WPA Omdömen 

6 019
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I... Se mer

Betygsatt 5 av 5 stjärnor

A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always bee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The best health insurance company. We have a GE policy and honestly they are superb. I have had so many issues since a recent accident nothing is a problem staff are always so helpful and everything i... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent quick and efficient help. I am having ongoing cancer treatment and have just been moved from another insurer to WPA. They dealt with the transition seamlessly and clearly explained all their... Se mer

Företaget har svarat

Företagsinformation

  1. Sjukvårdsförsäkringsbolag
  2. också i
  3. Försäkringsbolag
  4. Tandvårdsförsäkring

Om WPA

Skrivet av företaget

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Kontaktuppgifter

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannien

  • www.wpa.org.uk

4,8

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(6 019)

1 457 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Real people doing an amazing job in…

Real people doing an amazing job in difficult parts of people’s lives. Well done WPA

5 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Matthew, and thanks for your feedback. This is lovely to hear, and thanks for taking the time to send this in. All the best, WPA

Betygsatt 5 av 5 stjärnor

Really helpful phonecall with Emily

Really helpful phonecall with Emily, who helped figure out the best approach to my claim with my needs in mind. Thank you Emily

5 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Alyssa, and thanks for your review. We're really glad to hear that you had such a good experience, and that Emily was so helpful. All the best, WPA

Betygsatt 5 av 5 stjärnor

Ruth was extremely helpful

Ruth was extremely helpful, professional, and made the referral process straightforward.

2 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning, and thanks for your review. We're really happy to hear that you had such a positive experience and that Ruth was so helpful. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

The best PMI by miles

WPA really is the best private medical insurance by a mile. You always speak to a real person who considers each claim individually and independently.
Unlike many other PMI companies they don’t quibble over paying claims and payment is made very quickly. I would highly recommend WPA to anyone looking to take up PMI.

2 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Gerry, and thanks for letting me know. We are really glad to hear that you have had such a good experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

Katie really excelled expectations by…

Katie really excelled expectations by going to extensive trouble to help me with the difficult decision as to whether we should drop insurance altogether or alter to a different policy. She was always so helpful and sympathetic to our difficulties with the result that we remained with the existing policy! Thank you Katie - you are a compliment to WPA.

1 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Gavin, and thanks for your review. We're really happy to hear that you've chosen to renew and that Katie was so helpful - thanks for letting us know! Best wishes, WPA

Betygsatt 5 av 5 stjärnor

I have been with WPA since September…

I have been with WPA since September 1987. I have always found them friendly, helpful and very efficient. You can actually talk to a fellow human being as opposed to AI generated voice.

1 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Paul, and thanks for your review. We're really glad to hear that you have had such a consistently positive experience with us over the years. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Simon Roberts ⭐️⭐️⭐️⭐️⭐️

Simon Roberts has been absolutely Amazing. No problem or question is two big or two small. He is always on the other end of the phone and has really made the whole process from signing up to general enquiries absolutely seemless! Incredible service!

1 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Michael, and thanks for your review. We're really glad to hear that Simon was so helpful. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Really pleased with the service from…

Really pleased with the service from WPA. The whole process of arranging our private health care insurance was straightforward and professional.

A special mention to Simon Roberts, who was extremely helpful, knowledgeable and easy to deal with. He took the time to explain everything clearly and made the whole process simple from start to finish.

I would definitely recommend WPA, and especially Simon, to anyone looking for private health care insurance.

1 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Dan, and many thanks for your review. We're really glad to hear that you have had such a good experience and that Simon was so helpful. All the best, WPA

Betygsatt 5 av 5 stjärnor

WPA Service is fantastic…

Simon Roberts helped me choose the correct cover, when I hurt my back support and help was immediate, no hassle at all. Great service.
I recommend WPA to everyone, and having a advisor you know and speak to is very reassuring.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Steve, and thanks for your kind review. We're really glad to hear that you had such a good experience. All the best, WPA

Betygsatt 5 av 5 stjärnor

Great service and peace of mind

In the last month I have used the dental, optician and investigatory benfits of this plan.

