent communication. Due to the busy schedule they asked us to bring it back ourselves in Londen. We agreed and e... Se mer
Wonderful experience with this company in Paris. Unit was delivered charged and ready to go. Lightweight and easy to maneuver. Company was very responsive to emails. Highly recommend and would definit... Se mer
We used Motion4Rent for the first time when we visited Budapest. We could not fault them. They replied to emails in a respectable time frame. Kept in contact until scooter arrived. B+S Mobility... Se mer
Företaget har svarat
4,3
Utmärkt
208 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Rented a wheelchair in Málaga
Rented a wheelchair in Málaga. Alfonso was excellent and made sure the pick up and drop off times worked for us. Equipment as expected and worked well. Would recommend.
10 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words! We’re thrilled to hear that Alfonso provided excellent support and that the pick-up and drop-off went smoothly. It’s great to know the equipment met your expectations and worked well.
We truly appreciate your recommendation and look forward to assisting you again in the future!
Best regards,
The Motion4Rent Team
Made Rome Possible, But Battery Range Needs More Transparency
Motion4Rent was very reliable and safe as an intermediary. They responded extremely quickly whenever I had questions or needed support, which made the whole experience much smoother and less stressful.
The person who assisted me and delivered the wheelchair was extremely helpful, attentive, and kind throughout the entire process.
The wheelchair itself is good and honestly made my visit to Rome possible, since the city is simply a nightmare for wheelchair users due to the uneven streets and accessibility challenges.
There is only one important issue: the listing stated that the battery range was 15 km, but in reality it varied between 6 and 10 km. That is a very significant difference and directly impacts travel planning, especially considering that the wheelchair takes a long time to fully recharge.
If you are renting an electric wheelchair, I strongly recommend not taking the battery range indicated on the website for granted, as discrepancies can have a direct impact on your trip planning and daily mobility.
4 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your detailed feedback! We’re delighted to hear that Motion4Rent was able to make your visit to Rome possible and that our team provided helpful, attentive, and friendly support throughout the process.
We appreciate your honest note about the battery range. We understand how crucial accurate information is for planning, especially when navigating a city with accessibility challenges. We will review our listings to ensure that battery ranges are represented as accurately as possible and include guidance about real-world conditions and recharge times.
Your feedback helps us improve and provide clearer information to future clients. We hope to assist you again on your next trip!
Best regards,
The Motion4Rent Team
Will definitely use again
Easy to order pay etc and shower chair was just the job as hotel only had a flip up/down seat no rails either so for safety and piece of mind so glad I hired shower chair dropped off and collected as said and good communication with emails etc
11 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your feedback! We’re thrilled to hear that the shower chair from Motion4Rent was just what you needed and helped provide safety and peace of mind. We’re glad the delivery and collection went smoothly and that our communication made the process easy for you.
We look forward to serving you again!
Best regards,
The Motion4Rent Team
I guess I can’t give a 0 rating
I guess I can’t give a 0 rating. Don’t use this service in Amsterdam. I booked a wheelchair in January to be delivered for a 6 day rental in April. Delivery was to be to our hotel on a Sunday morning. I was never contacted in the 3 months before the chair was to be delivered. Apparently the Amsterdam office does not work on weekends and they don’t answer the phones either. The chair was booked for 9 am Sunday but did not get delivered until 3pm Monday. Obviously inconvenient and greatly impacted my husbands mobility for the first 2 days. Cost us extra in taxis etc. I contacted head office in Spain who were responsive but unhelpful. I have spent the past 3 weeks fighting for a refund. I paid $191 for a 6 day rental and $123 delivery charge. The total refund they gave me was $60. Not even the 2 days rental that they didn’t provide. They told me they would refund 60 Euros and that was their final offer. I then was told $60 in the next email. I pointed out that 60 euros was closer to $70. My refund came through today 3 weeks after our return and was only $60. Complete scam artists who will never get my business again. I had to fight with daily emails for my refund. Their billing staff obviously can’t do some pretty basic maths and they made no efforts to make this right. Pickup was no better. I waited for 1 1/2 hours after our scheduled pickup time which was5 pm on a Friday. They never did come. I had to leave the chair with the hotel staff and it was Tuesday before it was collected. I never did get confirmation from the company that they got the chair. I don’t know what would have happened for pickup if we had been in an Airbnb etc. All round terrible, shoddy organization with no respect or care from the company to make things right.
