Kenco Omdömen 

I have drank Kenco smooth for many many years and loved it.
Now, it's horrible! It's bitter and leaves a powdery residue in the bottom of the cup.
Shall not be buying it anymore and am on the hunt for a decent instant coffee.

The new kenco rich coffee is awful. I bought two jars and have thrown one away.

Another ruined brand.
From the best instant coffee in the UK to right there with the worst.
The new recipe is horrendously bad.
A sad day and the last time I buy Kenko anything.
UPDATE, thrown away the whole jar, this stuff is not fit for consumption, both Mrs and I have bad headaches after drinking this stuff.

After 20 years of faithfully starting our mornings with Kenco Rich, we're finally calling it a day.

The latest version bears little resemblance to the coffee we once enjoyed. The addition of 10% ground coffee leaves a muddy residue at the bottom of the cup, doesn't dissolve properly, and leaves a powdery aftertaste. As for the flavour, "Rich" is no longer an accurate description. It's more like a washed-out brew that tastes as though stale socks were involved somewhere in the production process. This coffee has been completely spoiled. Kenco has lost two customers who stayed loyal for over two decades.

I have drunk Kenco coffee rich for decades. The recipe and texture has recently changed. The taste is now bitter. It leaves a residue in the mug. The size of the bottle has been reduced but no price reduction so effectively a higher price for an inferior product. I shall be changing to another brand of coffee for the future. Very sad. From reviews I have seen everybody seems to have the same view.

Kenko Rich (Blue) was lovely and now it's vile. My whole family have been loyal for decades - We've moved on to Nescafe Alta Rica (it's pretty good if you're looking for a non sludgy rich coffee that actually dissolves since Kenko have let us down)

Different taste altogether.
Will change brand.

Revised Kenco smooth is now poor tasting and doesn’t dissolve properly leaving a black sludge. It has gone from on of the best tasting coffees to one of the worst. I will not be buying it any more

I have used kenco 2 in 1 coffee sachets for over a year and loved them, I bought a box yesterday from Sainsburys and spat it out, disgusting taste, no idea what they have changed but please change it back.

I’ve been a loyal Kenco drinker for years, but the recent product updates are a massive step down in quality.
Kenco altered the recipe across their range by mixing in 10% microground roast coffee. As a result, the coffee no longer dissolves properly. Every single mug now leaves a thick, dark, powdery sludge and grit at the bottom. To make matters worse, the new blend tastes significantly more bitter, harsh, and burnt compared to the original smooth formula.
On top of the recipe downgrade, they’ve also quiet-cut the jar size from 200g down to 190g (a 5% drop in product) while keeping prices the same.
Paying more for less product and a ruined recipe makes no sense. I won't be buying Kenco again until they return to 100% pure freeze-dried coffee. Moving on to a different brand. (Lo’r intense )

Oh Kenco! What have you done to your coffee?! Being gluten intolerant, finding a coffee that didn’t affect my tummy was challenging.. then I found you! For the last few years, I’ve been able to enjoy your brand & not suffer.. until now, I couldn’t work out why I had been so poorly, you’ve changed the recipe!! One loyal customer gone & now have the challenge of finding another coffee, once I’ve got through what you have effectively caused!

I have been using Kenco for years and now it doesn't taste very nice I'm so disappointed going to have to find a new coffee

Buyer of Kenco Rich since first production.
Noticed that the packaging had changed, back to the old format, which I understand when trying to combat rising costs. I could forgive the fact that, although the price has not changed, there is less weight in the jar. However, I cannot forgive the product is now awful, no different from any other cheap instant coffee.
We consume a lot of coffee in my household and I have consistently been the number 1 buyer of Kenco Rich at my chosen supermarket. I purchased 4 jars in the new format and when using for the first time, first thing is the smell is different, the taste is awful, there is a lot of sludge in the bottom of the mug and it leaves a horrid taste in the mouth. We threw it away and I've taken the other 3 jars to work.
We are now trying other brands to find a replacement. It is such a shame that you now put profits over quality.

I have been buying Kenco Smooth for years because I like a straightforward, smooth instant coffee. I recently discovered that the formulation has changed to include roast and ground coffee. I find the resulting sediment extremely unpleasant, leaving a gritty/scummy residue in the bottom of the cup. I appreciate that this is a deliberate change rather than a quality-control issue, but I wanted to let you know that it has lost a long-standing customer as a result.

As a purchaser of this product for at least 15 years I am
appalled that the "new" version is such very poor quality. It tastes horrible, does not properly dissolve and to reduce the weight of coffee per jar just adds insult to injury.
Reverse this change or lose a customer forever.

The coffee leaves a powder taste in your mouth stains the cups and if wanted ground coffee would buy ground

I’ve been enjoying Kenco Rich instant coffee for many years but what on earth have they done to it? I purchased my first jar of the new reduced size jar (not impressed with that!) and not only is the taste nasty, there’s a horrible rim of scum around the top of the mug, and a pile of sludge at the bottom where the powder hasn’t dissolved. It’s really unpleasant. They’ve ruined a good product and I will be switching to another brand with immediate effect.

Wow another product destroyed by those idiots in charge.
Literally drink 6+ cups every day but no more! Shame I bought 2 jars before realising the crap they’d put in the jar 🤢

From 5 * to 2*. You're only getting the 2* because it still has caffeine and an easy to dispose of bag. If I wanted brown sludge at the end of my cup I wouldn't be buying instant. I want to finish my at home coffee with a nice warm feeling in my freshly caffeinated tummy, not end on something I want to spit out. It's horrible, please stop messing about.

The new blend of decaffeinated coffee in the jar with the red lid is the worst I have tasted .
I will not be buying again.