Fantastic service! We ordered our son’s first board from Route One and couldn't be happier with the whole experience. The shipping was super fast and everything went without a single problem. We'll... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I paid for next day delivery and was constantly kept up to date I did have to return some items and the refund process was really quick. Slightly disappointed that I had to pay for delivery and al... Se mer
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They somehow know how to market trainers to me that I really like, bagged some nice NB skate shoes I'm a sucker for those gum soles and a pair of jeans I don't need but look nice. Delivery was fast, p... Se mer
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I've been buying from Route One for about fifteen years now, always a good selection of items, and special offers on a Wednesday. Never been to a physical store, but online is great, easy to use we... Se mer
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Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service. I ordered a size 7 which was unfortunately out of stock but they emailed the same day to apologise and organise an alternative. Very good and clear communication and arrived on time. Would recommend.
28 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with our customer service.
Although we're sorry the original size you ordered was unavailable, we're pleased our team was able to get in touch quickly, arrange an alternative, and keep you well informed throughout the process. It's also great to know your order arrived on time.
We truly appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your great feedback! We're delighted to hear you were happy with our quick service.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Fantastic service
Fantastic service! We ordered our son’s first board from Route One and couldn't be happier with the whole experience. The shipping was super fast and everything went without a single problem. We'll definitely use them again!
28 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you chose Route One for your son's first skateboard.
It's wonderful to know everything went smoothly, from the fast delivery to the overall experience. We hope your son is loving his new board!
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've consistently had great service with Route One and that everything has always gone smoothly.
Your continued support means a lot to us, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Easy to order and delivered on time.
28 juli 2026
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found the ordering process easy and that your order arrived on time.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order was dispatched so quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Excellent service
Excellent service, incredible range to choose from and super quick delivery!
27 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with our service, enjoyed our wide range of products, and received your order so quickly.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Good Service
I paid for next day delivery and was constantly kept up to date
I did have to return some items and the refund process was really quick. Slightly disappointed that I had to pay for delivery and also return post. It did make it expensive.
27 juli 2026
Svar från Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really pleased to hear you were kept well updated throughout your next day delivery and that you found our returns and refund process quick and straightforward.
We're sorry to hear you were disappointed by the delivery and return postage costs. We completely understand your comments, and we'll be sure to pass your feedback on to the relevant team for consideration.
We really appreciate your support and hope to provide you with an even better experience next time.
All the best,
Maddi
Route One Customer Care
Excellent Online Skate-Shop
Well organized website - easily found what we were after. Swift dispatch, well packaged and with clear tracking.
23 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found our website easy to navigate and were able to find exactly what you were looking for.
It's also great to know your order was dispatched quickly, arrived well packaged, and that the tracking kept you well informed throughout.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Hi love ordering with you such lovely…
Hi love ordering with you such lovely clothes etc , and thy always arrive not many days after ordering. ☺️10/10
16 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you're loving our clothing and that your orders always arrive so quickly.
Your 10/10 rating and continued support really mean a lot to us. We hope you continue to enjoy shopping with Route One!
We look forward to seeing you again soon!
All the best,
Maddi
Route One Customer Care
Fantastic service
Fantastic service, absolutely no complaints. And great sneakers! Thanks!
23 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you had such a great experience and that you're loving your new sneakers.
It's wonderful to know everything met your expectations, and we're so pleased we could provide you with fantastic service.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with our communication and the fast delivery.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
The delivery arrived on time
The delivery arrived on time. The product was exactly as described. It was packaged well This was a birthday gift.
23 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your order arrived on time, was exactly as described, and was well packaged.
It's especially lovely to know it was a birthday gift, and we hope the recipient loved it!
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the quick delivery and good communication throughout your order.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear Route One is your first stop for everything from T-shirts to skate decks.
Your continued support means a lot to us, and we're so pleased you've had such a great all-round experience shopping with us.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
sent me the wrong colour shoes
23 juli 2026
Svar från Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're really sorry to hear you received the wrong colour shoes. We completely understand how disappointing this must have been.
We'll be in touch with you shortly to get this resolved as quickly as possible and make sure you receive the correct item.
Thank you for your patience, and we appreciate the opportunity to put this right.
All the best,
Maddi
Route One Customer Care
Haven't received it
Still haven't received my order after 7 days. Seems to be lost and no one is resolving it.
25 juli 2026
Svar från Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're very sorry to hear your order still hasn't arrived. We completely understand how frustrating this must be.
Our team is currently investigating the whereabouts of your parcel with the courier, and we're working to resolve this as quickly as possible. We'll be in touch with you shortly with an update as soon as we have more information.
Thank you for your patience and understanding while we look into this.
All the best,
Maddi
Route One Customer Care
You didn’t apply my grip tape even…
You didn’t apply my grip tape even though I specifically picked the applied setting and the box was really quite battered but everything else was good.
22 juli 2026
Svar från Route One
Hi there,
Thank you for taking the time to leave your feedback.
We're sorry to hear that your grip tape wasn't applied as requested and that the box arrived in poor condition. That's certainly not the experience we want our customers to have.
We're pleased to hear everything else was good, and we really appreciate you bringing these issues to our attention. We'll be sure to pass your feedback on to the relevant team to help prevent this from happening again.
We hope to provide you with an even better experience next time.
All the best,
Maddi
Route One Customer Care
Great service as usual.
Was looking for some reasonably priced skate shoes and found some Etnies in my size. Easy to order, quick delivery, great service!
23 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you found the perfect pair of Etnies at a great price.
It's great to know you found the ordering process easy and that your shoes arrived quickly. We're so pleased you had a great experience shopping with us.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Top seller! Great service!
The cap arrived quickly and in perfect condition! Top seller! Many thanks! ;D
22 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your cap arrived quickly and in perfect condition.
Your kind words really mean a lot to us, and we're so pleased you had a great experience shopping with Route One.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.