I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I use the Post Grid plugin, which is powerful yet simple in its UX and customization. Moreover, their support is great. I was stumped trying to customize the styling of a 'Read More' button into somet... Se mer
Företaget har svarat
Any time I had a problem with my theme, they sorted it out for me and sent me a screenshot highlighting what I needed to do. Fortunately, they adjusted the settings on my WordPress site for me. So I... Se mer
Great product, reliable solution, and easy to recommend. The team clearly understands what users need and delivers a professional experience from start to finish. Everything feels well-built, straight... Se mer
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I have been in contact with RadiusTheme support because I wanted some modifications to one of their WordPress themes that I'm using. They have been extremely helpful and provided clear and concis... Se mer
RadiusTheme is a leading software development company specializing in WordPress themes, WordPress plugins, web application development, and mobile application development. As an Envato Power Elite Author with over 60,000+ sales, we have established ourselves as a trusted name in the WordPress ecosystem. Our extensive portfolio includes over 100 items on Envato Market and 14 plugins on WordPress.org. Our products have earned the trust of more than 250,000 users worldwide who rely on our solutions to build, enhance, and manage their websites. Our flagship products are Classified Listing, the Post Grid, ShopBuilder, WooCommerce Variation Swatches and WooCommerce Variation Gallery. At RadiusTheme, we firmly believe that success is built on two pillars: quality products and exceptional customer service. Our dedicated team works tirelessly to ensure that every customer receives the best possible support, making their experience with our products seamless and satisfying.
Arma Majeda Malik Tower, Kha 215 Bir Uttam Rafiqul Islam Ave, Merul Badda, Gulshan-1, 1212, Dhaka, Bangladesh
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The technical support team were really helpful in sorting out a glitch with my portfolio not displaying correctly. They explained the fix clearly and managed to resolve the issue within a few emails.
Outstanding Technical Support
I was genuinely impressed with how quickly they responded and how professionally they handled my case. Within a short time, my problem was completely resolved.
The support team was not only fast but also clear and helpful in their communication. It’s rare to find such responsive and reliable customer service these days.
Highly recommended for anyone looking for great products backed by excellent support!
I needed help customizing an item in Post Grid Pro. I got a fast response to my request and the solution they provided worked perfectly! Can't get any better than that!!!
I have a low performance hosting. Theme support helped me a lot to set up the theme even though my server didn't have the proper performance. They were very kind and efficient
I have a couple of themes/plugins bought from them. The Classified themes/plugins are really nice. You may experience some issues along the way, but their support will help you and fix them for you. In my case, I am a very different time zone, and its understandable that you may wait for the reply but from my experience so far, they are always happy to assist you. So, if you need some cool classified listings themes or plugins related to that niche, they have cool designs and solutions.
Promptitude, safety, trust. Khalif Al Mahmud thank you again !
The customer service respond is superb and excellent.
I had a fantastic experience with RadiusTheme's technical support. From the moment I reached out, their team was prompt and professional, guiding me through the resolution of my technical issue with clear instructions and patience. Their expertise made the process smooth, and I truly appreciated their dedication to customer satisfaction.
siempre nos dan atención my efectiva y rápida. son de lo mejor
I got help very quickly, the theme looks good and they got a good customer service, got helped by Khalif
Thank you very much to the technical support, they responded promptly and helped effectively. You are the best. Thank you
The company offers a 30 day money back guarantee on their website but do not honour it when you actually try and claim your money back. Their customer support is really poor.

Svar från RadiusTheme
I purchased a wonderful wordpress theme.
But i was having some problems during the installation process during importing the demo files.
I sent a email and the support team help me in very few minutes.
Top!
affection, care for others and willingness to help. That's how Khalif treated me. Wonderful, patient and efficient. Thank you very much
The team is really helpful and work very fast. Always ready to check the issues and resolve it. I recommended!
The support is patient and efficient, resolve my technical problem quickly.
Thank you so much for your continued support
SUper responsive customer service - they helped us with some glitches and theme installation and navigated the errors with us promptly and with utmost professionalism!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.