WPA Omdömen 

6 019
•
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been using WPA for my chiropractic care and I couldn't be happier with the service. Submitting a claim is incredibly quick and user-friendly, and the turnaround time is impressive—every claim I... Se mer

Betygsatt 5 av 5 stjärnor

A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always bee... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The best health insurance company. We have a GE policy and honestly they are superb. I have had so many issues since a recent accident nothing is a problem staff are always so helpful and everything i... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent quick and efficient help. I am having ongoing cancer treatment and have just been moved from another insurer to WPA. They dealt with the transition seamlessly and clearly explained all their... Se mer

Företaget har svarat

Företagsinformation

  1. Sjukvårdsförsäkringsbolag
  2. också i
  3. Försäkringsbolag
  4. Tandvårdsförsäkring

Om WPA

Skrivet av företaget

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Kontaktuppgifter

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Storbritannien

  • www.wpa.org.uk

4,8

Utmärkt

TrustScore 5 av 5

6 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(6 019)

1 457 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Spoke to becky about my half knee…

Spoke to becky about my half knee replacement, what a lovely telephone manner, so pleasent and told me everything I needed to know, thankyou

6 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Paul, and thanks for your feedback. We'd be delighted to pass your review on to Becky for you! Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Contacted WPA about some additional…

Contacted WPA about some additional chiropractor sessions which were dealt with extremely quickly and precise.

Libby was the member of staff who dealt with my request and was very professional from start to finish.

6 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Colin, and thanks for your review. We're really glad to hear that you have had such a good experience and that Libby was so helpful. All the best, WPA

Betygsatt 5 av 5 stjärnor

WPA insurance

Matt has been very patient on more that one occasion and helped guide me through various options available at renewal . He promptly sent me information I requested .

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning JT, and thanks for your review. We're really glad to hear that you have had such a good experience. All the best, WPA

Betygsatt 5 av 5 stjärnor

Becky who i spoke to was extremely…

Becky who i spoke to was extremely helpful with advice that i needed. ☺️

6 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Gary, and thanks for your kind review. We'd be delighted to pass your kind words on to Becky for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

A Thank You to the WPA Health Insurance…

A Thank You to the WPA Health Insurance Team
I would like to express my sincere gratitude to the entire WPA Health Insurance team for the excellent service, professionalism and support throughout the whole process.
I have been extremely happy with the communication and service provided. Everything has run smoothly, communication has always been reliable, and I have never experienced any problems or unnecessary delays.
I truly appreciate the whole team's professionalism, willingness to help and the peace of mind they have given me throughout this process.
Once again, thank you to the entire WPA team for the excellent service and support. It is genuinely appreciated.

6 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Irina, and thanks for your feedback. We are really glad to hear that you have consistently enjoyed a positive experience with us. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service & pay out for claims so fast. App excellent for doing this, simple process which makes life so much easier.

15 september 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Jean, and thanks for your review. We're really glad to hear that you have enjoyed a smooth claiming experience with us. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Great customer support

Toni was excellent in guiding step by step and gave me a call for clarification plus sent all details to have them at hand via sms. Proactive and customer mindset

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Alexandra, and thanks for your kind review. We'd be delighted to pass your kind words on to Toni for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Great telephone customer service

Beth was really friendly, really helpful and very efficient. Sorted my query out within minutes and made me feel very reassured.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Natalie, and thanks for your review. We'd be delighted to pass your kind words on to Beth for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

WPA Staff

Becky was very friendly and helpful in looking into my enquiry about physio sessions for my son. Customer service is brilliant and staff are all willing to advise where needed.
Very thankful to have good PMI.

6 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Barry, and thanks for your review. We'd be delighted to pass your kind words on to Becky for you. All the best, WPA

Betygsatt 5 av 5 stjärnor

Ruth is a credit to WPA

Ruth is a credit to WPA - managed my enquiry quickly and efficiently and explained everything carefully.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning David, and thanks for your 5-star review! We will pass your feedback on to Ruth for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Ruth was professional

Ruth was professional, friendly and kind. Thank you.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Kate, and thanks for your feedback - we'll pass your kind words on to Ruth for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Ruth was super friendly & helpful with…

Ruth was super friendly & helpful with my claim today & sorted what I need to progress matters successfully .

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Karen, and thanks for your review. We'll pass your kind words on to Ruth for you. Kind regards, WPA

Betygsatt 5 av 5 stjärnor

A very positive experience

A very positive experience dealing with a great customer services adviser (Mars B). They went above and beyond to deal with quite a complicated query for an unusual medical issue. They took time to listen, kept me updated and resolved things above my expectations. Credit where it is due this was brilliant service.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning, and many thanks for your review. We'd be delighted to pass your kind words on to Mars for you. All the best, WPA

Betygsatt 5 av 5 stjärnor

Excellent

Excellent, very helpful and polite

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Christina, and thanks very much for your 5-star review! All the best, WPA

Betygsatt 5 av 5 stjärnor

Becky was very helpful.

Becky was very knowledgeable and efficient and friendly on the phone. She quickly dealt with my query and gave me answers to all the questions I had asked her.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Michelle, and thanks for your review. We're glad to hear you had such a good experience with us. All the best, WPA

Betygsatt 5 av 5 stjärnor

Really swift and friendly

Really swift and friendly. I cant fault them at all. Thank you for you great service Emily.

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good morning Mike, and thanks for your review. We'd be delighted to pass your kind words on to Emily for you. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

Excellent support and communication

The consultant was just marvellous and put me at my ease. Great and efficient service from WPA, prompt communication and extremely helpful when I called with questions.

1 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Julie, and thanks for your review. We're really glad to hear that you had such a good experience with us. Best wishes, WPA

Betygsatt 5 av 5 stjärnor

No hassle experience with WPA once…

No hassle experience with WPA once again.
Jolanta was amazing today. Not only she organized a very quick review of the claim to make sure I get the treatment as soon as possible but she also called back afterwards to make sure I knew that it was authorized, explained the details and wished me to get well soon.
This sort of customer service makes such a big difference when a client is ill and worried. I felt that I matter and that someone cares to addition of doing their job professionally.
Thank you! You made my day x

5 oktober 2026
Omdöme utan inbjudan
Logotyp för WPA

Svar från WPA

Good afternoon Lilija, and thanks for your kind review. We're really glad to hear that Jolanta provided you with such a good experience from start to finish! Best wishes, WPA

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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