18 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Dear Caroline ,
Thank you for taking the time to share your experience. We are very sorry for the inconvenience you and your husband experienced during your rental in Amsterdam. We understand how frustrating the delays in delivery and pickup must have been, especially given the impact on your husband’s mobility.
We strive to provide reliable service and timely communication, and it is clear in this case that we fell short of our standards. We appreciate your feedback regarding our weekend operations and the handling of the refund, and we are reviewing our processes to ensure that such issues are addressed more effectively in the future.
While we cannot undo the inconvenience caused, we hope this response demonstrates our commitment to improving and ensuring that other customers do not experience similar difficulties.
We sincerely apologize and thank you for bringing these issues to our attention.
Best regards,
Motion4Rent Team
Very good company with a excellent…
Very good company with a excellent service
13 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Motion4Rent. We strive to provide the best service possible, and it’s wonderful to know that it made a difference for you. We look forward to serving you again in the future!
Looked after well.
Hi. I have used motion4rent a couple of times and on both occasions they have served me brilliantly. Most notably now. May2026. I have mucked them about a couple of times as i changed the booking twice. it was no problem for them and I was treated professionally and got the scooter I wanted.
Stewart.
2 maj 2026
Omdöme utan inbjudan
Svar från Motion4rent
Dear Stewart,
Thank you so much for your kind words! We’re delighted to hear that you had a great experience with us on both occasions. We always strive to be flexible and provide the best service, so we’re glad we could accommodate your changes without any issues.
It’s a pleasure to serve customers like you, and we look forward to assisting you again in the future. If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Motion4Rent Team
Mobility Scooter Städtetour Rom
Wir hatten einen Mobility Scooter für Rom gebucht.
Scooter in Top Zustand Lieferung pünktlich ins Hotel und Buchung total einfach und unkompliziert, Fragen wurden umgehend (in Deutsch)beantwortet.
Würden wir jederzeit wieder buchen.
Schön, dass es diese Möglichkeit gab, sonst wäre unser Städtetrip kurzfristig ausgefallen.
24 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass der Scooter in einwandfreiem Zustand war und die Lieferung pünktlich im Hotel erfolgte. Wir sind auch froh, dass der Buchungsprozess einfach war und Ihre Fragen umgehend auf Deutsch beantwortet wurden.
Es ist schön zu wissen, dass wir Ihren Städteurlaub in Rom möglich machen konnten, und wir freuen uns schon darauf, Sie bei Ihrem nächsten Abenteuer wieder zu begrüßen.
Mit freundlichen Grüßen,
Das Motion4Rent Team
Very good company
Very good company, very helpful and polite, good quality equipment at a reasonable price, will definitely use them again. Thank you.
29 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Motion4Rent. It's our pleasure to provide helpful and polite service, along with high-quality equipment at reasonable prices. We look forward to serving you again in the future!
Best regards,
The Motion4Rent Team
Motion4rent was very helpful during the…
Motion4rent was very helpful during the process of setting up the rental of the scooter. On my first day of using the scooter we thought it was fully charged. It wasn't. I blame this on human error. We were able to get the scooter charged while we were on a tour in CRETE, GREECE. After the little hiccup, we were able to use the scooter while we went on another tour. I would recommend MOTION4RENT. This is the first time I had to order a scooter.
23 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your feedback and for recommending us! 😊
We’re glad to hear that, despite the initial hiccup with the battery, you were able to enjoy your time in Crete without any issues. Sometimes small setbacks happen, and we’re happy that we could still assist you in getting back on track.
