I cannot thank Yorkshire Housing enough. Finding a new home can be overwhelming, but the support I received was exceptional. They were patient, explained everything clearly, and guided me through eve... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Se mer
Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Se mer
Housing officer or as they call it place manager, thinks she is a private investigator, totally biased, favourtism, bully, no consideration for mental health, in fact causing my suffering! I hope yo... Se mer
Företagsinformation
Skrivet av företaget
Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).
Kontaktuppgifter
The Place, 2 Central Place , LS10 1FB, Leeds, Storbritannien
- 0345 366 4404
- customerservices@yorkshirehousing.co.uk
- www.yorkshirehousing.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 94 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Would like to thank Ronnie and Karen…
Would like to thank Ronnie and Karen for fabulous care and service they have provided myself ,must admit Ronnie was really helpful and funny 😁 and helped me settle into my new home with Yorkshire Housing ...Thanks again guys !!
Ronnie was a very nice gentleman he…
Ronnie was a very nice gentleman he kept us up to date with things and karen the housing officer was very nice things on signing up day were all explained and we received a voucher for the inconvenience we had with moving dates
Ronnie and Karen were fantastic 😊
Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communicate with and super helpful. Met Karen on our move in day and likewise, she was super helpful, nothing felt like too much trouble they were happy to help with anything they could. Fantastic staff 😊 Thanks so much!
Jamelia and the team are great
Jamelia and the team are great, so helpful
I love my new bungalow
Thank you so much
Mollie was so lovely and really helpful…
Mollie was so lovely and really helpful going through everything for the home and got back to me so quickly. Really appreciate all the help she’s given.
I had a wonderful experience with…
I had a wonderful experience with Yorkshire Housing. Mia handled my application so well and supported me with the necessary furniture etc to move and settle in. God bless you abundantly Yorkshire Housing.
I would like to thank Yorkshire Housing…
I would like to thank Yorkshire Housing for granting me a new built home. Especially Molly who helped with the process throughout. She was very kind, caring and reassuring. She explained every step of the way and made sure i was happy with things. I cant thank her enough. Thank you🥰🥰🥰

Svar från Yorkshire Housing
5 stars
I have recently contacted Yorkshire Housing durle to a very delicate family matter. I spoke with a young girl called Jade. Her empathy and understanding deserves praise. I honestly belive she really cares. That in itself is a trulybgreat attribute to have. Thank you for listening Jade. Think her name was Jade Benson? Or something like this

Svar från Yorkshire Housing
Person Centred and Knowledgable
I recently secured my new home with Yorkshire Housing at Broadway, and I wanted to specifically recognise Ronnie, who supported me through the process.
I brought my dad along with me to view the property and go through everything, and from the moment we arrived Ronnie was fantastic. He was welcoming, patient and incredibly thorough, taking the time to explain everything properly without ever making us feel rushed.
What particularly stood out was how knowledgeable Ronnie was about Broadway itself and the surrounding area. He could answer all the questions we had about the property, the building and what it would be like living there. That local knowledge made a massive difference and gave both me and my dad a lot of confidence in the move.
Getting my own home is a really significant step for me after a difficult period, so naturally there were nerves around it. Ronnie made what could easily have been an overwhelming experience feel straightforward, comfortable and genuinely exciting.
You can tell when somebody knows their job inside out but also genuinely understands the people they’re working with. Ronnie had both. Yorkshire Housing should be incredibly proud to have someone like him representing them.
Thank you, Ronnie, for helping make getting the keys to my new home such a positive experience. 🏠

Svar från Yorkshire Housing
Great customer service and very…
Great customer service and very helpful! Went above and beyond to help and explain

Svar från Yorkshire Housing
Birkby Croft
Birkby Croft is a welcoming place - a place that feels like home, my grandad finds it comfortable and has made many friends whilst he’s been here. It has a great communal lounge, which is ideal for socialising with peers. Katrina - the scheme manager is very helpful and understanding no matter the situation. She is there if you have any difficulties and need some extra support.

Svar från Yorkshire Housing
I recently applied for a flat
I recently applied for a flat, the lady who dealt with me Jade was lovely, professional, and explained everything in detail making the whole process a pleasure, at what was a very stressful time in my life. An asset to the company! Thank you Jade

Svar från Yorkshire Housing
I'm very happy with sarah who I sopke…
I'm very happy with sarah who I sopke with about my ongoing repairs at this stressful time , sarah was more than helpful , she was very plesent, patient, and made my axnity ease straight away , what a loveky member of your team you have , I want to say thank you for Sarah's service 😊 kind regards kay butler

Svar från Yorkshire Housing

Svar från Yorkshire Housing
Great customer service
I have just finished speaking with Vicky Bennison regarding a property that my family have been allocated. Amazing customer service, what a lovely lady! Thank you so much.

Svar från Yorkshire Housing
I can’t thank Jamelia H enough for all…
I can’t thank Jamelia H enough for all the help and support she gave me throughout the process of getting my new property. She was so helpful, patient and reassuring, and guided me through each stage, keeping me informed and answering any questions I had along the way.
The whole process felt so much easier knowing I had someone like Jamelia there to help and support me. I really appreciate the time and effort she put into helping me get my new home.
Thank you so much, Jamelia! ❤️

Svar från Yorkshire Housing
cleard car park lovey best it has been…
cleard car park lovey best it has been for long time only no7is now clutering it up once a gain with building materl not one week after it was clende, so how is that for cheak he dose not abide by rules he dose wants he wants dise regards what RDH says .

Svar från Yorkshire Housing
On Thursday 13th Sarah from YH customer…
On Thursday 13th Sarah from YH customer services team,was very friendly, extremely helpful in getting my safety inspection booked in at a better time slot,the engineer called me.. brilliant

Svar från Yorkshire Housing
Matt and Dean from the plumbing team…
Matt and Dean from the plumbing team where 5 star. Respectful of our home tidied up diid an excellent job despite the heat there work was above expectations and where really friendly other staff would do well to learn from these 2 gentlemen very happy customer

Svar från Yorkshire Housing
Tom M was Amazing, Thank you
Tom M was absolutely outstanding as a call handler. From the moment he answered the phone, he was professional, friendly, patient, and incredibly helpful. He took the time to listen carefully, explained everything clearly, and made sure all my questions were answered. His calm and reassuring manner turned what could have been a stressful situation into a positive experience.
Tom went above and beyond to provide excellent customer service, showing genuine care and dedication throughout the call. He is a real credit to the team, and his commitment to helping people is truly appreciated. Thank you, Tom, for your exceptional support and for making such a positive difference.

Svar från Yorkshire Housing
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