Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Se mer
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I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Se mer
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I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Se mer
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Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
917 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Exceptional service
The Customer Service team at Route One are awesome, quick response and satisfactory resolution. Also quick delivery with full tracking excellent stuff.
23 april 2026
Svar från Route One
Hey there,
Amazing to see - thanks so much!
So glad you felt supported by our team. That means a lot to us!
Nothing better than a quick delivery, either.
Hope you’re loving your new bits, and thanks a ton for your support!
All the best,
Meg
Route One Customer Care
Quick delivery
Quick delivery. Good packaging. Kept you up to date with product progress.
Good trainers.
21 april 2026
Svar från Route One
Hey Eddie,
Love this - thank you very much!
We’re super pleased that the delivery and updates kept you in the loop.
Enjoy the new shoes!
All the best,
Meg
Route One Customer Care
Asking the buyer to pay for a return is…
Asking the buyer to pay for a return is outdated and creates friction. I bought a Vans cap, and it cost me £7 to find out that it doesn’t fit, unlike all my other Vans caps. I’ll buy directly from the manufacturer in future as I don’t understand what value Route One offers.
20 april 2026
Svar från Route One
Hey Andy,
Thank you for your feedback.
I'm really sorry to find out that the fit wasn't right.
I will reach out directly now to discuss the return.
Hope to speak to you soon.
Kind Regards,
Meg
Route One Customer Care
Great product
Great product, great price and delivered as promised. Happy customer here 🙂
23 april 2026
Svar från Route One
Hey there,
Thank you for the lovely feedback.
We’re so pleased to hear you had a great experience from start to finish.
You being happy makes us happy!
All the best,
Meg
Route One Customer Care
Highly recommend
Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over email and could not be happier with how it was handled, great customer service, definitely shopping here again.
29 april 2026
Omdöme utan inbjudan
Svar från Route One
Hi there,
Thank you so much for your amazing feedback! We're really glad to hear you're loving the quality and feel of your new jeans—it’s great to know they’ve become your new go-to pair.
We’re also pleased we could quickly sort out the issue for you and that you were happy with how it was handled.
We truly appreciate your support and look forward to your next order!
All the best,
Maddi
Route One Customer Care
Very friendly and helpful staff
Very friendly and helpful staff. Super fast delivery. 100% A1!
28 april 2026
Omdöme utan inbjudan
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you found our team friendly and helpful, and that your order arrived super fast.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi Jade,
I’m sorry to hear there may have been an issue with your delivery.
Having checked the tracking, it shows the parcel was delivered the day after purchase. The image appears to show someone with the parcel walking through the doorway.
I’ll get in touch with you directly now so we can go through this together and get everything sorted.
Kind Regards,
Meg
Route One Customer Care
Easy to use …
Easy to use website some exclusive or different designs, mail order good service quick delivery .. very pleased
22 april 2026
Svar från Route One
Hey Duncan,
Thank you for the fab review.
It’s great to see you found the site easy to use and liked the selection.
Even better when it gets to you quick time!
Let us know if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hey Tara,
Thank you for taking the time to leave a review.
Nice one - glad it landed on time!
Until next time.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your feedback! We're really glad to hear your delivery arrived on time as expected.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear you were happy with the speedy delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear you're happy with the service as always.
We truly appreciate your continued support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great product
Great product. Got an amazing bargain. It arrived quickly.
Only issue was the shoes / shoebox came in a paper bag and the shoebox was damaged, which was a bit disappointing.
22 april 2026
Svar från Route One
Hey there,
Really appreciate your feedback - thank you.
Great to see you grabbed a bargain and it arrived quickly!
Our apologies for the shoebox; this is frustrating.
Thank you for flagging, and we will make sure it is fed back.
We look forward to next time.
All the best,
Meg
Route One Customer Care
Easy to order and quick delivery time
Easy to order and quick delivery time. Fantastic as always
20 april 2026
Svar från Route One
Hey Lee,
Love to see this!
Thank you for choosing us, and hope to see you again soon.
All the best,
Meg
Route One Customer Care
Great products and fast delivery!
20 april 2026
Svar från Route One
Hey Jim,
Thanks so much for your lovely review.
Great to hear everything got to you nice and fast!
All the best,
Meg
Route One Customer Care
Always quick postage and great stuff
Always quick postage and great stuff. Little bit too great as I keep visiting their site 😁
22 april 2026
Svar från Route One
Hi there,
Thank you so much for the great feedback! We're really glad to hear you're happy with the quick delivery and the products.
We’ll take “a little bit too great” as a compliment 😄—always good to have you coming back!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Excellent service
Excellent service, items dispatched quickly, when I needed to make a return the courier service made an error which when I alerted customer service to, they rectified quickly and issued a refund. Would definitely recommend and will use again. Thanks to Meg for your assistance.
28 april 2026
Omdöme utan inbjudan
Svar från Route One
Hey there,
Thanks so much for your review, and your recommendation means a lot to us!
I’m really pleased I could help get everything resolved quickly for you. We always aim to make things as smooth as possible, so it’s great to hear your experience reflects that!
Let us know if you ever need anything in the future.
All the best,
Meg
Route One Customer Care
Easy to order saved my payment details
Easy to order saved my payment details
Quick delivery
Reasonable price when buying two items ie shorts
21 april 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found ordering easy, and that your payment and delivery experience were smooth and quick.
It’s also great to know you were happy with the pricing when buying multiple items!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.