It’s great to know that you found our service helpful, especially as this was your first time renting a scooter. We truly appreciate your trust in us and would be happy to assist you again in the future!
Best regards,
Motion4Rent Team
I have nothing negative to say
I have nothing negative to say. Everything went smoothly and the lady bringing the rollator was very nice and helpful.
20 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words! 😊
We’re delighted to hear that everything went smoothly and that our team was able to assist you in a helpful and friendly manner. Providing a seamless experience is always our priority, and it’s great to know we met your expectations.
We truly appreciate your feedback and look forward to helping you again in the future!
Best regards,
Motion4Rent Team
Wonderful experience for Disney Paris
Wonderful experience. I booked this online from the US and they handled drop off and pick up at the Disneyland hotel in Paris, I didn’t need to be involved at all. The scooter seemed like new and was very easy to use. Great battery life, we did a full day and barely dented the charge. Made the world of difference for my older mother, she was able to use it around the entire Disney park and just leave it with the strollers when we did a ride. Fantastic experience.
26 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your amazing review! 🌟
We’re so happy to hear that the scooter made such a positive difference for your trip to Disneyland Paris, and that it was easy to use and had great battery life. It’s wonderful to know that it allowed your mother to enjoy the park without any worries.
We also appreciate how smoothly the process was for you, from booking to delivery and pick-up. Making the experience as seamless as possible is always our goal, and we’re glad we could help!
Thank you for choosing us, and we look forward to assisting you again on your next adventure!
Best regards,
Motion4Rent Team
Excellent Service perfect product.
Booking process was easy and the communication was excellent. The scooter was delivered to the hotel as soon as I arrived and collected from the hotel on my day of departure which was ideal. The scooter met my needs perfectly was easy to use and reliable and only needed to charge once over the 10days.
14 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your fantastic review! 😊
We’re delighted to hear that the booking process was smooth and that the scooter met all your needs during your trip. It’s great to know that the delivery and collection were seamless, and that the scooter was reliable throughout your 10 days.
We appreciate your feedback and are so happy we could help make your experience more enjoyable. We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Hired a wheelchair to be delivered to…
Hired a wheelchair to be delivered to Hotel. Excellent service. The booking was easy. The chair was delivered to the hotel. Without it I would have been limited to what I could go. With it I travelled on the local buses to Cambrills, Tarragona, Samà Parc and Barcelona. We stayed in Salou. The bus drivers were very accommodating and helpful, there were ramps on the buses and a wheelchair safety belt on some buses. If you need a wheelchair to help you get out and about just use this company.
28 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your wonderful review! 😊
We’re thrilled to hear that the wheelchair helped make your trip so much more enjoyable and allowed you to explore the area without limitations. It’s great to know the delivery to the hotel went smoothly and that the local bus drivers were so accommodating!
Your feedback means a lot to us, and we’re so happy to have been part of your experience in Salou and beyond. We hope to assist you again on your future travels!
Best regards,
Motion4Rent Team
Offered a better scooter if needed
Offered a better scooter if needed . We were very happy with your service and the scooter . It made the holiday so enjoyable for us .
21 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words!
We’re thrilled to hear that the scooter helped make your holiday more enjoyable. It’s great that you were satisfied with our service, and we’re always happy to offer you the best options to meet your needs.
We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Just back from a wonderful 3 night…
Just back from a wonderful 3 night break in Copenhagen which was made perfect by the use of a mobility scooter booked through Motion4rent. The scooter was delivered to my hotel and was waiting for me when I arrived. Would definitely use this company again! Excellent service.
24 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your lovely review!
We’re so happy to hear that our mobility scooter helped make your 3-night break in Copenhagen perfect. It’s fantastic that the scooter was delivered right to your hotel and ready for you upon arrival.
Your feedback means a lot to us, and we look forward to assisting you again on your next trip!
Best regards,
Motion4Rent Team
Excellent company
The customer service was the best I’ve ever had - every question answered almost immediately- scooter was very high quality - battery life was excellent and honestly would highly recommend this company I was so pleased with them from start to finish- booking process was very simple and it was there at the hotel fully charged when I arrived
23 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your fantastic review!
