Здравствуйте, я обратилась в эту компанию за помощью. Потому что я потеряла работу из за своего состояния здоровья. И мне сразу же там помогли и все понятно объяснили. Также мне предоставили переводчи... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
opperator was ok..but the company stinks..you can see how much water companys hold the public in contempt by walking down any waterway and observe condoms tampons and crap in low hanging tree branche... Se mer
Företaget har svarat
What an amazing service I received this morning from Kane Wiltshire .. after a stressful time with a problem with my bill , he talked me through the process of getting it sorted and keep me in the loo... Se mer
Företaget har svarat
Contacted United Utilities today about an ongoing problem trying to find a leak in my property. I was helped by Ellis who was so patient and took the time to listen to my concerns and gave me some ad... Se mer
Företaget har svarat
Företagsinformation
Om United Utilities
Skrivet av företaget
We’re United Utilities, keeping the taps flowing and toilets flushing for 7 million people across the Northwest.
Every day, we supply water to homes and businesses across the region and take away and clean wastewater before it is safely returned to the environment.
Behind the scenes, we manage thousands of miles of pipes and sewers and look after reservoirs and treatment works - but what really matters is making sure customers can rely on us to deliver a first-class service 24 hours a day.
Visit our website to stay up to date on the work we're doing in your area, easily manage your account online or get support with your services.
Kontaktuppgifter
Lingley Mere Business Park, WA5 3LP, Warrington, Storbritannien
- 0345 672 2888
- www.unitedutilities.com
4,5
Utmärkt
4 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The person ai spoke to listened to my…
The person ai spoke to listened to my query and suggested a solution
7 april 2026
Bereavement
United utilities Offer great customer service every time you deal with them
17 april 2026
" tell us more about your experience"…
" tell us more about your experience" is AN ORDER.
Why not put "Please" in front to be sure to get a helpful answer.
Philip Hellawell
PS. As it happens, aside from mannerly requests, the service I get is good.
20 april 2026
Jack was so helpful with the…
Jack was so helpful with the information he explained to me
21 april 2026
always friendly and helpfull.
always friendly and helpfull.
yhe prices for water is ridiculoas.
9 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
House Move
The switch from my old address to my new address went smoothly and in quick time. Customer service response was very good and the staff was helpful.
27 mars 2026
Svar från United Utilities
Hi Tuan, we appreciate you sharing your experience with us, and we're glad the transfer to your new address was quick and efficient. Let us know if you need anything else in the meantime. Have a good evening, Adam
My query has NOT been resolved and…
My query has NOT been resolved and despite several phone calls, I doubt it ever will
21 april 2026
Svar från United Utilities
Hi Roger, thank you for getting in touch and I'm sorry to hear your query still hasn't been resolved. I have checked our records, and passed your details onto our metering team for them to look into this further for you. Thanks, Adam
Very attentive customer care person who…
Very attentive customer care person who did what they said they would.
21 april 2026
Svar från United Utilities
Hello Nick, thank you for taking the time to share your recent experience with us and let us know if you need anything else in the meantime. Enjoy the rest of your day, Adam
Water should be free!
I haven’t had contact with them but the price of water takes it to a two.
The app is great for uploading your own reading.
21 april 2026
Svar från United Utilities
Hi Suzy, thank you for getting in touch and I'll make sure this is passed onto the team for you. Thanks, Adam
United utilities have a very…
United utilities have a very experienced team who were polite and resolved my questions with everything that I needed to my satisfaction
4 april 2026
Svar från United Utilities
Hi Joe, thank you for the five star review. Lovely to see our team experience allowed them to answer your questions and were polite. Take care, Alex
Quick response and effective service.
Quick response and effective service.
Great communication throughout.
27 mars 2026
Svar från United Utilities
Hi there, we appreciate your feedback. It’s great to know everything was handled efficiently and that you were kept well‑informed from start to finish. Beth
The lady I spoke with dealt with query…
The lady I spoke with dealt with query quickly and with compassion for my situation
1 april 2026
Svar från United Utilities
Hi Sandra, thank you for sharing this. We’re pleased to hear you received both efficient support and compassion during your call. Thanks again, Beth
The human being on the phone was very…
The human being on the phone was very helpful and friendly, she understood my circumstances and explained what i needed to do. Great service.
27 mars 2026
Svar från United Utilities
Hi Sharon, it is great to see the agent was understanding of your circumstances and explained the next steps. We really appreciate your feedback. Have a lovely day, Alex
Svar från United Utilities
Hi Martin, thank you for your review. We’re really glad to hear everything was dealt with professionally over the phone :) Beth
Svar från United Utilities
Hi Neil, that's great to hear so thank you :) Beth
Contact to switch email address dealt…
Contact to switch email address dealt with professionally and amicably. Excellent customer service 👏
2 april 2026
Svar från United Utilities
Hi Colin, thank you for sharing this. We’re glad the email address update was handled so professionally and that you received such great service. Beth
Svar från United Utilities
Thank you for taking the time to share your review with us Tony and we appreciate it. Take care, Adam
Michelle in the metering department went above and beyond to provide me good service
Michelle in the metering department was extremely helpful and proactive in finding me a suitable appointment for the engineer to survey the property before installing my smart meter.
The engineer that visited my property was also extremely helpful and completed the smart meter installation very quickly.
9 april 2026
Svar från United Utilities
Hi there, we’re glad to hear Michelle was able to find a suitable appointment for you and that the engineer was just as helpful during the visit. Thank you for taking the time to leave such positive feedback! Beth
All good and helpful
10 april 2026
Svar från United Utilities
Hi Nigel, thanks for the 5 stars, we really appreciate your feedback. Alex
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.