SG Petch Ltd Omdömen 

1 521
•
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just purchased and received my new Mazda 2 Hybrid from SG Petch Darlington. Could not fault the excellent customer experience from Ryan Robertson who never fails to excel in making the exchange of ca... Se mer

Betygsatt 5 av 5 stjärnor

Gary was extremely helpful and welcoming. He remembered us as previous customers from ten years ago and treated us as old friends. He was helpful and knowledgeable in all aspects concerning our need... Se mer

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Betygsatt 5 av 5 stjärnor

My car was serviced and repaired recently at SG Petch, Durham. Molly at service reception was friendly and extremely professional while processing the booking, arrival and collection of my car -... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic service from start to finish. Special thanks to Roy for his patience and to all the brilliant staff at Sunderland. We wouldn’t go anywhere else and will highly recommend to others. Thank y... Se mer

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Företagsinformation

  1. Bilhandlare

Skrivet av företaget

SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 521)

431 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amazing experience from start to…

Amazing experience from start to finish! David was absolutely amazing and so helpful, so down to earth and a pleasure to talk too. Would recommend 100%!

1 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your fantastic review! We’re delighted to hear you had such a great experience from start to finish and that David was so helpful and a pleasure to deal with. We really appreciate your recommendation!

Betygsatt 5 av 5 stjärnor

2nd service…….everything as it should…

2nd service…….everything as it should be! Staff were exactly as helpful as they have always been. Used this kia dealer in Sunderland for 5 years always been helpful!!

9 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your continued support over the past five years! We’re delighted to hear your second service went smoothly and that the team were as helpful as always. We really appreciate your loyalty to SG Petch Sunderland.

Betygsatt 5 av 5 stjärnor

Same experience again

We have been purchasing cars from SG PETCH for 24 years now and have never had any problems at all. Our recent purchase has been smooth and a special word about Kelly who took us through smoothly from start to finish with the sale.Its always the same regardless of what make or model you choose at the Durham branch

18 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your continued support over the past 24 years! We’re delighted to hear your latest purchase was another smooth experience and that Kelly looked after you so well from start to finish. We really appreciate your kind words and continued loyalty to S.G. Petch Durham.

Betygsatt 5 av 5 stjärnor

Easy to book a service

Easy to book a service, which was done on time and ready ahead of schedule. Fully informed about the status of the vehicle condition and parts. Staff were helpful and customer service was very good.

2 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review. We’re pleased to hear your service was completed on time and that you were kept fully informed throughout. It’s great to know you found the team helpful and the customer service was good. We really appreciate your feedback!

Betygsatt 5 av 5 stjärnor

Friendly efficient service

Friendly efficient service with one small problem quickly resolved by Jordan. Second car bought here. Would definitely recommend.

2 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review and for choosing S.G. Petch for your second car! We’re pleased to hear Jordan was able to quickly resolve the issue and that you found the service friendly and efficient. We really appreciate your recommendation!

Betygsatt 5 av 5 stjärnor

A good, honest garage with good customer service.

I bought my used Mazda 6 from S G Petch Middlesbrough, I delt with a salesman called Andy.
Nothing was a bother and he made everything easy.
I had a very minor issue after purchasing, Andy got it resolved very quickly and without hassle. I wouldn't hesitate to buy from Andy, or S G Petch in the future.
This is the fifth car my family members and I have bought from them, and they have always been very easy to deal with.

10 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your fantastic review and for choosing S.G. Petch once again. We’re delighted to hear Andy made everything so easy and was able to quickly resolve the issue for you. We really appreciate your continued support, especially as this is the fifth car your family has bought from us. We hope you enjoy your Mazda 6!

Betygsatt 5 av 5 stjärnor

Excellent from start to finish

Don’t normally leave reviews, but in this case I feel I need too. We have dealt with SG Petch for years, but this was our first experience of the Richmond Branch. From booking a viewing, through to the test drive and eventually the purchase, we felt at complete ease. Primarily due to Catherine. She was excellent and we are so pleased we had her through the process. She was prompt and emailed us when she needed, and made our purchase and trade-in simple. She was also exceptionally good with our toddler who was being a bit of a terror on collection.

Very happy with our purchase of our Kia Sorento and we will be back to this store in the not so distant future to replace my partners car.

Highly recommend SG Petch Richmond and Catherine

9 september 2026
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Svar från SG Petch Ltd

Thank you so much for taking the time to leave such a lovely review, especially as you don’t normally leave them! We’re delighted to hear Catherine made the whole process so easy and enjoyable, from the initial viewing through to collection. We’ll be sure to pass on your kind words. We hope you enjoy your Kia Sorento and look forward to welcoming you back to S.G. Petch Richmond in the future!

Betygsatt 5 av 5 stjärnor

Excellent experience from start to…

Excellent experience from start to finish. Thoroughly recommended. Very knowledgeable and helpful staff.

1 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your fantastic review! We’re delighted to hear you had an excellent experience from start to finish and found the team knowledgeable and helpful. We really appreciate your recommendation!

Betygsatt 5 av 5 stjärnor

An Outstanding Experience at Petch's Middlesbrough – Highly Recommend!

