SG Petch in York have been servicing our cars for a couple of years now and have been fantastic. So when it came to replacing one of our cars we were glad to find they had the right colour and spec... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just purchased and received my new Mazda 2 Hybrid from SG Petch Darlington. Could not fault the excellent customer experience from Ryan Robertson who never fails to excel in making the exchange of ca... Se mer
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Gary was extremely helpful and welcoming. He remembered us as previous customers from ten years ago and treated us as old friends. He was helpful and knowledgeable in all aspects concerning our need... Se mer
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Although I had to specifically request the test of my Hyundai Ioniq traction battery, S G Petch found that considering its age and the car’s mileage, the battery’s State of Health was below par. They... Se mer
Företagsinformation
Skrivet av företaget
SG Petch has been a family-owned business since 1977, with multiple dealerships across York, Richmond, Middlesbrough, Durham, Sunderland, and Darlington. We specialise in new and used car sales, servicing, MOT testing, accident repairs, and electric vehicle sales and maintenance.
Kontaktuppgifter
McMullen Road, DL1 1XZ, County Durham, Storbritannien
- reviews@sgpetch.com
- www.sgpetch.co.uk
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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My car was serviced and repaired…
My car was serviced and repaired recently at SG Petch, Durham.
Molly at service reception was friendly and extremely professional while processing the booking, arrival and collection of my car - a pleasure to deal with👍
Kelcy repaired my car and it’s simply marvellous how great it looks - a talented chap!
They’re a really friendly and helpful team overall and I recommend them to everyone I know.
Thank you
3 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic feedback. We’re delighted to hear Molly and Kelcy looked after you so well and that you’re pleased with the repairs. We really appreciate your kind comments and recommendation of the Durham team!
Brilliant service from beginning to end…
Brilliant service from beginning to end and after when called on with enquiry thank you Aidan
28 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely feedback. We’re pleased to hear you received brilliant service from Aidan throughout, including with your follow-up enquiry. We really appreciate your kind comments!
Brand new, first EV purchase.
Just collected my first EV from SG Petch Darlington and as usual it was a first rate experience from the initial contact right through to collection. Ryan, once again, excelled at taking me through all aspects relating to the sale and his careful hands on delivery ensured that I left the franchise feeling confident with what was a completely different vehicle to what I had experience of previously. Ryan always goes that extra mile with his customer service and I would highly recommend purchasing a car, used or brand new, from him and SG Petch.
26 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic feedback. We’re delighted to hear Ryan once again provided such excellent service and made your first EV experience a smooth and confident one. We really appreciate your recommendation and continued support of SG Petch Darlington.
Really happy with the used car a…
Really happy with the used car a purchased. Callum’s service was excellent. Definitely go back to them.
28 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely feedback. We’re pleased to hear you’re happy with your used car and that Callum provided excellent service. We really appreciate your recommendation and look forward to welcoming you back!
Fantastic service from start to finish
Fantastic service from start to finish. Special thanks to Roy for his patience and to all the brilliant staff at Sunderland. We wouldn’t go anywhere else and will highly recommend to others.
Thank you.
11 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic feedback. We’re delighted to hear you received such great service from Roy and the Sunderland team. We really appreciate your recommendation and continued support!
Bought a BYD atto 2 from Darlington…
Bought a BYD atto 2 from Darlington branch. Very professional and friendly staff.
23 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely feedback. We’re pleased to hear you were happy with the service from our Darlington team and hope you’re enjoying your new BYD ATTO 2!
The helpful lady on the desk, I think her name was Beth, who…
The helpful lady on the desk who checked my car in was attentive and listened to my needs concerning my service.
Nothing was too much trouble and she was a pleasure to deal with in the early morning.
15 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely feedback. We’re pleased to hear that our team member was attentive, listened to your needs and made the start of your day a little easier. We’ll be sure to pass on your kind comments to her. Thank you for choosing SG Petch.
This is the 2nd car I've bought from…
This is the 2nd car I've bought from the SG Petch Durham branch in the last 4 years. Both times I've dealt with Sales Executive Ray Yates. This time there were a few small issues with my purchase, but Ray as ever, true to his word had them sorted out.
Ray is a credit to the company, a pleasure and highly recommend to deal with. All other staff I've had contact with have been extremely professional and courteous. I'll definitely be back for my next purchase.
1 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your continued support and for choosing SG Petch Durham for your second car. We’re delighted to hear that Ray once again provided excellent service and was able to resolve the issues for you. We’ll be sure to pass on your kind comments to Ray and the wider team. We really appreciate your recommendation and look forward to welcoming you back for your next purchase.
Communication
Friendly staff.
A bit frustrated at the poor communication regarding car details and handover.
Deposit paid and then two days after we had the car, the deposit was refunded somehow and an email asking us to resend the deposit.
