Yorkshire Water has been downgraded to one star, due to them polluting the environment and not finishing projects on time. If I could I wouldn't even give them one star. Nicola Shaw has now resigned... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This isn't feedback for the company Yorkshire Water itself, but rather for the individual who came to read the meter today. He was very kind and took the time to explain everything in detail—how thin... Se mer
A bill increase of approx. 60% per month made us look into whether a couple of recent leaks might be responsible. Having had the leaks fixed, I called the billing team who quickly understood my proble... Se mer
Yorkshire Water are brilliant! Really great service by them. Explaining everything to get you the best deal. The Priority Service Register is really good if you’ve got health problems. I got my bill r... Se mer
Företagsinformation
Skrivet av företaget
We’re Yorkshire Water. The people trusted to take care of Yorkshire’s most valuable natural resource. On the surface, we manage and look after the region’s water, coast and countryside. But our work means much more than just providing essential services to over 5 million customers in the region. We’re an integral part of Yorkshire life and millions of people who live and work here rely upon us, every single day. Our vision is to create a thriving Yorkshire, which is right for customers and right for the environment. Over the next five years, from 2025-2030, we are investing £8.3 billion to improve performance and ensure we deliver for our customers and the environment. It is our largest ever environmental investment, which will provide benefits for decades to come and help Yorkshire’s economy by supporting up to 10,000 jobs. Our plan supports the changes we need to provide safe, clean, great tasting water; deliver value for money to our customers; build and operate efficient infrastructure; reduce pollution; improve river quality and reduce carbon emissions.
How can we help?
Skrivet av företaget
- Our Priority Register
- Do you, or someone you know, need a little extra help? We want to make sure everyone is happy and safe, and we have lots of ways to help make that happen - we just need you to sign up to them. It's quick and free -visit our website at yorkshirewater.com to join today.
- Moving home?
- We know moving home can be stressful. Our online forms are the quickest and easiest way to tell us when you're making a change. We’ll even accurately estimate your meter readings to save you the hassle. Head over to yorkshirewater.com, tell us the details, and we'll take care of everything else.
- Pay your bill
- Our payment options make it easy. Choose the one that's best for you, whether that's direct debit, secure card payment, over the phone or something else. Head over to our website to browse your options.
Kontaktuppgifter
Storbritannien
- www.yorkshirewater.com
Join our mailing list
4,5
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Yorkshire Water Informative
The lady on the phone was very charming, good explanation of Yorkshire water role and organised a date that fitting in with my working pattern.
28 september 2026
Omdöme utan inbjudan
The gentleman at customer service was…
The gentleman at customer service was fantastic and very knowledgeable. Made the process very easy.
28 september 2026
Omdöme utan inbjudan
Staff I spoke with was very calm and…
Staff I spoke with was very calm and clearly explained things to me despite my being angry about my bill. Shahid sorted my worries and gave me the opportunity to trust Yorkshire waters.
Their water supply is clean.
28 september 2026
Omdöme utan inbjudan
Excellent Customer service skills
Very kind and helpful call , experienced staff who understand and emotionally intelligent
28 september 2026
Omdöme utan inbjudan
They charge us all £75 for rain on your roof
They charge us all £75 a year for rain on your roof, check your bill for top water, they mix this water and claim it "needs treating" its a scam!!! It leaves my property un-mixed then somehow I have to pay for treatment of this CLEAN water, its a scam!
24 september 2026
Omdöme utan inbjudan
YW team are very helpful and their…
YW team are very helpful and their people on the other end of the phone are interested in their job too. Makes a big difference.
6 februari 2026
Always happy to help any enquirie :)
26 september 2026
Omdöme utan inbjudan
Had a query about my payment plan
Had a query about my payment plan . The advisor sorted everything out . Answered all my questions suggested ways to help me and could not have been more helpful. Extremely satisfied with the service.
25 september 2026
Omdöme utan inbjudan
Customer service member of staff was…very understanding and helpful
Customer service member of staff was Calm, patient, clear information and very understanding/ respectful 💕
25 september 2026
Omdöme utan inbjudan
The call centre staff are really…
The call centre staff are really understanding, people have issues of varying degrees but the staff seem to be able to pickup on the specific area of assistance you require.
25 september 2026
Omdöme utan inbjudan
Such very helpful and pleasant staff
24 september 2026
Omdöme utan inbjudan
A knowledgeable customer service member…
A knowledgeable customer service member of staff.
24 september 2026
Omdöme utan inbjudan
They customer service lady called Libby…
They customer service lady called Libby answered all my questions and she was very polite and friendly.
23 september 2026
Omdöme utan inbjudan
I had to ring Yorkshire Water today…
I had to ring Yorkshire Water today with a query regarding my bill.
The young lady for customer service was extremely helpful and explained everything very clearly. I usually hate having to ring any services but today the phone was answered promptly and I could understand clearly everything that was said to me. It was a pleasure for once.
23 september 2026
Omdöme utan inbjudan
Some staff are knowledgeable but some…
Some staff are knowledgeable but some are just useless . Only gave 3 stars in respect for the good polite and knowledgeable staff but for the rest and for the experience i had with them they deserve 0 stars as a company
5 februari 2026
Omdöme utan inbjudan
Clear and concise explanation off what…
Clear and concise explanation off what was happening and very helpfull and speedy relations between departments
22 september 2026
Omdöme utan inbjudan
Spoke to an advisor today
Spoke to an advisor today. Tyler was very supportive. Communication skills were fantastic. Advised me really well on how to save money, which is the main point. Really like this organisation and how they deal with queries and customer services.
22 september 2026
Omdöme utan inbjudan
Excellent Product Knowledge
Excellent Product Knowledge, & Customer Service.
22 september 2026
Omdöme utan inbjudan
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