since I bought my Innopet comfort air stroller from another company 5 years ago, who are no longer in business, and I've finally needed spare parts & have been delighted with Silver Circle Pets servic... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The item we purchased had become out of stock in the UK. Instead of just cancelling our order we got a fab message explaining what had happened and that the item would be back in stock at the wholesa... Se mer
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Ordered a cat stroller from Silver Circle after a lot of research. They were the only UK stockist of the one we wanted. Was being imported from the US via the Netherlands so we were expecting a l... Se mer
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Great company. We were looking delivery to Northern Ireland and they were most helpful in finding out all the details and securing our order which was delivered efficiently once product was in stock.... Se mer
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Företagsinformation
Skrivet av företaget
Silver Circle Pets is a leading online retailer of premium pet goods. Now you can shop with confidence by protecting your order with Route at checkout. We offer a wide range of products, from cosy pet beds to designer cat litter boxes to dog strollers and trailers. We are committed to providing our customers with the best possible shopping experience, and we are proud to be an award-winning retailer. New customers can enjoy 10% off their first order as a welcome gift. Plus, we also pay to remove ocean plastic every time you order from us ♻️
Kontaktuppgifter
London, Storbritannien
- info@silvercirclepets.co.uk
- www.silvercirclepets.co.uk
4,5
Utmärkt
92 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kept me updated re delivery had the…
Kept me updated re delivery had the courtesy to advise that the box was slightly damaged before it arrived and offered discount if I was happy to accept.
Great customer service
27 mars 2023
Svar från Silver Circle Pets
Hi Tina. Thank you for taking the time to leave us some kind words, it’s really appreciated! We’re glad to know your item arrived in great condition. We pride ourselves on customer service, it’s great to hear we’re doing well.
Best regards
Silver Stork
Good price and quick
Good price and quick, free delivery on our new dog ramp (which is a great piece of kit).
First time we've bought from Silver Stork, but wouldn't hesitate to buy again.
26 mars 2023
Svar från Silver Circle Pets
Hey Jacqui. Thank you for taking the time to leave us a review, we really appreciate it. We’re thrilled to hear your ramp is serving you well! Thank you for stopping by our site, we look forward to serving you again in the future.
Best Regards
Silver Stork
Svar från Silver Circle Pets
Hello John. Thank you for taking the time to leave us a review, we really appreciate it. We’re pleased to hear your feedback and we hope the ramp serves you well!
Best Regards
Silver Stork
I WOULD 100% recommend using this…
I WOULD 100% recommend using this company. I emailed just for stock enquiry and to my shock I was emailed straight back even though it was the weekend they promised that they would contact me on the Monday i ordered my pet stroller and by Wednesday it was with me what more could anyone want thank to all
1 november 2022
Omdöme utan inbjudan
Svar från Silver Circle Pets
Hey Joanne. Thank you for finding the time to leave us a review, we really appreciate it.
We’re glad we were on hand to help. It’s great to hear your transaction went smooth from first contact to delivery. We hope you enjoy your pet stroller.
Regards
Silver Stork
Cancelled my order a few days after I…
Cancelled my order a few days after I paid. I ordered a little bike as a birthday gift. So frustrating!!
26 oktober 2022
Svar från Silver Circle Pets
Hi Camilla. We’re sorry to hear of the disappointment. As explained at the time, it was discovered after a stock check by our supplier that the item was out of stock. For which you received a full refund.
Apologies once again for the inconvenience.
Silver Stork
Great product
Quick delivery, great product, quick transaction confirmation and communication via email when I requested a rough date for delivery. My one critic would be a notification when item would be delivered. Item was delivered by courier and courier contacted me on day-no notice and no delivery date given by silver stork. But I would definitely order from silver stork again no question.
11 oktober 2022
Svar från Silver Circle Pets
Hey Alexandra. Thanks for taking the time to leave us a review. We’re glad your transaction went well. We definitely share your frustration regarding the delivery notification and we apologise for that. We had this very same conversation with our supplier this morning. Their I.T. department is looking into the issue. We aim to do better there.
Thanks once again.
Silver Stork.
God Service
We ordered the product and it arrived in good order three days later. A good service.
14 augusti 2022
Svar från Silver Circle Pets
Hi Al. Thank you ever so much for taking time out of your day to leave us a review.
We appreciate the feedback and we’re glad you received your item in good timing.
Regards
Silver Stork
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