Wessex Internet Omdömen 

1 751
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wessex Internet have been really impressive. Their customer service has been excellent and responsive. I'd been worrying about how the cable would get to the house without making a mess of our cobbles... Se mer

Betygsatt 5 av 5 stjärnor

Huge thank you to garden Team 2! Kerian, Tom, Dan & team leader Joe were brilliant. Joe sorted out a really difficult installation that couldn’t follow the original survey plan. Really lovely team o... Se mer

Betygsatt 5 av 5 stjärnor

Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Experienced a not working booster hub. 1st call had not resolved the problem, fair enough. Phoned back a few days later as not an 'urgent' and Katt carried out the 'repair'. A few days later everythin... Se mer

Företaget har svarat

Företagsinformation

  1. Internetleverantör

Skrivet av företaget

From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 84 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 751)

887 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Polite and knowledgeable support from Oliver.

Oliver was very professional and helpful.
He solved my problem immediately.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Famie, we're so happy to hear Oliver's expertise and problem solving appreciated! We will pass on your kind words to Oliver and his team, thank you.

Betygsatt 5 av 5 stjärnor

Garden team 3 were fabulous

Garden team 3 were fabulous. Efficient and quick. They were friendly and explained everything clearly. The garden didn’t even know they had been there, excellent service!

4 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Lizzie, we're very happy to hear you garden didn't even notice that Garden Team 3 had been to visit! Thank you for the excellent review, we will be sure to pass it on.

Betygsatt 5 av 5 stjärnor

Harry, Freddy and Poppy Installing Wessex Internet Full Fibre.

Harry and Freddy did the outside work and Poppy did the inside installation of the Wessex Internet appliances. They were very efficient and friendly, They were very knowledgable of the system they were installing and very patient in explaining it all to us.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Mr and Mrs White, we're so pleased to hear your connection has been completed with efficiency and expertise. We will pass on your review to Harry, Freddy and Poppy, thank you for taking the time to give your feedback.

Betygsatt 5 av 5 stjärnor

Harry & Freddy

Harry & Freddy: quick, efficient and polite. What a credit to your company.

4 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Les, what a lovely review, thank you. We will pass on your kind words to Harry and Freddy, we are very lucky to have them!

Betygsatt 5 av 5 stjärnor

Great set up by Garden Team 3 and…

Great set up by Garden Team 3 and PaloPalo.
A whole day of a challenging Project of fibre installation which they did with professional ism and patience.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Nick, we're so pleased your challenging install was completed efficiently by the team. Thank you for taking the time to leave the team a review, we will pass it on.

Betygsatt 5 av 5 stjärnor

Fault resolution

When there ia a problem
1. The help line is quickly answered
2. By a real person who is cheerful, courteous and knowledgable.
3. The fault is quickly dealt with.
4. There are very rarely any problems with this internet service.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hello, we're so pleased to hear our personal approach to customer service is a breath of fresh air, we will always have real humans on hand if you need us! Thanks for great review.

Betygsatt 5 av 5 stjärnor

Sustained help in a tricky switch over

I am most impressed with the call helpers diligence in helping me sort out a rather tense switch over from EE (which seem to be the only provider creating hoops to jump through).
My handler, Stephanie, kept me informed, went the further mile by giving me curtesy calls as to progress and cheerfully and efficiently brought the matter to a satisfactory resolve. Further she helped sort out booster WiFi signal and ensured everything was satisfactory for me.
The attention and positive detailed help I was given makes me feel confident Wessex Internet will be there for me. Thank you Team.

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hello, we're so pleased to hear our personal approach to customer service and eye for detail ensured you had a smooth switch over. We will pass on your thanks to Stephanie too, thank you for taking the time to write us a review.

Betygsatt 4 av 5 stjärnor

Excellent installation and performance…

Excellent installation and performance now installed and in use. Only downside I had a friend's code which I had mentioned to the person who was dealing with my application but he didn't tell me I had to activate the code before I signed my application so missed out on 3 months free usage.

