Wessex Internet have been really impressive. Their customer service has been excellent and responsive. I'd been worrying about how the cable would get to the house without making a mess of our cobbles... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Huge thank you to garden Team 2! Kerian, Tom, Dan & team leader Joe were brilliant. Joe sorted out a really difficult installation that couldn’t follow the original survey plan. Really lovely team o... Se mer
Garden Team 5. Three lovely blokes turned up to do the outside/garden installation. Proper problem solvers who worked out how to do the work without spending a day digging a trench through concret... Se mer
Företaget har svarat
Experienced a not working booster hub. 1st call had not resolved the problem, fair enough. Phoned back a few days later as not an 'urgent' and Katt carried out the 'repair'. A few days later everythin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
From Cranborne Chase to the Dorset coastline, and out to rural South Somerset, we're proud to offer our customers broadband the way it should be - fast, reliable and affordable.
Kontaktuppgifter
Ranston, DT11 8PU, Blandford Forum, Storbritannien
- 0333 240 7997
- info@wessexinternet.com
- www.wessexinternet.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Polite and knowledgeable support from Oliver.
Oliver was very professional and helpful.
He solved my problem immediately.

Svar från Wessex Internet
Garden team 3 were fabulous
Garden team 3 were fabulous. Efficient and quick. They were friendly and explained everything clearly. The garden didn’t even know they had been there, excellent service!

Svar från Wessex Internet
Harry, Freddy and Poppy Installing Wessex Internet Full Fibre.
Harry and Freddy did the outside work and Poppy did the inside installation of the Wessex Internet appliances. They were very efficient and friendly, They were very knowledgable of the system they were installing and very patient in explaining it all to us.

Svar från Wessex Internet
Harry & Freddy
Harry & Freddy: quick, efficient and polite. What a credit to your company.

Svar från Wessex Internet
Great set up by Garden Team 3 and…
Great set up by Garden Team 3 and PaloPalo.
A whole day of a challenging Project of fibre installation which they did with professional ism and patience.

Svar från Wessex Internet
Fault resolution
When there ia a problem
1. The help line is quickly answered
2. By a real person who is cheerful, courteous and knowledgable.
3. The fault is quickly dealt with.
4. There are very rarely any problems with this internet service.

Svar från Wessex Internet
Sustained help in a tricky switch over
I am most impressed with the call helpers diligence in helping me sort out a rather tense switch over from EE (which seem to be the only provider creating hoops to jump through).
My handler, Stephanie, kept me informed, went the further mile by giving me curtesy calls as to progress and cheerfully and efficiently brought the matter to a satisfactory resolve. Further she helped sort out booster WiFi signal and ensured everything was satisfactory for me.
The attention and positive detailed help I was given makes me feel confident Wessex Internet will be there for me. Thank you Team.

Svar från Wessex Internet
Excellent installation and performance…
Excellent installation and performance now installed and in use. Only downside I had a friend's code which I had mentioned to the person who was dealing with my application but he didn't tell me I had to activate the code before I signed my application so missed out on 3 months free usage.
Thanks Garden Team3 for getting the job done
Thanks Garden Team3 for getting the job completed so as not to delay the activation.. Managed to locate the buried coil, dig it up and plough to the cabinet…
Top work..!

Svar från Wessex Internet
Had a problem with incoming calls
Had a problem with incoming calls which was quickly resolved by Will. He explained clearly what I had to do at our end of the line and assured me I would not turn off our internet connection whilst my daughter was working on line.
Call back to make sure everything was ok was prompt.

Svar från Wessex Internet
Appreciation for Garden Team 3
Appreciation for Garden Team 3 for thoughtful and efficient cable installation, all left tidy at the end of the job.

Svar från Wessex Internet
Best garden team
The team were superb. We could not believe how quickly and neatly the job was done. Best team in the business.

Svar från Wessex Internet
Great service
Great service, friendly install team, would highly recommend.

Svar från Wessex Internet
Harry & Freddie professional
Harry & Freddie professional, helpful & pleasant.

Svar från Wessex Internet
Excellent Customer Experience
It was so refreshing that when we had a connection problem (it was actually our fault for wrongly plugging it in initially!) that Will talked me through it till we found the problem last Friday but then called me first thing today - Monday - to check everything was still working ok - he was brilliant & the service second to none

Svar från Wessex Internet
Installation and setup of fibre…
Installation and setup of fibre internet = no problems. Couldn't be more helpful and accommodated issues without complaint. Would recommend.

Svar från Wessex Internet
Stephanie was very helpful in…
Stephanie was very helpful in connecting my new Nokia booster.

Svar från Wessex Internet
Great team - Garden team 3
Arrived on time. Great team followed our instructions as to cable laying. Very neat job

Svar från Wessex Internet
Palo Palo came to install my broadband
Palo Palo came to install my broadband, he did a great job and was very respectful of my home and plants.
I appreciated him explaining everything he was doing and answered all my questions, happy customer many thanks.

Svar från Wessex Internet
Thanks to Garden Team 3 for a friendly
Thanks to Garden Team 3 for a friendly, efficient and tidy work.
Thank you

Svar från Wessex Internet
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







