PODUR Omdömen 

204
TrustScore 3.5 av 5

3,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Got the chestnut linen dress for my birthday. It was not worth the price at all. Almost £100 for such a bland dress. The material is good and the cut was smart but the colour was so dull and overall t... Se mer

Betygsatt 1 av 5 stjärnor

I would strongly caution others before ordering from Podur. I emailed them multiple times and sent several Instagram DMs, and they never responded. FedEx was also trying to contact them for informat... Se mer

Betygsatt 5 av 5 stjärnor

“Absolutely obsessed with this outfit! The fit is perfection—true to size with just the right amount of stretch for all-day comfort. The material feels so high-quality and breathable, and the detail... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent customer service! Returned a dress from Sweden without a tracking code, and apparently the package got lost somehow. The company kept in touch with me until we found the package and they g... Se mer

Företagsinformation

  1. Damklädesbutik

Skrivet av företaget

Our designs are inspired by the essence of timeless sophistication and refinement - A collection of modest tailoring that celebrates femininity and self-expression, our signature morale - Worldwide delivery - Abaya, Kimono, Dress, Hijab - Kids and Woman


Kontaktuppgifter

3,6

Medel

TrustScore 3.5 av 5

204 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 27 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,6

Alla omdömen

(204)

58 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

worn once and the dresses seam ripped

worn once and the dresses seam ripped! little rips happened all over my dress. absolute rubbish quality. i am extremely disappointed

26 juni 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi,

I’m very sorry to hear about the issues with your dress and completely understand your frustration. This is certainly not the quality we aim to provide.

Please email us directly at support@podur.co.uk so we can discuss this further and resolve the issue promptly. As an apology for the inconvenience, we’d like to offer you 10% off your next order.

We truly appreciate your patience and hope to make this right.

Kind regards,
Ammara
Podur Team

Betygsatt 5 av 5 stjärnor

Beautiful products :) xx

Great customer care provided by Podur always. Well packaged and delivered in amazing condition. Quality of products are reflected in the price. Never been dissapointed. I always place an order for my special events xxx

1 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dresses were gorgeous

Dresses were gorgeous - one of them sadly didn’t suit me and the other I had a change of heart on for the occasion I was buying them for. I returned these and although Royal Mail lost my parcel, the company refunded the full money quite promptly. Great customer service on their end - willing to accept the cash loss to keep customers happy. Keep it up!

28 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just great!

Happy returning customer here! Everytime I’ve worn a Podur piece, I’ve always received compliments! It’s become my go to online shop for abayas. The customer service is also second to none! Always answering any enquiries efficiently and promptly. Thank you Podur!

12 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered the eclipse linen gown

Ordered the eclipse linen gown, such a gorgeous dress, the fit is perfect for me, the cut is also stunning. The dress is so elegant, couldn’t recommend I got a size 8, fits me perfectly I’m also ref 5’2 in height and length was perfect also hope to see a restock of the other linen dresses from the summer collection xx

3 maj 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Thanks for your feedback! We're glad to hear you loved the fit of our bestselling Eclipse Linen Gown.

Betygsatt 5 av 5 stjärnor

Great place for Modest dresses

I have been wearing Podur dresses for occasions for almost 3 years and it always gets compliments, the sizing is perfect and the cuts flattering, an amazing place for modest dresses.

28 februari 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

We really appreciate your support and positive feedback! Thank you

Betygsatt 5 av 5 stjärnor

Perfection and Elegance

Absolutely love the material and the design of the dress. I ordered the olive green dress. It was so beautiful, flowy, elegant, and true to size. Definitely recommend buying from Podur! :)

24 april 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Glad to hear you loved the dress and thank you for your feedback!

Betygsatt 5 av 5 stjärnor

Podur is one of the few places where…

Podur is one of the few places where the product is better than it appears on the website. The quality is very good.

I had one bad experience with quality and the customer service team were very good at sorting it out.

Definitely recommend

10 april 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Sabah, thank you for your wonderful feedback. We're glad to hear you love our items, and that our customer service team were able to sort out the issue you had. Thank you!

Betygsatt 5 av 5 stjärnor

I am so happy and really recommend…

I am so happy and really recommend podur. I first ordered a dress that turned out to be out of stock and I got my money back within two days. I ordered another dress with fast delivery and it arrived in two days. and the dress was absolutely amazing. such nice material and fit perfectly. I will definitely order again/ Jamila

8 april 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Jamila, thank you for your lovely feedback! We're glad to hear your experience was positive, and you love your item.