We recently visited the Petch's Middlesbrough dealership to arrange a vehicle through the Motability Scheme, and the entire experience was absolutely seamless from start to finish.We were assisted by a young gentleman named Tyler, who was an absolute credit to the dealership. From the moment we sat down, Tyler was incredibly polite, attentive, and genuinely interested in what we were looking for. He took the time to listen to our specific needs, ensuring we found the perfect vehicle rather than just trying to rush us through a sale.His professionalism throughout the entire process was top-tier. He handled all of the Motability paperwork and the official car order promptly and efficiently, making what can sometimes be a daunting process feel completely effortless. Aside from his excellent work ethic, he is just an overall lovely, well-mannered young man who made us feel valued as customers.Furthermore, the excellent service wasn't just limited to Tyler. Every single member of the staff we came into contact with during our visit was equally polite, welcoming, and friendly. There is clearly a great team culture at this branch, and it makes a huge difference.If you are looking to make a Motability purchase, we cannot recommend Petch's Middlesbrough—and Tyler in particular—highly enough! Thank you for such a pleasant and stress-free experience.

12 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for such a fantastic review! We’re delighted Tyler and the Middlesbrough team made your Motability experience so smooth and stress-free. We’ll be sure to pass on your lovely comments to Tyler. We really appreciate your recommendation and hope you enjoy your new vehicle!

Betygsatt 5 av 5 stjärnor

Good customer interaction with staff.

Good customer interaction with staff.
Service carried out and video inspection/ comments received from mechanic.
Simple collection of courtesy car.
Generally a good experience.

28 augusti 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your review. We're pleased to hear you had a good experience with the team and found the video inspection and updates from the technician helpful. We're also glad the courtesy car and collection process were straightforward. We really appreciate your feedback and look forward to seeing you again.

Betygsatt 5 av 5 stjärnor

Great experience from start to finish

Great experience from start to finish . Friendly staff won't take my car anywhere else x

28 augusti 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review! We’re so pleased to hear you had a great experience from start to finish. It’s fantastic to know you wouldn’t take your car anywhere else – we really appreciate your continued support!

Betygsatt 5 av 5 stjärnor

Well Deserved Shout Out For Petch.

From initial visit to handover of the car at our third visit, we found the Castletown branch a pleasure to deal with. From phone to face to face contacts, the style is one of pleasantly professional engagement. No pressure sale tactics, hepful and informative, with apparent transparency throughout. Thank you to all staff we engaged with, but particularly Jeff, who guided us through the process once we had made our choice. First time we have used Petch, but would not hesitate to do so again. Recommend without hesitation based on our own experience with the used car sales department.

7 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for such a detailed and thoughtful review. We’re delighted to hear you found the Castletown team professional, helpful and informative throughout your visits, with no pressure and clear communication at every stage. We’ll be sure to pass your kind words on to Jeff and the rest of the team. It’s fantastic to hear that, having used SG Petch for the first time, you would happily return and recommend us. Thank you for choosing us!

Betygsatt 5 av 5 stjärnor

Just had my car in for recall

Just had my car in for recall. They done what that had to do. When I got my car back they had cleaned it inside and out. Great service thank you. I have the Inster, which has been good for me as a lovely little car to drive. Sales team are great and can not do enough for you.

24 augusti 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review! We’re pleased we could make your recall visit as easy as possible, and it’s great to hear you appreciated the clean inside and out. We’re also delighted you’re enjoying your Inster and that the sales team have looked after you so well. We really appreciate your kind words and support!

Betygsatt 4 av 5 stjärnor

Michael the sales guy was really good

Michael the sales guy was really good, no pressure, honest and relaxed. Had experience of other car salesmen and sg petch def a cut above

27 augusti 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your great review! We’re delighted to hear Michael provided such a relaxed, honest and pressure-free experience. We really appreciate your kind comments and hope you enjoy your new car!

Betygsatt 5 av 5 stjärnor

Grear new car.great customer…

Grear new car.great customer service.very happy

10 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review! We’re delighted you’re happy with your new car and the customer service you received. We hope you enjoy your new car!

Betygsatt 5 av 5 stjärnor

Great experience at the Darlington Branch!

Purchased a nearly new car from the Darlington Branch. We had a great experience. Ray looked after us, explained all of our options very clearly and was easy to do business with. We have had the car now for around 6 weeks and it’s fab! Thanks

10 augusti 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your fantastic review! We’re so pleased to hear you had such a great experience at our Darlington Branch. We’ll be sure to pass your kind comments on to Ray. It’s great to hear you’re still loving the car after six weeks – we hope you continue to enjoy it!

Betygsatt 5 av 5 stjärnor

Found them very easy to deal with

Found them very easy to deal with. Mike was very helpful and the whole process was based on a great deal of trust (on both sides) because of the distance involved. Very pleased with our Kia EV5.

8 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review! We’re really pleased to hear you found us easy to deal with and that Mike was so helpful throughout. We understand that buying a car from a distance requires a great deal of trust, so it’s fantastic to know we made the process as straightforward as possible. We hope you enjoy your Kia EV5 and thank you for choosing SG Petch!

Betygsatt 5 av 5 stjärnor

Excellent customer service from…

Excellent customer service from salesman ROY COOK from ordering car and delivery kept us uptodate through out would highly recommend s.g.petch sunderland

8 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your fantastic review! We’re so pleased to hear that Roy kept you updated throughout the process and made everything so straightforward from ordering your new car through to delivery. We’ll be sure to pass your kind comments on to Roy. Thank you for recommending SG Petch Sunderland!

Betygsatt 5 av 5 stjärnor

Excellent to deal with

Excellent to deal with, Ricky was very patient during the handover. I would definitely use them again

5 september 2026
Omdöme utan inbjudan
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Svar från SG Petch Ltd

Thank you for your lovely review! We’re really pleased to hear you had such a positive experience with us. We’ll be sure to pass your kind comments on to Ricky – we’re glad he could make the handover a smooth and comfortable experience. We look forward to seeing you again in the future!

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