Tooth fixed, glasses on prescription and currenlty under a consultant for a knee issue that will probaly result in surgery.

Claims for the first 2 paid in quick time. When I called up re the latter the adviser was really helpful, sending a link to choose consultant of my choice. That claim will be paid directly, so I can focus on getting my knee sorted.

First time me and my wife have taken out health insurance and can safely say, I now wouldn't be without it.

Great job guys!

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good afternoon Ryan, and thanks for your review. We're delighted to hear that you have had such a positive experience with us. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Incredible service enrolled by Simon

I have been on WPA for my personal family and I’m about to open policies for all my staff.

I have been on for a couple of months now and Simon has been great. He enrolled us but has always been on the end of the phone for any advice needed extremely helpful!

We had to use the service for the first time recently when my toddler broke out in a rash. Was seen too/advised in rapid timing and it was completely hassle free!!!

Would absolutely recommend!

1 oktober 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning, and thanks for your review. We're really glad to hear that you have had such a positive experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

I was diagnosed with a very aggressive…

I was diagnosed with a very aggressive cancer and used WPA so I could access private treatment.
WPA authorised all work including paying for targeted drugs that were requested by The Christie in Manchester. The requested drugs were authorised within 12 hours of being requested.
Every dealing I have had with WPA has been pleasant and professional.
I purchase my policy through an adviser Corinne Christou and I find her very good to deal with, professional,polite and helpful.
Well done to Corinne and all at WPA.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Mark, and thanks for your review. We'd be delighted to pass your kind words to Corinne, and we wish you all the best with your treatment. Kind regards, WPA

Betygsatt 5 av 5 stjärnor

Excellent Support via WhatsApp from Philippa

I've been using WPA through work for some years, but today I had a query as to how to register a particular type of claim. I reached out via support and opted to discuss over WhatsApp chat. Philippa was incredibly helpful and I didn't have to wait long for a response. My questions got answered and I am incredibly grateful, so thank you again.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Phil, and thanks for your review. We'd be delighted to pass your kind words on to Philippa for you! Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Great service, and easy to claim

I recently made a claim for new glasses, the claim was really easy to do, and was processed within a couple of days. Great service all round.

28 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Brett, and thanks for your review. We're delighted to hear that you have had a smooth claiming experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

Sarah was very helpful and patient…

Sarah was very helpful and patient during our conversation about our policy renewal.
She explained the reasons for the increase and suggested constructive ways to reduce our premiums.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Janice, and thanks for your review. We're really glad to hear that you had such a positive conversation about your renewal with Sarah. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Phillipa resolved my issue really…

Phillipa resolved my issue really quickly, answered all of my questions and provided me with the information. I needed. This is the kind of customer service that all companies should have.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Nush, and thanks for your review. We'd be delighted to pass your kind words on to Philippa for you. Kind regards, WPA

Betygsatt 5 av 5 stjärnor

Very prompt response

I was waiting for feedback on a referral. I chatted with Ellie on the WhatsApp app, she sorted it out promptly. Really appreciate the turnaround and the relief.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Fola, and thanks for your review. We'd be delighted to pass your kind words on to Ellie for you. All the best, WPA

Betygsatt 5 av 5 stjärnor

WPA took over as my Company's selected…

WPA took over as my Company's selected Medical cover providers in 2003 from another, previously, long term provider. At the time of the transfer, I was already receiving treatment, so I was a bit concerned that this might have caused issues. Howev, WPA's service from 'Day 1' has been excellent. All contact with WPA's representatives are handled quickly and professionally. WPA are a pleasure to deal with and I would strongly recommend them.

30 september 2026
Omdöme utan inbjudan
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Svar från WPA

Good morning Brian, and thanks for your review. We're really glad to hear that you have had such a good experience with us over the years. Best wishes, WPA

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