Betygsatt 4 av 5 stjärnor

Slight delay with order but dress is amazing

Was a bit of delay regarding delivery but was understandable considering Eid.
(Edit)
The dress itself is beautiful and the material is lovely. Sizing is true to size so if you'd like a looser fit I'd suggest to size up.

1 april 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Maariya, we apologise for the delay. As noted on our site, due to Eid celebrations, some of our fulfilment team was on a short holiday, hence why there has been a backlog. We're catching up and appreciate your patience, and look forward to your updated review once you receive your dress :)
Edit: Thank you for your updated feedback! We also have size charts on our product pages for further reference on sizing.

Betygsatt 4 av 5 stjärnor

Got my refund, going to place another order hopefully

I placed an order, never received any updates if it was dispatched, after I contacted customer service they told me my order was lost in mail. They didn’t even bother to give me tracking details when the item was dispatched or a refund after they knew it was lost. Only a discount. Horrible service. They took my money and didn’t bother to tell me that the item is out of stock and lied about it being lost in mail. I WANT MY REFUND
(Edit)
In the email I received as a response from customer service the package was lost by courier and the item was not in stock anymore so you couldn’t send me the item. Now you’re claiming it was never picked up by the courier. Also I still haven’t received the refund yet.
(Edit)
My refund is now being processed, but I don’t appreciate I had to go to this length and write so much for them to process my refund, also to tell me one thing in private and then another thing on a public review
(Edit)
I got a refund an an explanation of what happened to my parcel, hopefully the next time I place an order there won’t be anymore issues, the dresses do look really nice. Will give an update once I place another order soon.

28 mars 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hello, thanks for getting in touch. You ordered on Thursday 27th of March, on Friday 28th we began to pack your order however, as outlined in our email to you on Tuesday 1st of April 'there was an issue with fulfilment and our Royal Mail pickup'. The order did not leave our warehouse, hence why you were not provided with a tracking number. We apologised for this, immediately refunded you and provided you with a discount code to use on your next purchase. We hope that helps, and again apologise for any disappointment caused.

EDIT - We have refunded the customer, refunding them on the 1st of April, however it took a couple days for the refund to process as per most banking systems. To clarify, your order was packed and prepared for dispatch on March 28th, but due to an issue with our courier pickup, it was never collected from our warehouse. Unfortunately, we didn’t realise the issue with this order immediately due to the Eid holiday affecting our operations. As soon as we confirmed the issue, we processed your refund right away.

Betygsatt 5 av 5 stjärnor

Quality and style are amazing

Quality and style are amazing, MashaAllah. The customer service is quick, responsive, and very helpful. I purchased my first order in February and have bought eight more since; this speaks volumes.

28 mars 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Salima, thank you so much for your positive feedback and consistent support!

Betygsatt 5 av 5 stjärnor

I had placed an order for a dress but…

I had placed an order for a dress but when I received it it was too small. When I got into contact with the customer service team they were very quick to respond and answers all of my queries. I then placed another order and that dress fit me so well and was really flattering.

2 februari 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Hi Alisha, we're glad we could help, and are happy to hear you love your dress!

Betygsatt 5 av 5 stjärnor

Beautiful dress

Beautiful dress, it fits perfect and I can‘t wait to wear it. Fast Shipment and lovely package! Thank you so much

22 januari 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Thank you so much for your lovely feedback Nassima!

Betygsatt 5 av 5 stjärnor

“Absolutely obsessed with this outfit

“Absolutely obsessed with this outfit! The fit is perfection—true to size with just the right amount of stretch for all-day comfort. The material feels so high-quality and breathable, and the details (like the stitching and buttons) give it such a luxe vibe. My daughter wore this for her birthday which fell on the 1st day of Ramadan and got compliments all day long! Highly recommend this if you’re looking for something that’s both stylish and comfortable for your little ones.

1 mars 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Thank you for your lovely feedback Saira. So glad to hear you and your daughter loved the item!

Betygsatt 5 av 5 stjärnor

Beautiful workmanship, lovely designs

Slms I received
my daughters package. Wow absolutely
stunning piece of art. I ordered one of the rose abaya in the smallest size for her. I was so impressed.. I live in Saudi.
Def going to be ordering more things in the next few months from you guys. For myself included. Shukran!

28 februari 2025
Omdöme utan inbjudan
Logotyp för PODUR

Svar från PODUR

Thank you for your wonderful feedback Razana! We're so glad to hear you love the items and will be purchasing again from us in the future!

Detta är Trustpilot

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