RadiusTheme Omdömen 122

TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Awful! Granted was a free theme but it sucks! They proclaimed it was easy to install. Nah! Literally spent all day trying to install it but nothing. Its truly a waste. Again it was free so no money lo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straight... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

122 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Awful

Awful! Granted was a free theme but it sucks! They proclaimed it was easy to install. Nah! Literally spent all day trying to install it but nothing. Its truly a waste. Again it was free so no money lost here. Just wont waste my time

28 maj 2026
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

Hello,

Thank you for choosing our theme, and please accept our apologies for the issues you are experiencing.

This type of issue is usually related to specific server environments. For instance, it can happen if the PHP cURL extension is not enabled on your hosting server, or if admin-ajax.php is being blocked by a security plugin or firewall.

To help us investigate and resolve this for you as quickly as possible, would you mind providing us with your website URL and temporary WordPress admin access in the ticket that we replied to you?

Once we have those details, our technical team will look into it immediately to find a solution.

Thanks

Betygsatt 5 av 5 stjärnor

Excellent Support

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into something very specific. They advised the right CSS property that worked perfectly. Support was fast and friendly.

16 maj 2026
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

Thank you so much for taking the time to share your experience with The Post Grid! It's great to hear that our support team was able to provide the exact CSS property you needed to finish your design quickly. Thank you for your support, and please don't hesitate to reach out if you ever need help again!

Betygsatt 5 av 5 stjärnor

Great product

Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straightforward to use, and backed by good support. Cheer mamn

5 maj 2026
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

Thank you for the incredible feedback! We’re delighted that you’re enjoying the product and finding our support team helpful. Your recommendation means a lot to us, and we look forward to continuing to deliver a professional experience for you!

Best Regards,
RadiusTheme Team

Betygsatt 3 av 5 stjärnor

Issue resolved and refund processed

I initially had a negative experience after purchasing the Food Menu WordPress plugin from RadiusTheme because the plugin did not work with my website setup - theme.

I contacted support and provided access so they could investigate. Their team confirmed that the plugin was not compatible with my current setup.

When I first requested a refund, I did not receive a response for a couple of days, which was frustrating and led me to leave a negative review.

However, the company later explained that the delay happened because the support agent handling my ticket was on their scheduled day off due to their rotation system because of a recent change in their weekend schedule.

After following up, they processed the refund and canceled the subscription for my order.

I appreciate that they resolved the issue and issued the refund. the matter was ultimately handled and resolved.

Success

13 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Radius Theme has been fantastic to work…

Radius Theme has been fantastic to work with. They were quick to respond to my query, and their support is truly exceptional. The plugin itself is easy to use and works exactly as expected. I’m already looking forward to purchasing another one of their plugins.

15 februari 2026
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

We truly appreciate your kind words! It is great to know that the plugin is working exactly as expected and that you had a positive experience with our support team. We look forward to serving you again soon with our other solutions.

Betygsatt 1 av 5 stjärnor

No licences

Radius sells products with no full licence despite what they are saying. There plugin are not useable out of the box. They ask you for you credential to be able to debug, INSANE!
Do not buy there sh..y product

10 september 2025
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

Hello,

Thank you for using our products.

Could you please let us know which item you are currently using — a theme or a plugin?

If you are using one of our Envato themes or a theme purchased directly from our website, please note that the PRO plugins are bundled with the theme. However, bundled plugins do not include a separate license key, as per Envato’s policy.
You can find more details about how bundled plugins work here:
https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins

Regarding support, we may request temporary access because issues can sometimes be caused by conflicts between the WordPress theme, plugins, or hosting environment. Without access, it can be difficult to accurately identify the root cause and provide an effective solution.

Please email the details of the issue you are experiencing to mamun@radiustheme.com
, and I will personally review it and assist you with a solution.

Thank you for your understanding and cooperation.

Best Regards,
Mamunur Rashid
Founder, RadiusTheme

Betygsatt 5 av 5 stjärnor

Top Notch

Radius Theme's support is top notch just like their products. I am a happy and satisfied customer. Thank you guys.

9 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely amazing service

Absolutely amazing service! Everything was handled professionally, quickly, and with great attention to detail. The team went above and beyond to make sure everything turned out perfectly. I couldn’t be happier with the experience—highly recommend!

24 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excelent experience with RaddiusTheme

I had some issues installing and importing the theme demo because of my server settings, but the RadiusTheme team was absolutely amazing. They quickly stepped in, imported the demo for me, and made everything work perfectly.

Their communication was friendly, clear, and professional — it’s rare to find such a dedicated support team.

I highly recommend RadiusTheme and their products! Thank you so much for your help and great support! 🙏👏

3 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support 10/10

Had some issues setting up my website with the classified plugin. To be honest I do not think I have had better support with anything else in my life. Quick and friendly response, hand-on problem solving and great suggestions. Thanks Khalif!

26 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent theme & top-tier support!

I’ve been using a RadiusTheme WordPress template and I’m genuinely impressed. Not only is the design flexible and modern, but the support team has also been incredibly responsive.

I faced a few technical issues during setup, and their developers quickly helped me debug and resolve everything even beyond what’s typically expected.

Highly recommended for anyone looking for both great design and reliable support. Solid experience from start to finish!

11 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Team Pro plugin is used in our website.

The Team Pro plugin is used in our website and we had an issue where the lifetime license key was not working after recent updates to WordPress. The RadiusTheme support team were quick to respond and fixed the issue quickly. Excellent service.

14 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Straight to the point support

Using emails, the support team will spare their time to provide you with a simplified step by step process. They will go the extra mile to walk you through the steps and share videos too. And also provide you with recommended settings and practice for you to enjoy your purchase

3 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding Technical Support

Outstanding Technical Support

I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.

The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.

Highly recommended for anyone looking for great products backed by excellent support!

26 juni 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer