Magna Housing Omdömen 

538
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

My bathroom tap had been dripping for sometime, due to cancelled appointments it took a while to be fixed. However when the plumber came on Friday September 16th he did an excellent job and fitted two... Se mer

Betygsatt 5 av 5 stjärnor

Now that I’ve fully moved into my new flat in Weymouth and sorted out all the details, I want to send a massive thank you to Melissa from the Magna Housing lettings team. From start to finish, Me... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Customer service were very quick in responding to my email query, every customer service operative has been. I so hope my son gets housed with Magna, I know he will be in good hands. Thank you Team Ma... Se mer

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Betygsatt 5 av 5 stjärnor

Worked carried out was outstanding sadly other problems with wall are being over looked by magna The contractor exposed massive defects in the wall that Magna said after 4 visits didn’t exist . Sa... Se mer

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Företagsinformation

  1. Bostadsförening

Skrivet av företaget

We’re Magna Housing, a community-based housing association. We mainly work in Dorset and Somerset (our head office is in Dorchester) providing housing services to local people.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

538 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(538)

135 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The young lady was very cheerful and…

The young lady was very cheerful and polite also very efficient in handling my query

22 maj 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Martin, we are pleased you found the service you received satisfactory! best wishes,

Betygsatt 5 av 5 stjärnor

My kitchen refit was completed to the…

My kitchen refit was completed to the highest standard by Richard Swain and Steven Barrett,they were very professional and were very informative every step of the way.which made the process so much easier.Nothing was ever a bother for them,if I had a question they knew the Answer. Magna should be proud to have the pair of them in their employment.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Tim, we are so pleased the kitchen fit went well and the service you received from Richard and Steven was to a high standard, I have passed on your compliments to them and their line manager. Enjoy your new kitchen! Best wishes,

Betygsatt 5 av 5 stjärnor

Kitchen Replacement

Just had a kitchen replaced and Richard Swain and Steven Barett who have been carrying out the work have been absolutely brilliant.

If it hadn't been for them the score would have been a 2 as the organisation and communication from above was extremely poor but these two guys have been exceptional, have done a super job and have dealt with all the issues that have cropped up along the way in a calm and professional manner.

They are both a credit to the company.

8 maj 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Wilma, we are so pleased you re satisfied with your new kitchen and pleased with the work carried out by Richard and Steven, I have passed this feedback on to them and their manager. I am sorry to hear that the communication has been poor, we can get this looked in to for you, if you would be happy to email us contactus@magna.org.uk we can get this looked in to for you. Best wishes,

Betygsatt 5 av 5 stjärnor

Excellent Plumbing work completed

New shower bar fitted and new flush fitted on the bathroom toilet. The plumber did an excellent job.

23 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Bridie, we are pleased you found the work you carried out satisfactory, Best wishes,

Betygsatt 5 av 5 stjärnor

The gentlemen fitting our new kitchen…

The gentlemen fitting our new kitchen in meadow view charminster dorchester have done a wonderful job and they have been friendly and very good at the jobs they are doing ,thank you to Richard and Steve for a wonderful job.

22 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Christine, we are so pleased you are happy with your new kitchen and the work Richard and Steve carried out, I have passed your wonderful compliments to them both, enjoy your new kitchen! Best wishes,

Betygsatt 5 av 5 stjärnor

Positive experience

Positive experience. Always help as much as is possible. Polite and friendly.

18 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Nicki, we are pleased you are happy with the service you have received from Magna. Best wishes,

Betygsatt 5 av 5 stjärnor

Repair report

Polite and professional service from Magna, as always.

15 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Claire, we are pleased you are satisfied with the service you have received at Magna, Best wishes,

Betygsatt 5 av 5 stjärnor

Listened then gave helpful response.

