Spotify Omdömen 

I have been notified by Spotify Limited that it’s is increasing its PREMIUM SERVICE by 7.7% in November 25.
That’s an incredible rise and at such short notice.
I contacted them by Chat-Line. When my questions started to get more in depth and me waiting considerable lengths of time between chats ( She could not keep up) when I mentioned the length of time it was taking, she accused me of being rude giving a bad “tone” to the chat and ended the chat without any further comment from me.
Atrocious behaviour by Spotify I was not rude just asking simple but to the point questions.
I must seek out a better platform to play my beloved music

Word company worst service, they take your mining the name of free trial.

Na abonnement nog extra maand aangerekend. Klantendienst draait rond de pot.Dus geld kwijt,nooit meer deze .Heb nu Tidal, maar heb maandelijkse betaling niet meer met Paypal koppeling met Visa.Wel met Googlepay zonder koppeling Visa.Les geleerd!!!!

like £20/month so I could perhaps buy individual albums direct from a band and have these for life instead of access to most of them for a month... so after 5 years if I quit, then what... streammming is trashhh

Absolute abomination and who on earth is this so called editor who suggests picks? Is this a 5 year old let loose? Tracks are horrible versions with originals missing and half the albums that are outstanding are not even on there. Audiobooks a d podcasts are a farce and just try to find something you want and their algorithm will decide otherwise for you. Corporate greedy little people who are the worst kind....music is precious but these clowns have bastardised it.

Beware the free trial
I took out the offer of three months trial membership, I was notified that the trial was ending and decided that I didn’t use it enough for the £12 per month fee.
I followed the process on the website and cancelled my membership, I noticed a week later that a further payment had been taken and my membership was still in place, since then I have been given the run around by Spotify ‘support’ who use a tactic of signing every email with a different name and asking for the same information over and over again.
I have given up trying to resolve the matter which is clearly the result they intended and cancelled my membership again. I strongly advise anyone taking out the free trial membership to keep every email as you will need them, also cancel your payment with whichever source you use to make it. I will never deal with these people again.
Spotify will probably reply to this review saying how sorry they are with this situation and asking me to contact Spotify support, yes, well, I have wasted enough time doing that already.

scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers scammers

Deleted my google account and no longer had access to the Spotify account, they are still taking money from me even though I can’t log in and cancel. These people are scammers, I’ve contacted my bank because you are fraudsters

Trial period is a scam! Legally they need to provide 14 days cooling off period to consumers for digital subscription. However they give you trial period longer than that so that you get busy with your life and forget to cancel and they make easy money off you. Once payment is taken forget about it, customer service is shocking, its pure TAPE RECORDER. I was charged for being 5 hours late to cancel my subscription as I was travelling and their reminders are useless as they send you 2 weeks before due date. Chose wisely, wouldn't recommend them at all, now i know why APPLE MUSIC is becoming popular choice for all. @Spotify if you want to improve then understand your consumer and read these reviews.

Disappointed by Spotify’s Inflexibility During a Hard Time

I signed up for a trial with Spotify and barely used it. Life got busy, and like many people, I forgot to cancel. Then came an unexpected charge — during a time when every penny counts. I’m a student, balancing studies and rent, and genuinely struggling financially.

I reached out and spoke to two agents — Paula and Pandita. They were kind in tone, full of empathy, but unfortunately, empathy was all they could offer. Both said their “hands were tied” and that guidelines don’t allow refunds beyond a certain window — even when the subscription was barely used and I was clearly in distress.

Spotify may be following policy, but where’s the human side of customer care? One payment might mean nothing to a corporation, but it meant food or fuel to me.

If they truly listened — as they said they did — this wouldn’t have ended in a scripted shutdown. It would’ve ended with compassion.

Deeply disappointed. If you’re considering a trial and you live on a tight budget — beware.

Clint is a legend helped me back into my account 🙌

I HAVE USED SPOTIFY FOR QUITE SOME YEARS NOW.
UNFORTUNATELY...TODAY ...I HAVE DELETED MY ACCOUNT DUE TO FINANCIAL PROBLEMS
SPOTIFY HAS BEEN A LIFE-LINE FOR ME.❤️
I PROBABLY WILL GO BACK WHEN IM IN A BETTER PLACE
THANK YOU SPOTIFY FOR ALL THE FANTASTIC MUSIC...AND SONGS WHICH I COULD CHOSE FOR MYSELF
ITS BEEN BRILLIANT 😀❤️

They make you pay for premium even tho your at your house using wifi at home. Like I’ll just use YouTube if I can’t even pick the songs I want to listen to. Bad idea whoever came up with that. Free version should convince you to buy it. Not make you go to other apps to do the same thing. For an easier for less annoying ways. Even if you’re at home. I used to love this app but discriminates the users that are in the free mode even tho they will buy premium later. Treats those users like garbage.

Man betaler for, at slippe for reklamer, men får dem alligevel, sikke et scam. Har opsagt mit abonnement og forventer at få mine penge retur. Svindel!

I really like using spotify to play my music on
And making new playlists everyday

I am seriously annoyed. Was with Spotify for years (via direct debit) but new card details were in use at time of renewal. This happens with cards, and I don't remember to go into every computer site I have ever visited to warn them (in fact, mt bank tells me it makes no difference unless I quit, which I didn't. Give me 2 minutes in your boardroom and I will sort you all out

I found that Spotify had charged me for two months. Even though I had not used their premium service and not realised I was on it. . I found their instructions opaque. When I raised this with them, they were totally intransigent. So I ended up paying about £24 for absolutely nothing.

Had an issue I tried to address with spotify recently and really needed their support and I didn't get any support what so ever, agents felt lazy and unable to support customers, just trying to make their job easier, I won't be resubscribing put it that way with the experience I had with staff when needed support I didn't feel valued at all as a customer, I won't be giving this company the time of day anymore and definitely won't be lining their pockets while feeling under vauled as a customer. I felt spotify could of done a lot better at resolving my issue but didn't and rather they lost a customer. I agrees with some of the comments here made already about Spotify having very poor customer service yet quick to take your money.

The company using Spotify sent a jumper that was meant to be Cashmere was cheap market Polyester . Said they had a returns policy , defunct phone, e mail not operational, return address unoccupied lock up, Cannot get hold of Spotify to complain I would advise steer clear anything to do with Spotify