I wish it was more obvious on the website that I would have to pay to return items myself. I have not had to do that for years from other companies and would not have purchased shoes from R1 if it wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So ive bought most of my cloths/shoes through you guys for about 2 decades.. your service is always exceptional.. my review though is for 1 specific person..the manager of your route one shop in liver... Se mer
So straightforward it was almost unnoticeable! No hitches, no glitches, just clear and hassle-free transaction, prompt delivery and great product. Thank you!
Företaget har svarat
There was an immediate response to my order, and it arrived very quickly. The price was competitive, and there was s selection I have not seen anywhere else. I'm very impressed.
Företagsinformation
Skrivet av företaget
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Kontaktuppgifter
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Storbritannien
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
All good 👍
Really good selection, prices are good. Had to return my product due to sizing and return/refund was dealt with quickly
17 september 2026
Great service
15 september 2026
Quick, efficient service
There was an immediate response to my order, and it arrived very quickly. The price was competitive, and there was s selection I have not seen anywhere else. I'm very impressed.
17 september 2026
all good
Quick delivery. Deck and trucks as expected. Free Jessup grip is a definite bonus.
15 september 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
All good product arrived as it should…
All good product arrived as it should well packaged no issues would use these guys again 🙂🙂
Thanks
16 september 2026
Svar från Route One
Hi Tracie,
Love to hear it! Glad your order arrived as expected, was well packaged and everything was hassle-free 😊
Thanks for the lovely review – we’d be happy to have you back anytime!
All the best,
Maddi
Route One Customer Care
Make it clear that returns are not free
I wish it was more obvious on the website that I would have to pay to return items myself. I have not had to do that for years from other companies and would not have purchased shoes from R1 if it was clear returns are the purchaser to pay for.
I bought a pair of Adidas skate shoes, which are ridiculously a lot smaller than standard adidas staff in R1 shop later said this is a ‘thing’ . £5 original then another £5 to return. Feel like I was robbed
16 september 2026
Svar från Route One
Hi Charley,
We’re really sorry for the misunderstanding around our returns policy and can understand why the return cost was frustrating, especially when the shoes didn’t fit as expected.
Our website does state that customers are responsible for the cost of returning items, but we appreciate that this may not have been clear enough when placing your order. We’ll make sure your feedback is passed on to the relevant team.
Sorry again for the frustration caused, and thanks for taking the time to share your feedback.
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi Joe,
Nice one! Glad you had a great experience with us and your order got to you nice and quickly 🙌
Thanks for taking the time to leave a review – really appreciate it!
All the best,
Maddi
Route One Customer Care
Personal view
Fast delivery, great value for money, clothes wise 👌 amazing, very high quality. Highly recommend route one.
14 september 2026
Svar från Route One
Hi Mary,
Ahh amazing! So glad you’re loving the clothes and think they’re great value too. Always good to hear the quality is hitting the mark! 👌
Thanks so much for the recommendation and for shopping with Route One!
All the best,
Maddi
Route One Customer Care
Great reliable service
16 september 2026
Svar från Route One
Hi Paula,
Love to hear it! Glad you found us reliable and everything went smoothly 🙌
Thanks for taking the time to leave us a review – really appreciate the support!
All the best,
Maddi
Route One Customer Care
Everything was perfect but it came…
Everything was perfect but it came with a couple of scratches on the deck which is kinda confusing even tho it was fully boxed but it doesn’t matter
It was going to get scratched fork skating on it.
14 september 2026
Svar från Route One
Hi Devontae,
Glad everything else was spot on! Sorry to hear the deck arrived with a couple of scratches though – definitely not what we’d expect to see when it’s been fully boxed.
Good to hear it hasn’t stopped you from getting out there and skating it though! 🛹
Thanks for the feedback and hope you have loads of fun with the new deck!
All the best,
Maddi
Route One Customer Care
Good quality product
14 september 2026
Svar från Route One
Hi Lewis,
Love to hear it! Glad you’re happy with the quality of the product 🙌
Thanks for taking the time to leave us a review – hope you get plenty of use out of it!
All the best,
Maddi
Route One Customer Care
Excellent service and very fast…
Excellent service and very fast delivery. Highly recommend
14 september 2026
Svar från Route One
Hey Clair,
Thank you for the great review!
Fast delivery and great service are exactly what we aim for, so this is lovely to read.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
😎😜🫡✌️
As a beginner, this product is great, and I am loving the colour (I chose red though it becomes pink under bright light)! Definitely worth the money !!
15 september 2026
Svar från Route One
Hey there,
Thanks for the fab review!
We're super pleased you're enjoying it and hope it brings you plenty of fun.
Let us know if you ever have any questions in the future.
All the best,
Meg
Route One Customer Care
Thank you Meg for getting to the end of…
Thank you Meg for getting to the end of my order giving me a refund and just being really nice and helpful though out the whole process
14 september 2026
Svar från Route One
Hey Benedict,
Thank you so much for taking the time to leave such a lovely review!
I'm really glad I could help get your order sorted and your refund processed.
I know it's never fun when things don't go to plan, so I appreciate your patience throughout.
Until next time,
Meg
Route One Customer Care
Svar från Route One
Hey there,
Thank you for the 5 stars - really appreciate it!
Hope you are loving the new purchase.
All the best,
Meg
Route One Customer Care
Svar från Route One
Hi George,
Nice one! Glad you’re happy with the boards and that they got to you nice and quick 🛹
Thanks for the review – have fun putting them to good use!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hi Stuart,
Good stuff! Glad everything went smoothly, your order turned up nice and quick, and you’re happy with the quality 🙌
Thanks for the feedback – enjoy your new gear!
All the best,
Maddi
Route One Customer Care
No complaints at all
So straightforward it was almost unnoticeable! No hitches, no glitches, just clear and hassle-free transaction, prompt delivery and great product. Thank you!
14 september 2026
Svar från Route One
Hi there,
That’s exactly how we like it! 🙌 No hitches, no glitches, just good gear turning up when it should 😎
Really appreciate the lovely feedback – hope you enjoy your new stuff!
All the best,
Maddi
Route One Customer Care
Svar från Route One
Hey there,
Thank you for the great review!
Hope you get some great use out of your new purchase.
Let us know if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Speedy delivery and quality product
9 september 2026
Svar från Route One
Hey there,
Thank you for the fab review!
Super pleased the delivery was quick, and the product hit the mark.
Long may this continue!
All the best,
Meg
Route One Customer Care
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.