SG Petch Ltd Omdömen 

Just purchased and received my new Mazda 2 Hybrid from SG Petch Darlington. Could not fault the excellent customer experience from Ryan Robertson who never fails to excel in making the exchange of cars a stress free experience. Ryan always goes above and beyond and is a credit to the organisation. I have purchased a number of vehicles through Ryan and would always recommend him to others seeking to change their vehicles. First class service Ryan... and I love my new car.

Gary was extremely helpful and welcoming. He remembered us as previous customers from ten years ago and treated us as old friends. He was helpful and knowledgeable in all aspects concerning our needs.
We are very happy with the deal including the various options he pointed out to us. We walked away as happy customers and would recommend S G Petch to anyone.

Well informed staff. Car controls explained clearly to me

Very good customer service from Max Barraclough, he was extremely knowledgable and informative and could not be more helpful. Great asset to the SG Petch team.

had my first service on the new car
service was done no problem was sent video of the vehicle. had one small issue with some software all sorted brilliant thank you
all staff are good to deal with very positive nice one mr petch 👍😁

I dealt with Charlotte and Connor will I was getting my new car with S G Petch I really couldn't of asked for a nicer couple off people they have been outstanding from start to Finnish so pleased I was looked after by both of these lovely members the S G PETCH team thankyou so much Charlotte and Connor.

Always a warm and friendly welcome when l take my car for its service, everything is explained especially if having a courtesy car and always kept up to date with progress, also they send a video of the underside of the car describing tyres, suspension etc a great help and the car has a full valet before collection cannot be faulted.

My car was serviced and repaired recently at SG Petch, Durham.
Molly at service reception was friendly and extremely professional while processing the booking, arrival and collection of my car - a pleasure to deal with👍
Kelcy repaired my car and it’s simply marvellous how great it looks - a talented chap!
They’re a really friendly and helpful team overall and I recommend them to everyone I know.
Thank you

Brilliant service from beginning to end and after when called on with enquiry thank you Aidan

Just collected my first EV from SG Petch Darlington and as usual it was a first rate experience from the initial contact right through to collection. Ryan, once again, excelled at taking me through all aspects relating to the sale and his careful hands on delivery ensured that I left the franchise feeling confident with what was a completely different vehicle to what I had experience of previously. Ryan always goes that extra mile with his customer service and I would highly recommend purchasing a car, used or brand new, from him and SG Petch.

Really happy with the used car a purchased. Callum’s service was excellent. Definitely go back to them.

Fantastic service from start to finish. Special thanks to Roy for his patience and to all the brilliant staff at Sunderland. We wouldn’t go anywhere else and will highly recommend to others.
Thank you.

Bought a BYD atto 2 from Darlington branch. Very professional and friendly staff.

The helpful lady on the desk who checked my car in was attentive and listened to my needs concerning my service.
Nothing was too much trouble and she was a pleasure to deal with in the early morning.

This is the 2nd car I've bought from the SG Petch Durham branch in the last 4 years. Both times I've dealt with Sales Executive Ray Yates. This time there were a few small issues with my purchase, but Ray as ever, true to his word had them sorted out.
Ray is a credit to the company, a pleasure and highly recommend to deal with. All other staff I've had contact with have been extremely professional and courteous. I'll definitely be back for my next purchase.

Friendly staff.
A bit frustrated at the poor communication regarding car details and handover.
Deposit paid and then two days after we had the car, the deposit was refunded somehow and an email asking us to resend the deposit.
Happy with my car.

Have used them for a while now and always been fab. Staff are always friendly and helpful customer service is very good had a slight problem with car recently which was sorted under warranty quickly and easily

I'm very pleased with my used i20 which I purchased from Petch Middlesbrough. Gary the salesman was very helpful and professional. This is the second time I've bought from here and all the staff, reception, garage, sales need to be praised. Thank you.