We’re thrilled to hear that you had such a positive experience with our service from start to finish. It’s wonderful to know that our customer service, scooter quality, and battery performance exceeded your expectations.
Your recommendation means a lot to us, and we’re happy we could make your trip easier and more enjoyable.
We look forward to assisting you again in the future!
Best regards,
Motion4Rent Team
Beware RESOLVED
5/15/2026 UPDATE I would like to thank:
Natalia Cherniavska
Executive Director
Motion4rent.com
for personally responding to my issue and resolving the matter.
Beware: Motion for Rent is a middleman service, not an equipment supplier. Their website does not clearly state that they only act as a broker until after you have paid. I paid their fee expecting a direct rental, only to discover they simply connect you with a third party for delivery. This lack of transparency caused a major issue: ( I WAS NOT ABLE TO CONFIRM AVAILABILITY OF THE SPECIFIC PRODUCT UNTIL I PAID THEIR FEE.) I was finally put in touch with the actual supplier, I found they didn't even have the specific item I needed. Additionally, be aware they are based in Spain, not the US, which further complicates communication
(I MADE NUMEROUS ATTEMPTS TO HAVE THIS RESOLVED. )
In response to your request for my information, you can consult with Alejandra M at your organization, reference case: 37223.
I must reiterate that I could not confirm product availability and explicitly stated that no substitutions would be acceptable. Despite this, I was informed that paying the deposit was the sole method to verify whether the item was in stock
17 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Hello,
Thank you for your feedback.
We would like to clarify that Motion4Rent is a global platform that connects customers with verified local providers worldwide, allowing people to travel without mobility barriers. This information is available during the booking process, and our role is to ensure a wide range of options, competitive pricing, and international coverage.
We are sorry to hear about your experience. This is certainly not the standard of service we aim to provide. Our customer support team operates daily with multilingual assistance to ensure smooth communication and resolution of any issues that may arise.
Regarding the availability of the requested equipment, this should have been properly confirmed before final acceptance. We take this matter seriously and would like to review your case in detail.
As we have not been able to identify your booking in our system, we kindly ask you to provide your booking reference and full name, so we can investigate what happened and assist you accordingly.
We remain at your disposal and are committed to continuously improving our service.
Best regards,
Motion4Rent Team
From start to finish just excellent
From start to finish just excellent
10 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your kind words!
We’re delighted to hear that your experience was excellent from start to finish. Providing a smooth and reliable service is always our top priority, and it’s great to know we met your expectations.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Motion4Rent Team
Great service
Great service. Delivery at the hotel. Flexible timing. It made a huge difference for us in Bilbao. First citytrip in years without having to worry about getting somewhere when you're disabled.
11 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your wonderful feedback!
We’re truly happy to hear that our service made such a positive difference during your trip to Bilbao. Being able to enjoy a city without worrying about mobility is exactly what we strive to make possible.
We’re glad the hotel delivery and flexible timing helped make your experience smoother and more comfortable.
It means a lot to us to be part of your first city trip in years, and we hope to assist you again in many more journeys ahead.
Best regards,
Motion4Rent Team
Absolutely Brilliant
Brilliant! It truly transformed our holiday with my nan who struggles with her hips, meant we could go on walks and everything with her. Also got the foldable one so we could travel on the metro etc. also the money we saved getting taxis it paid for itself!
6 april 2026
Omdöme utan inbjudan
Svar från Motion4rent
Thank you so much for your amazing feedback!
We’re truly delighted to hear that the scooter made such a positive difference to your holiday and allowed you to fully enjoy those special moments with your nan. That’s exactly what we aim for—helping families travel together without limitations.
It’s great to know the foldable option worked well for getting around the city and that it even helped you save on transport costs—that’s a big win!
We really appreciate your kind words and hope to assist you again on your future trips.
Best regards,
Motion4Rent Team
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