Yorkshire Housing Omdömen 

549
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I cannot thank Yorkshire Housing enough. Finding a new home can be overwhelming, but the support I received was exceptional. They were patient, explained everything clearly, and guided me through eve... Se mer

Betygsatt 5 av 5 stjärnor

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Se mer

Företagsinformation

  1. Bostadsförening

Skrivet av företaget

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

549 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 94 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(549)

185 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Appalling disrespect for tenants

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their entire attitude appears to be that tenants simply don't matter and that their lives are worth nothing at all and the unbearably degrading part is when social housing stigma kicks in so that others blame YOU for the state of the property when it is Yorkshire Housing who are to blame .

26 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi Lucy, we're very sorry to hear about your experience, and we appreciate how difficult this has been for you. We can see our team is currently working on your case and will continue to progress it. If you'd like to discuss any details further, please contact us directly. Thanks, Shuang

Betygsatt 1 av 5 stjärnor

Toxic Culture

Toxic Culture! Place managers on a power trip, bullies!

24 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi, we'd really like to speak to you about your experience so we can look into your concern properly. I've sent through a request for more info through Trustpilot if you could please reply to that with your details so we can give you a call. Thanks, Shuang

Betygsatt 5 av 5 stjärnor

Very helpful and kind service

Very helpful and kind service

23 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi Martha, thank you for your 5 star review. We're really pleased to hear that you had a very positive experience with us! Shuang

Betygsatt 1 av 5 stjärnor

joke of a company

joke of a company it doesnt matter you have taken the flat down i was intrested in you never replied to the form i filled in

23 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi Anthony, we'd really like to speak to you about your experience so we can understand what happened. I've sent through a request for more info through Trustpilot, please reply with your details and a member of the team will give you a call. Thanks, Shuang.

Betygsatt 5 av 5 stjärnor

Easy to contact

Easy to contact. Jessica dealt with my question ver politely and efficiently.

20 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi Lesley, thank you for your lovely review. We're really glad Jessica was able to help! Shuang

Betygsatt 5 av 5 stjärnor

Perfect

I contacted Yorkshire Housing to book appointments for my home repairing. Yorkshire Housing always takes prompt actions and seriously confront with issues what their tenants may encounter in. I’m much appreciative with that! Thank you for the Customer Experience Advisor Abid communicate with me. Abid is helpful and smart to resolve my issue. He can comprehend the problem and provide solutions quickly. I am fully satisfied with his service and attitude! And more than grateful to live in a pleasant environment under management of Yorkshire Housing. Thumbs xx

19 oktober 2026
Omdöme utan inbjudan
Logotyp för Yorkshire Housing

Svar från Yorkshire Housing

Hi Vikki, thank you so much for your 5 star review. It's great to hear Abid was so helpful and resolved the issue for you. Abid will be very pleased to hear your feedback! Thanks, Shuang

Betygsatt 5 av 5 stjärnor

I cannot thank Yorkshire Housing…

I cannot thank Yorkshire Housing enough.
Finding a new home can be overwhelming, but the support I received was exceptional. They were patient, explained everything clearly, and guided me through every step. It means the world to me to have a safe, beautiful home for myself and my son. Thank you for your kindness, your help and for making this happen. You really do make a difference in people's lives!

13 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was offered a one bedroom flat and…

I was offered a one bedroom flat and the whole process was so quick and easy. The property is well maintained and I am very pleased with it. Every interaction I have had with Yorkshire Housing has been positive and I would highly recommend them to anyone seeking social housing accommodation

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This review is based on my personal…

This review is based on my personal experience. Every single person ive dealt with in north yorkshire housing has been lovely, me and my children cant thank them enough for how much they've helped, there all proffesional courteous and well manner, a credit to the proffesion I wish them all the very best with all there future endeavours

8 oktober 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I appreciate having somewhere to live…

I appreciate having somewhere to live after years of homelessness it's a life line for anyone who has this experience I don't really like how there's no customer service desk even in housing options in my local area .. the staff are based in west Yorkshire and I won my bid with the council with North Yorkshire choice based letting while receiving support from the mental health services I have completed this and I have improved my life to the best of my ability.. my housing officers are always on a withheld number which I find dodgy and there not very clear about any issues between neighbors and I think they are bias towards myself..

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Spoke to Sarah R who was really…

Spoke to Sarah R who was really helpful, I had a handful of queries and she dealt with every single one effectively and efficiently. I can’t thank her enough for getting it all sorted for me.

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service

I had to phone Yorkshire Housing this morning regarding an upcoming repair , unfortunately the fault had had got worse.
I spoke to a lovely lady called Sarah who was professional, reassuring and very friendly which makes all the difference to me.
She immediately arranged for one of their plumbers to attend later today.
She is a credit to Yorkshire Housing .

Thank you Sarah

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a great experience with Yorkshire…

I had a great experience with Yorkshire Housing who found me a property.
Communication was fantastic - I had constant updates every step of the way from Mollie who explained everything thoroughly. Mollie was helpful understanding and very fast arranging details, sending emails and answering mine making the whole process an easier one.

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very friendly and professional

Yorkshire housing mia has been fantastic helping with my mum new home she went over and above to put use on the right road help with decorating furniture would definitely recommend this housing to any one . Customer services is outstanding very friendly and professional

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Garden Court Retirement Scheme (& the wonderful Katrina!!)

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she has been working hard behind the scenes to ensure the sign up and moving in process has been as smooth as possible, that we have been kept informed throughout, and that we have been made aware of all the things the scheme offers. She has done all she could to minimise any potential obstacles or delays in this process, and also to help us get the new flat as suited to my Grandma’s needs as possible. Somehow she always manages to hide any stress and with a huge smile on her face. We can’t thank her enough ❤️

7 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would like to thank Ronnie and Karen…

Would like to thank Ronnie and Karen for fabulous care and service they have provided myself ,must admit Ronnie was really helpful and funny 😁 and helped me settle into my new home with Yorkshire Housing ...Thanks again guys !!

25 september 2026
Omdöme utan inbjudan

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