Listened to what I had to say, apologised for the delay and gave a helpful, honest response.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Sarah, we are pleased you found the service you received satisfactory. Best wishes,

Betygsatt 5 av 5 stjärnor

Helpful

Rachelle was very helpful and professional

8 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review, we are so pleased you are happy with the help you have received from Rachelle, I have passed this on to her and her manager. Best wishes,

Betygsatt 5 av 5 stjärnor

Magna were really helpful

Magna were really helpful, they made the whole process so easy.

28 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Gary, we are pleased that you are satisfied with the service you have received, Best wishes.

Betygsatt 5 av 5 stjärnor

Fantastic service and brilliant…

Fantastic service and brilliant customer service

4 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Nicholas, we are so pleased you are satisfied with the service you have received! Best wishes,

Betygsatt 5 av 5 stjärnor

Good response good but actual work will…

Good response good but actual work will take a while

4 april 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Peter, we are pleased you are happy with the response you have received from Magna, Best wishes,

Betygsatt 5 av 5 stjärnor

Electrician

Had our electrical work completed by Leigh, very courteous, clean and tidy. Really good tradesman, someone to look after.
Replaced our extractor fan in the bathroom and now we no longer have wet walls after showering, amazing.

26 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Terry, we are so pleased you had the repairs sorted with Leigh, I have passed on your compliment to Leigh and manager. This is great news your extractor fan is now working well! Best wishes,

Betygsatt 5 av 5 stjärnor

Pleasant and helpful staff

Every time that I have contacted Magna by email or live chat I have very helpful and pleasant staff get back to me. This time was no exception.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review, we are pleased you are finding the service satisfactory. Best wishes

Betygsatt 5 av 5 stjärnor

Friendly and helpful

The man I spoke to was really helpful. He was patient and kind and solved a complex problem. Left me feeling confident to contact the service again in the future.

17 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review, we are so pleased that you feel satisfied with the service you have received! I have passed your compliment to the team. Best wishes,

Betygsatt 1 av 5 stjärnor

If I could give no stars I would.

Front window and bedroom window collapsed concrete lucky my child was out of his bed! Was told by worker I would of been attending a funeral. First reported March 2024. Work was ment to be done before moving in all windows have blown can't see out of them mould around them all as they are so damp. They have put wood around the window to hold them up and have told me they will be out in 7 months time to repair my son is autistic and is terrified to sleep in his room as he thinks it will fall again and they don't have a care in the world. They don't care about asb had restraining order on next door neighbour for kicking me in the side of the head and causing me to have multiple seizures and they left me to live there for 2 year until they moved me into this house that is falling down. They tell you someone will be contact with you to keep you quiet you call up again and they tell you again someone will be in contact, and never get anywhere have been asking for housing officer to call me I get told she will call me in the next week or 2 and it's been 4 months.

4 mars 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Lauren, I have sent you an information request to identify yourself so I am able to look in to this further for you. As I have not received the information please could you send an email to contactus@magna.org.uk or contact us on live chat on www.magna.org.uk and a member of the team will look in to this for you. Best wishes,

Betygsatt 5 av 5 stjärnor

Very grateful

The money matters team, especially Zoe, has helped me get my life back on track, after a very difficult 18 months or so. Zoe and Paula also helped me move into my own place in October of last year, but had been helping me for at least 16 months before that. Zoe helped me claim all the benefits I was entitled to and is still helping me now. I can't thank them enough. It made a very stressful situation a bit easier.

31 oktober 2024
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking the time to leave a review Alison, we are so pleased you have received all of this help from Zoe and Paula, incredible news and wishing you a happier future. Best wishes to you.

Betygsatt 5 av 5 stjärnor

Brilliant.

Struggling, like many with my energy bills, I contacted the lovely Zoe at Magna. She helped me out enormously. Brilliant customer service. Thank you. 5 stars.

12 februari 2025
Omdöme utan inbjudan
Logotyp för Magna Housing

Svar från Magna Housing

Thank you for taking your time to leave a review Steven, we are pleased that Zoe was able to help you! I will pass on your compliments to her, wishing you all the best!

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