I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer
Företaget har svarat
Support is appalling. I have recently taken over a website for a client and it uses a RadiusTheme product as its theme. After a quick initial response I outlined my issue and have received no further... Se mer
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I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mer
Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straight... Se mer
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RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.
Arma Majeda Malik Tower, Kha 215 Bir Uttam Rafiqul Islam Ave, Merul Badda, Gulshan-1, 1212, Dhaka, Bangladesh
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
For 10 years with Theme forest and Envato Experience ,Really very nice and professional theme ,Easy to be customized ,I really recommend this theme ,
Regards
The staff provided quick responses to inquiries. Question resolved in first response.
Great theme, customer service helped me within 3 hours. Definitely recommend!
I emailed for support for their plug-in The Post Grid and received a reply within 4 hours. The technical support engineer was very courteous, explained to me what I needed to correct and fixed it for me.
RadiusTheme's customer service is outstanding! I had a minor issue, and they resolved it quickly and efficiently. Their prompt support and dedication to helping customers really impressed me. Highly recommend their service!
I received fast and accurate help with my request.
The theme is very good and reliable, and they have very good and quick support. Thanks a lot
I’m genuinely impressed with their dedication to customer satisfaction and their exceptional service. If you’re considering this theme, rest assured that you’ll receive top-notch support throughout your journey. Highly recommended!
In today's world, tech support is CRUCIAL to stay in business and so I appreciate and applaud the Radius Theme Tech Support who was quick and precise in not only finding the problem, but fixing it as well!
They helped me install the demo content I wanted for my site. Very helpful!
They are made up of talented and experienced developers and bug fixing machines! They give excellent advice and help on how to fix your issues. E.g Sends a video guide on your personal issue to you.
Thank you so much Radius Theme!
Received a very fast response. Once they had the proper info and creds, the issue was solved in less than a day. Very impressive!
I encountered an issue with some of my files and reached out to the RadiusTheme team for help. Their prompt and efficient service not only resolved my problem swiftly but also enabled me to complete my task on time. I am thoroughly impressed with their support and look forward to the same level of excellence in the future.
The theme fits perfectly with what I had in mind. And the customer service is the fastest and best service I've had yet. I am more than satisfied!
I couldn't upload the page by myself and they helped me within 6 hours. Installed it for me and gave me good tips in creating the website. This one will be the best website I ever "made"! Love their work, 10/10 support.
I have great experience with Radius Theme. Their customer support service is amazing.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.