They somehow know how to market trainers to me that I really like, bagged some nice NB skate shoes I'm a sucker for those gum soles and a pair of jeans I don't need but look nice. Delivery was fast, p... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
You didn’t apply my grip tape even though I specifically picked the applied setting and the box was really quite battered but everything else was good.
I've been buying from Route One for about fifteen years now, always a good selection of items, and special offers on a Wednesday. Never been to a physical store, but online is great, easy to use we... Se mer
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Brilliant service quick delivery and great shoes I've been an avid user of route one since the catalogue says when I would order items from the mail order catalogue along with HSC ! Even brought a mon... Se mer
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Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
sent me the wrong colour shoes
23 juli 2026
Haven't received it
Still haven't received my order after 7 days. Seems to be lost and no one is resolving it.
25 juli 2026
You didn’t apply my grip tape even…
You didn’t apply my grip tape even though I specifically picked the applied setting and the box was really quite battered but everything else was good.
22 juli 2026
Great service as usual.
Was looking for some reasonably priced skate shoes and found some Etnies in my size. Easy to order, quick delivery, great service!
23 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Top seller! Great service!
The cap arrived quickly and in perfect condition! Top seller! Many thanks! ;D
22 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your cap arrived quickly and in perfect condition.
Your kind words really mean a lot to us, and we're so pleased you had a great experience shopping with Route One.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Ordered a T-shirt and some shoes
Ordered a T-shirt and some shoes. The shoes were forgotten and dispatched a week late.
Took them a few days to respond to my support email.
21 juli 2026
Svar från Route One
Hey Alec,
We're really sorry for the delay in getting one of your items sorted and delivered.
Should you order with us again, please let us know, and we'll be happy to arrange a discount for the inconvenience caused.
We're confident your next order will go much more smoothly.
Kind Regards,
Meg
Route One Customer Care
Very happy with my order
Very happy with my order! Delivered quickly in good condition. My friend loved as a birthday gift x
23 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you were happy with your order and that it arrived quickly and in perfect condition.
It's especially lovely to know your friend loved it as a birthday gift!
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the quality of your purchase and that it arrived on time.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Fan for life
Brilliant service quick delivery and great shoes I've been an avid user of route one since the catalogue says when I would order items from the mail order catalogue along with HSC ! Even brought a mongoose mence BMX back in the day from route one ! Glad to see they still have the great service and customer care they started with ! Fan for life !
21 juli 2026
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you've been part of the Route One journey for so many years.
It's amazing to hear you've been shopping with us since the mail order catalogue days and even picked up a Mongoose BMX from us back then! We're so pleased to know you still receive the same great service and customer care that first made you a customer.
Your loyalty and support over the years truly mean the world to us. Thank you for being a fan for life – we can't wait to see you again soon!
All the best,
Maddi
Route One Customer Care
Good service
Good service, but these relentless emails asking for feedback.. I buy often and leave feedback often..
Stop ffs
21 juli 2026
Svar från Route One
Hey Robert,
Thank you for sharing your feedback - we value it.
This has been raised with the team this morning for review and discussion.
I'll send a follow-up email shortly with further details.
Kind Regards,
Meg
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear you always have a great experience with Route One.
Your continued support means a lot to us, and we hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi there,
Thank you so much for your fantastic feedback! We're delighted to hear your first experience shopping with Route One was such a positive one.
It's great to know you received excellent service, and we really appreciate you choosing to shop with us.
We hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hey Armand,
Thank you for the great feedback.
Great to know you weren't waiting for your your purchase.
Enjoy it!
All the best,
Meg
Route One Customer Care
Ok Route One you did good
They somehow know how to market trainers to me that I really like, bagged some nice NB skate shoes I'm a sucker for those gum soles and a pair of jeans I don't need but look nice. Delivery was fast, packaging good, the precious objects were in good condition. This isn't my first rodeo with Route One. They've pulled this trick a few times now and it's super effective. I'm now ignoring their emails for a while so I don't buy anything else, so snack on that you crafty Route One marketing people. Got to boost I've just heard that Sting has been kidnapped. Apparently the Police have no lead.
20 juli 2026
Svar från Route One
Hey Ed,
Thank you for the brilliant (and hilarious) feedback!
This made us smile.
Really glad the trainers and jeans hit the mark, and that everything arrived quick and in good shape. We'll try to behave ourselves with the emails for a bit - no promises, though.
A big thanks for being a loyal customer.
Hopefully not too long until we meet again!
All the best,
Meg
Route One Customer Care
Meg has been so helpful after my…
Meg has been so helpful after my delivery was lost with Royal Mail, she arranged a replacement so quickly. Everything has arrived now and it’s all great and lovely quality. Thanks so much!
20 juli 2026
Svar från Route One
Hey Rosie,
Thank you for such lovely feedback.
It was my pleasure!
Glad you are now able to enjoy your goodies.
Please let me know if you need anything in the future.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hey Daniel,
Thank you for the fab feedback.
Awesome that it arrived with you so quickly!
Hope you love your purchase.
Until next time,
Meg
Route One Customer Care
Svar från Route One
Hey there,
Thank you for the 5 stars!
We're happy you're happy - thank you for your support.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
My favourite online skateshop and a…
My favourite online skateshop and a trusted supplier of decks, shoes and clothes. I try to visit the store in person every time I'm in Brighton
22 juli 2026
Svar från Route One
Hey Pavel,
Thank you for the awesome feedback!
Comments like this are exactly why we do what we do. Thanks for trusting us with your decks, shoes and clothes over the years - and for always popping in when you're in town.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hey Phil,
Thank you for the 5 stars!
Stoked to know you were happy with the service and found the website easy to navigate.
This is exactly what we want for our customers.
Let us know if you ever need anything in the future.
All the best,
Meg
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.