WPA Omdömen 

6 019
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I... Se mer

Betygsatt 5 av 5 stjärnor

A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always bee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The best health insurance company. We have a GE policy and honestly they are superb. I have had so many issues since a recent accident nothing is a problem staff are always so helpful and everything i... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent quick and efficient help. I am having ongoing cancer treatment and have just been moved from another insurer to WPA. They dealt with the transition seamlessly and clearly explained all their... Se mer

Företaget har svarat

Företagsinformation

  1. Sjukvårdsförsäkringsbolag
  2. också i
  3. Försäkringsbolag
  4. Tandvårdsförsäkring

Om WPA

Skrivet av företaget

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Kontaktuppgifter

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannien

  • www.wpa.org.uk

4,8

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(6 019)

1 457 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Sophie was super helpful

Sophie was super helpful, fast, explained all i needed to know in just a few minutes. Much better than previous provider axa to deal with.

30 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Carrie, and thanks for your kind review. We'd be delighted to pass your kind words on to Sophie for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Lisa was super helpful and made the…

Lisa was super helpful and made the process very easy

30 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Jason, and thanks for your review. We're really glad to hear that you have had such a good experience and that Lisa was so helpful. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Great service

Tom is such a great guy and explains everything clearly and in terms you can understand . Would highly recommend

3 augusti 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Andrew, and thanks for your review. We're delighted to hear that you had such a positive experience with Tom! All the best, WPA

Betygsatt 5 av 5 stjärnor

Jon Goss was excellent

21 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon, and many thanks for your 5-star review! We'll be sure to pass this on to Jon for you. All the best, WPA

Betygsatt 5 av 5 stjärnor

Courteous

Customer advisor very professional and polite, she listened to me and proceeded with all the information I needed to know. Good experience.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Marian, and thanks very much for your review. We're really glad to hear that you have had such a good experience with us! Best wishes, WPA

Betygsatt 5 av 5 stjärnor

I find WPA very easy to use via the app…

I find WPA very easy to use via the app and what’s app for queries. They also pay quickly so all in all, a great company for private health.

21 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning John, and thanks for your review. We're really happy to hear that you're having such a positive experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

WPA offers quick response

As always a quick response received today from Jake at WPA, with prompt approval of a procedure I'm having.
I have always found it easy when phoning WPA.

29 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Gill, and thanks for your review. We're really glad to hear that you have had such a good experience with us. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Excellent provided by WPA

The service provided by WPA is excellent. Every operator is very kind, understanding and thoroughly professional. I have been delighted by the quality of service I have received.

29 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon James, and thanks for your feedback. We're thrilled to hear that you have had such a good experience with us! All the best, WPA

Betygsatt 5 av 5 stjärnor

Top class call handler

I have just finished a conversation on the phone with a call handler from WPA who answered my questions very clearly coupled with a supportive manner.

29 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Trevor. We're really happy to hear that you had such a good experience; thanks for taking the time today to let us know. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Bel was very helpful with my enquiry…

Bel was very helpful with my enquiry today

29 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon, and many thanks for your feedback. We'll be sure to pass your kind words on to Bel for you! Kind regards, WPA

Betygsatt 5 av 5 stjärnor

Reached out for help with a query on my…

Reached out for help with a query on my policy using WhatsApp and received a speedy response from someone called Bel. Very pleased with the customer service

29 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Lisa, and thanks for your review. We're really glad to hear that you had such a good experience, and we'd be delighted to pass your kind words on to Bel for you. All the best, WPA

Betygsatt 5 av 5 stjärnor

Received excellent advice from Ruth and…

Received excellent advice from Ruth and helped me complete my application.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Andy, and thanks for your review. We'd be delighted to pass your kind words on to Ruth for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, helped me breeze through the initial contact process and book an appointment with a consultant.

Real peace of mind, thank you.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Mike, and many thanks for your kind review. We're really glad to hear that you have had a smooth claiming experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

WPA and staff wellbeing

Our firm has been with WPA (Cashplan) for nearly 10 years, and throughout that time it has become a valued part of our employee wellbeing offering. The cover and support available provide reassurance to both the business and our staff, and the feedback from employees has been consistently positive.

A particular strength has been the support we receive from our representatives at Coralline Health. They are always approachable, responsive, and happy to answer any questions, no matter how small. Having a knowledgeable and reliable point of contact makes a real difference and ensures that we can make the most of the benefits available to our team.

We have found WPA to be a positive investment in staff wellbeing, helping us demonstrate our commitment to supporting our employees' health and wellbeing. We would happily recommend both WPA and the excellent support provided by Coralline Health.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Lindsey. We are delighted to hear that you have had such a positive experience with us over the years - thank you for taking the time today to let us know! All the best, WPA

Betygsatt 5 av 5 stjärnor

Lovely to speak directly to a human and…

Lovely to speak directly to a human and not have to go through so many options.
Nazita,who I spoke to was very knowledgeable and caring.
A lovely member of staff you have.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon, and thanks very much for your kind feedback! We'll be sure to pass this on for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

5 out of 5

We have been very pleased with the support and service provided by WPA Somerset Healthcare. Throughout our renewal discussions, Alastair and Emma have been proactive, approachable, and genuinely focused on helping us achieve the best value for both our company and employees.

They took the time to listen to our thoughts and concerns, answered our questions clearly, and provided helpful guidance throughout the process. We particularly appreciated their proactive suggestions for reducing our premium while maintaining a strong level of cover.

As an added benefit, they kindly offered to present the healthcare scheme and its benefits to our employees, helping to ensure staff fully understand and make the most of the cover available to them.

We feel the scheme offers excellent value for our business and our team, and we would not hesitate to recommend WPA Somerset Healthcare to other employers looking for a supportive and customer-focused healthcare provider.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon, and thanks very much for your kind feedback. We are really happy to hear that your onboarding experience has been so smooth and so thorough. We will pass your kind words on to Alastair and Emma for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Sophie was amazing made the process so…

Sophie was amazing made the process so easy and straight forward and helped with everything i needed to get done

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Nigel, and thanks for your kind review. We'll be sure to pass this on to Sophie for you! Best wishes, WPA

Betygsatt 5 av 5 stjärnor

The new WhatsApp contact method is so…

The new WhatsApp contact method is so efficient and helpful. I spoke to Mia today who effectively resolved my query and pointed me in the right direction. Really appreciate the genuinely helpful support.

28 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Hannah, and many thanks for your review. We're really glad to hear that you have had such a good experience on WhatsApp, and that Mia was so helpful. All the best, WPA

Betygsatt 5 av 5 stjärnor

Ruth dealt with my enquiry with the…

Ruth dealt with my enquiry with the greatest of understanding and efficiency it was absolutely incredible how fast it was all arranged. Thank you

17 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Annette, and thanks very much for your review. We'll be sure to pass your kind words on to Ruth for you! Best wishes, WPA

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