RadiusTheme Omdömen 

124
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Any time I had a problem with my theme, they sorted it out for me and sent me a screenshot highlighting what I needed to do. Fortunately, they adjusted the settings on my WordPress site for me. So I... Se mer

Betygsatt 5 av 5 stjärnor

Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straight... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mer

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(124)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great plugin Variation Images Gallery for WooCommerce, and support!

This is a great plugin for a store that needs a good gallery and the ability to add a lot of photos to each product variation. I needed help because the theme we bought didn’t display the slider correctly. I contacted support and received an immediate response. The developers found the problem and fixed it very quickly and efficiently. I recommend this plugin and developers! Thank you for providing a quality product!

22 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support

Even with different the time difference support was very fast, and the support staff were very attentive and helpful. The theme is really neat even for amateurs like ourselves. It's well documented but in the rare case there might be a problem or a question the ticket system is very straight forward.

23 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best wordpress themes support i've ever seen !

I worked with many WordPress themes supports before, and RadiusTheme support is the best i’ve ever seen. They are very responsive, efficient and give clear explanations. I recommend working with them without any hesitation. I would give a 10 stars if possible.

22 oktober 2024
Betygsatt 5 av 5 stjärnor

A 10 for them

They helped me at all times with the installation. Perfect attention from the first moment. A 10 for them, especially for Khalif Al Mahmud, who was the technical engineer who helped me.

18 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good

The theme ("Neeon") is great, it's constantly updated, and the customer support is fast and efficient. Thank you :)

12 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support provided for WordPress theme

I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using.

They have been extremely helpful and provided clear and concise instructions. All updates are in place and I'm very happy with my website.

Very professional and high quality service. Thank you very much for your help Khalif.

10 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Update resolves very quickly

Anytime whenever I ask you for the help or the information you always do a quick actions and resolve my issues. I really appreciate it. Thanks a lot and I am a happy and satisfied customer.

30 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Radius Theme is the best!Thank them so…

Radius Theme is the best!Thank them so much for their support and excellent feedback.They are always ready to help and helped me solve my problems that I faced.But now I feel confident that I have chosen the best template for them and if I have any problems, I know they can help me with this.Thank you very much!

19 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Support. Again.

Each time I have used RadiusTheme support I have found them to be prompt, polite and very helpful. Most recently Mehedi Hasan helped me with an issue that turned out to be rather complex. Mehedi kept me informed every step along the way and made sure I got the solution I was looking for.

12 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Support is determined to help customers

My initial review was influenced by not receiving a reply when attempting to solve issues. Since this oversight was realised & addressed, the team have apologised & been nothing but supportive. They have worked with me to get my directory created. Providing me with essential tutorials to help me have more understanding & control.

I feel my first review was quite premature without giving the support team the opportunity to help before escalating to this platform.

Despite my urgency the team have been super attentive in helping me & persistent in getting this resolved. I love the add on, the directory looks beautiful & now we have got this set up correctly it is an incredible addition to my website. I naively thought building a website would be easy however there are reasons there are professionals! This add on is pretty amazing for the functions & the price.

Much gratitude to Sohan

12 september 2024
Omdöme utan inbjudan
Logotyp för RadiusTheme

Svar från RadiusTheme

Hello,

I reviewed our ticket history and noticed we last responded to you two months ago. We also processed a refund for an addon at your request.

Regarding your concern about user information being deleted, this should not happen with our plugin.

Could you please create a new ticket or email me directly at mamun@radiustheme.com? I will personally ensure your issue is addressed.

Thank you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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