Happy with my car.
22 augusti 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your feedback. We’re pleased to hear you’re happy with your new car and found our team friendly. We’re sorry for the confusion caused by the communication around the car details, handover and deposit. We appreciate your patience and understand how frustrating this must have been. We’ll take your comments on board to help improve the process for future customers.
Have used them for a while now and…
Have used them for a while now and always been fab. Staff are always friendly and helpful customer service is very good had a slight problem with car recently which was sorted under warranty quickly and easily
17 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your continued support and for taking the time to leave a review. We’re pleased to hear that our team are always friendly and helpful, and that we were able to resolve the issue with your car quickly and smoothly under warranty. We really appreciate your kind words!
Professional salesman.
I'm very pleased with my used i20 which I purchased from Petch Middlesbrough. Gary the salesman was very helpful and professional. This is the second time I've bought from here and all the staff, reception, garage, sales need to be praised. Thank you.
6 april 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely review and for choosing SG Petch Middlesbrough again. We’re delighted to hear that you’re pleased with your i20 and that Gary provided such helpful and professional service. We really appreciate your continued support and will pass your kind words on to the whole team!
Fantastic from start to finish the…
Fantastic from start to finish the sales man Roy that dealt with me was fantastic very helpful and kept up to date with every update on my new car
22 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic review. We’re delighted to hear that Roy was so helpful and kept you updated throughout the process. We’ll be sure to pass your kind words on to him, and we hope you enjoy your new car!
Car service and MOT.
Car service and MOT.
No work required on car and MOT passed.
Feedback in terms of video of under car inspection not provided as had been in previous years.
Had booked a loan car but was informed none available thirty minutes before the appointment. Fortunately I did not need to use a car on the day but that was luck rather than expected.
14 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your feedback. We’re pleased to hear your car passed its MOT with no work required. We’re sorry that the inspection video wasn’t provided as expected and that you were given such short notice regarding the loan car. We appreciate you highlighting this and will share your feedback with the team.
Fantastic customer service
Fantastic customer service! Friendly, professional and helpful staff who went above and beyond. Nothing was too much trouble. Brilliant experience from start to finish—highly recommended!
10 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic review! We’re delighted to hear that you received such friendly, professional and helpful service, and that the team went above and beyond to make your experience a great one. We really appreciate your recommendation!
It was a pleasure having Keeley Young…
It was a pleasure having Keeley Young look after me in such desperate times when my car died on me. Keeley was very good and thorough throughout the process. I managed to test drive several cars and purchased one within 3 days picking it up the following week. If it wasn’t for Keeley being so accessible and productive this would not have happened. I lost faith with SG Petch a few years back after a stressful time with my last car and the poor job by the service team. But Keeley has restored that faith and I am now happily driving around in my new Kia 😁
4 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for taking the time to share such a detailed review. We’re delighted that Keeley was able to make what was a stressful situation much easier and provide such helpful and thorough support throughout. It’s fantastic to hear that she has restored your faith in SG Petch and that you’re now happily enjoying your new Kia. We’ll be sure to pass your kind words on to Keeley!
Customer service was second to none
Customer service was second to none , our sales lady Karen was amazing, full of knowledge, very supportive and is a valuable team member, she couldn’t do enough for us
18 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic review. We’re delighted to hear that Karen provided such excellent customer service and was so knowledgeable and supportive throughout. We’ll be sure to pass on your kind words to her!
David was very helpful and informative…
David was very helpful and informative and i have adapted to the hybrid car seamlessly
18 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your lovely review. We’re delighted to hear that David was so helpful and informative, and that you’ve adapted to your new hybrid seamlessly. We hope you enjoy your new car!
New Car
Just bought a car from SG Petch at Darlington, Anthony was so helpful, we told him what we were looking for, what a lovely car we have bought. He was amazing and made the whole experience so easy, if you want a car from S G Petch speak to Anthony, no pressure whatsoever 5 star dealership
24 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic review! We’re delighted to hear Anthony made the whole experience so easy and relaxed. We hope you’re enjoying your new car and wish you many happy miles!
Car purchase
Ricky the salesman was polite knowledgeable patient , and was not pushy in any way , making the sales process stress free , a real credit to his team , the car on offer was also a used quality vehicle giving me every faith , for it's use today and in the future all in all a 10/ 10 service .
19 september 2026
Omdöme utan inbjudan
Svar från SG Petch Ltd
Thank you for your fantastic review. We’re delighted to hear that Ricky made the whole process stress-free and that you were so happy with the vehicle and service. We’ll be sure to pass on your kind comments to Ricky!
Svar från SG Petch Ltd
Thank you for your review. We’re pleased to hear Mick provided you with great service. We’ll be sure to pass on your kind feedback!
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