27 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thanks Garden Team3 for getting the job done

Thanks Garden Team3 for getting the job completed so as not to delay the activation.. Managed to locate the buried coil, dig it up and plough to the cabinet…
Top work..!

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Nick, thank you for the great review, we will pass this on to Garden Team 3 who will be very happy to hear their hard work and dedication appreciated, thank you!

Betygsatt 5 av 5 stjärnor

Had a problem with incoming calls

Had a problem with incoming calls which was quickly resolved by Will. He explained clearly what I had to do at our end of the line and assured me I would not turn off our internet connection whilst my daughter was working on line.
Call back to make sure everything was ok was prompt.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Nigel, we're pleased to hear Will was able to help with and efficient and prompt solution. Thank you for the review, we will pass this on to Will.

Betygsatt 5 av 5 stjärnor

Appreciation for Garden Team 3

Appreciation for Garden Team 3 for thoughtful and efficient cable installation, all left tidy at the end of the job.

25 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Jon, we're glad to hear your garden install was tidy and efficient, Garden Team 3 will be pleased to hear their considerate approach appreciated. Thank you for the review.

Betygsatt 5 av 5 stjärnor

Best garden team

The team were superb. We could not believe how quickly and neatly the job was done. Best team in the business.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Tony, Wow what a great review, thank you! We will be sure to pass it on the team, they'll be happy to hear they exceeded your expectations!

Betygsatt 5 av 5 stjärnor

Great service

Great service, friendly install team, would highly recommend.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Paul, thanks for the recommendation! We're so pleased to hear your install went well and your enjoying our service.

Betygsatt 5 av 5 stjärnor

Harry & Freddie professional

Harry & Freddie professional, helpful & pleasant.

1 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hello, thank you for the lovely review, we will pass on your kind words to Harry and Freddie.

Betygsatt 5 av 5 stjärnor

Excellent Customer Experience

It was so refreshing that when we had a connection problem (it was actually our fault for wrongly plugging it in initially!) that Will talked me through it till we found the problem last Friday but then called me first thing today - Monday - to check everything was still working ok - he was brilliant & the service second to none

1 juni 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Steve, what a lovely review, thank you! We love to hear our personal approach to customer service is appreciated and will pass on your kind words to Will.

Betygsatt 5 av 5 stjärnor

Installation and setup of fibre…

Installation and setup of fibre internet = no problems. Couldn't be more helpful and accommodated issues without complaint. Would recommend.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi James, we're so happy to hear your installation went smoothly, we will pass your review on to the teams involved as they'll be pleased to hear their hard work and dedication appreciated!

Betygsatt 5 av 5 stjärnor

Stephanie was very helpful in…

Stephanie was very helpful in connecting my new Nokia booster.

30 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Chris, thanks for the review, we will pass it on to Stephanie she will be happy to hear how helpful she was!

Betygsatt 5 av 5 stjärnor

Great team - Garden team 3

Arrived on time. Great team followed our instructions as to cable laying. Very neat job

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Michele, we're really pleased your garden install went well and thank you for leaving a great review, we will pass it on to GD 3!

Betygsatt 5 av 5 stjärnor

Palo Palo came to install my broadband

Palo Palo came to install my broadband, he did a great job and was very respectful of my home and plants.
I appreciated him explaining everything he was doing and answered all my questions, happy customer many thanks.

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi there – we're delighted to hear that you were so happy with Palopalo and the installation he carried out for you. We'll pass on your praise to him and we hope you're enjoying your new broadband connection. Thanks for taking the time to tell us about your experience.

Betygsatt 5 av 5 stjärnor

Thanks to Garden Team 3 for a friendly

Thanks to Garden Team 3 for a friendly, efficient and tidy work.
Thank you

29 maj 2026
Omdöme utan inbjudan
Logotyp för Wessex Internet

Svar från Wessex Internet

Hi Christophe – thanks for the fantastic review! We're so pleased that you were happy with Garden Team 3's work and we'll make sure we pass your kind words on to them.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer