PODUR Omdömen 

203
TrustScore 3.5 av 5

3,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Got the chestnut linen dress for my birthday. It was not worth the price at all. Almost £100 for such a bland dress. The material is good and the cut was smart but the colour was so dull and overall t... Se mer

Betygsatt 1 av 5 stjärnor

Scam company I ordered matching dresses for me and my daughter for Eid, when they did eventually arrive a week before Eid, my daughter was sent out a different article. They wanted me to re... Se mer

Betygsatt 5 av 5 stjärnor

“Absolutely obsessed with this outfit! The fit is perfection—true to size with just the right amount of stretch for all-day comfort. The material feels so high-quality and breathable, and the detail... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service! Returned a dress from Sweden without a tracking code, and apparently the package got lost somehow. The company kept in touch with me until we found the package and they g... Se mer

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Our designs are inspired by the essence of timeless sophistication and refinement - A collection of modest tailoring that celebrates femininity and self-expression, our signature morale - Worldwide delivery - Abaya, Kimono, Dress, Hijab - Kids and Woman


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

203 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 27 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(203)

58 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Great quality clothes

Great quality clothes, have bought several abayas for my little one which will last quite a while due to sizes. Would be better if the baby section also had similar sizes to older kids from 5years as some designs are quite different.

2 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Rubbish customer service

Rubbish customer service, ordered a dress for my 2 year old daughter which didn’t fit her but then ordered in a different size, would not give me a refund for the dress I returned, will never be buying from this company again! Such rubbish service

27 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommended

Dresses are so perfectly designed and beautifully executed; they are absolutely stunning, perfect and beautiful and above all my expectations. Thank you for made our Eid Al Fitr 2026 so special and unforgettable.

19 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Kids blue abaya

I have been buying from podur for a while. I have always liked their clothes but I feel like the quality has reduced down this year. I just bought the kids dress abaya and it shows up bright blue on the pictures but it was very green when I bought it. I bought it specifically as my daughters favorite color is blue so I was disappointed I’m hoping this was a one off

9 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I am incredibly frustrated with the…

I am incredibly frustrated with the lack of customer service. I purchased a dress to then realise that there was a fault with the stitching. I have been speaking to customer service to resolve the issue, they are slow to respond and are unhelpful in processing my return and eventual refund.

16 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I bought my soon to be 1 year old the…

I bought my soon to be 1 year old the lilac elegance dress. Honestly hands down the best dress I've bought for her so far. I cant fault it at all. The quality, material and design. I think for the price its a bargain. If you have a little girl.. buy the dress.. you won't regret it.

6 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Hit and Miss

I have ordered 3 Abaya's from here:

1) Cinnamon blooms ordered about 2 years ago was absolutely beautiful! No issues
2) Stone-Beige Embellished Floral Cinch Abaya bought around Sept/Oct 25. The best abaya I own. HOWEVEVER, it came really creased and I gently Steamed it the creases were not coming out and had to make the heat higher which ended up making a hole in my abaya :(
3) Deep Lilac Botanic Embroidered Cinch Abaya. Beautiful Abaya but the strings of the seams are coming out only worn once out. This also had loads of creases.

Conclusion: Honestly this brand has one of the prettiest abayas. I get huge compliments when I do wear any of these abayas. My issue is for the price point (which seems to be increasing every year)quality should be much better and not look damaged especially after one use. Also, it should arrive in a state where its wearable and not have so many creases. The brand should take pride in steaming the clothes before sending. It is really unfortunate as this brand has a lot potential to be amazing. Hope the brand takes on the feedback.

26 september 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

This is now the second time I’ve…

This is now the second time I’ve ordered from this shop. I bought two abayas — one for myself and one for my daughter. I really wanted to give the shop another chance because the products always look absolutely beautiful in the photos, especially the children’s designs. I thought maybe the first time was just bad luck.

Unfortunately, I was disappointed again.

The fabric of both abayas is extremely thin and feels very cheaply made. You can immediately tell by the material that the quality is low — it honestly feels like wearing polyester. It does not feel premium at all. For the price, this is simply not justified.

Another major downside is the return policy. I paid over 60 euros for one abaya including shipping. When I requested a return, I calculated that I would only receive around £34 back. That is almost half of what I paid, which makes returning the item completely pointless. For customers ordering from Europe, this really does not feel fair or customer-friendly. I cannot speak for how it works within the UK, but for international customers it is definitely not worth it.

Overall, the photos look beautiful, but the actual product quality and return conditions do not match the price.

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love Podur

I love Podur. I have ordered from them twice and they did not disappoint. Swift delivery and the item was packaged properly. I like the static pouch bag they put the garment in- a really nice touch and feels special.

15 augusti 2025
Betygsatt 5 av 5 stjärnor

Great costumer service

I had a great experience shopping with Podur. I bought a hijab bundle and one of the hijabs was out of stock, but they immediately reached out to let me know. They were very responsive and helpful when I asked if I could exchange it for a different colour, and everything was handled smoothly. Their customer service is excellent, and I truly appreciate how attentive they were. Would definitely recommend them!

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Modest glam that doesn't disappoint

I shop at Podur when I need a modest outfit for special occasions. I have ordered several times and never been disappointed. The customer service is great and sizing options means everyone is catered for. The material is also really good quailty and doesn't need any layering as the material is not see-through. Plus they have options for children that are just the cutest!

28 januari 2026
Betygsatt 1 av 5 stjärnor

I received a dress that was clearly…

I received a dress that was clearly filthy, stained, and worn, despite ordering it new for my graduation. Instead of immediately issuing a refund and providing a return label, I was asked whether I would need one, which was disappointing given the condition of the item.
Offered 10% off my next order for the inconvenience. No thank you

16 januari 2026
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Yusra,

Thank you for your feedback. We are sorry that the dress you received was not in acceptable condition, and we understand how frustrating this must have been.

We would like to clarify the point raised in your review regarding the return process. As outlined in the Returns & Exchanges section on our website, returns are normally initiated by the customer and the link for returns is available. For this reason, we asked you to return the item to us and advised that if you required any assistance with the return process or a return label, we would be happy to help.

Our intention was not to delay your return. We asked for the dress to be returned in line with our standard process and stated that assistance with the return and a return label was available if required, as we understand that not all customers may be familiar with the return process or comfortable arranging it on their own. Many of our customers do complete returns independently, while we remain available to assist whenever support is needed.

As outlined in our policy, a refund cannot be issued until the returned item has been received and processed. Once the item is returned to us, a full refund will be issued as confirmed previously. The 10% discount was offered purely as a goodwill gesture for the inconvenience caused and was entirely optional.

We regret that this was misunderstood and appreciate the opportunity to clarify our process.

Betygsatt 5 av 5 stjärnor

Excellent customer service and very…

Excellent customer service and very helpful in addressing customers' concerns! I love their dresses, they're so pretty and comfortable.

10 december 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Thank you so much Shabnaj for your kind words! We’re truly grateful for your lovely feedback and are so happy to hear that you had a positive experience with our customer service. It means a lot to us that you love the dresses and find them both pretty and comfortable.

We really appreciate your support and hope to continue serving you again soon.

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