We have just purchased 2 x e-bikes and the service has been brilliant. The communication was great. The packaging was excellent and we are really pleased with the bikes. I would thoroughly recommend t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm an older client, 72, who has for the last 10-15 years been riding larger /more powerful ebikes. Great fun etc, especially cross country, but the years catch you up. So this bije is a compromise be... Se mer
Great service, bought an ADO Air 20s, ordered Tues late afternoon and it arrived Thu lunchtime, came via DPD so great to get one hour time slot. Answered my questions by chat feature on website and pr... Se mer
Bike arrived in 4 days from ordering tracking very good.. when assembling the bike the seat and post was missing, not in the box thou the box was completely sealed!! Markshop contacted duotts direct a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Get the best electric bikes, accessories and after-sale services from MarkShop
Kontaktuppgifter
3, 3 Southgate house, Southgate street, Southgate street, Southgate street, BA1 1AQ, BATH, Storbritannien
- 07422554664
- enquiry@markshop.co.uk
- www.markshop.co.uk
4,8
Utmärkt
612 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Please don’t buy from this company this…
Please don’t buy from this company this company. I was going to buy ebike from them but noticed there been selling and Dissolved in 5th December 2023 this illegal against the law company number 14208319 on gov this will be reported
8 november 2024
Omdöme utan inbjudan
Svar från MarkShop
Hello James,
We are genuinely puzzled by your comment. It’s unclear why you would make such a misleading claim with apparent malice. Additionally, this seems to be your first review on Trustpilot, and it was posted at an unusual hour, around 3 a.m. UK time?Furthermore, the username you used does not appear to be your real full name.
Our company was established four years ago and remains fully operational. We believe and have checked that your review actually pertains to another business named 'MARKSHOP LIMITED' with a totally different company number, which is entirely unrelated to us. As such, we have reported your review for further investigation.
Thank you for your understanding.
Best wishes
MarkShop
Ado Air 20 Pro ebikes
We bought two Ado Air 20 Pro ebikes. They were in stock, and delivered within two days as promised. The price was very competitive and the discount for two applied easily enough.
The bikes are great, though the manual isn’t brilliant. The lights are very good but it seems you can only turn them on and off via the app. I saw videos of people carrying the bikes up steps with one hand - good luck with that! We wanted good looking bikes with enough power to get up our nearby hills. They have been great for that.
6 november 2024
I can highly recommend this amazing company!
I can highly recommend this amazing company. When I first decided to buy my m20 I went with a different company who mucked me about,so after I got my refund I found markshop and my order was delivered within a week, that was two years ago. One of my planetry gears broke and I contacted markshop not expecting much as I knew it was out of warranty, well they were so so helpful and it wasn't long before I received a whole new motor from Engwe!
1 november 2024
Omdöme utan inbjudan
Great customer service!
A part failed on my purchase and MarkShop were extremely responsive and sent a new part to me very quickly. Great customer service!
9 november 2024
Omdöme utan inbjudan
As of this moment in time I haven’t…
As of this moment in time I haven’t received my order
27 oktober 2024
Svar från MarkShop
Hello Mr. & Mrs. Clifford,
Thank you for your feedback.
We have reviewed your order, MASP2972, for the (Non-UK Stock) ADO Accessory 10.4 Ah Battery for A20+/A20 XE for A20+ 10.4Ah Battery, which was placed on October 27, 2024, at 9:21. As noted at the time of your purchase, this battery is Non-UK Stock, and typically takes 1-3 months to arrive at a UK address. You may refer to this link for more details: https://www.markshop.co.uk/collections/ado-accessories.
We apologize if the estimated waiting time was overlooked when the order was placed. To expedite your order, we have arranged for the battery to be sent from one of our new batches currently in customs, expected to arrive at our UK warehouse within 1-2 weeks. Tracking information will be updated as soon as it’s dispatched. This should significantly reduce your waiting time, as most customers need to wait at least 1-2 months. Please rest assured that we are making every effort to assist.
Thank you for your understanding.
Best wishes
MarkShop
Ho ordinato la forcella per la mia…
Ho ordinato la forcella per la mia Engwe M20,non riuscivo a trovarla in Italia nessun negozio in Italia,attendevo da 3 mesi di trovarlo,poi ho trovato questo negozio Markshop,che avevano il pezzo che mi serviva,l ho ordinato ,ci sono state delle difficoltà con i controlli doganali ma il negozio Markshop è stato sempre disponibile,ha risposto ad ogni mia domanda e richiesta,sono stati molto gentili.Quindi io consiglio di acquistare da questo negozio sia per la fornitura sia per il servizio clienti.Consigliatissimo!Grazie ancora
8 oktober 2024
Thank god ya how for me buy
It took a long time to
Come. but I glad ya how for me to buy. Thank you
27 september 2024
Svar från MarkShop
Hello James
Thank you for your feedback. We have checked that your order number is MASP2941, the (Non-UK Stock) ENGWE Accessory Right&Left Side Brake Levels for Engwe EP-2 Pro*1.
We have sent the shipping confirmation email to your email address Today on 7:04, as the Engwe and courier was having the National holiday until 08/10/2024 and we have updated the tracking info as soon as we have it. We apologize for any delay because of the holiday. Please note that for these accessories, it normally takes 7-14 working days delivery of the Non-UK stock. We are always here and trying our best to help our customers.
Best wishes
MarkShop
Excellent Service
Informed of shipment from day 1 so I knew when it was likely to arrive. Well packed and exacty what was described. Yet to fit it but instructions look straight forward
27 september 2024
Superb after sales
We purchased 2 e-bikes from Marks Shop and after 10 months one of the motors failed, the response from Marks shop was absolutely superb, the problem was quickly resolved and cannot praise this company highly enough
26 september 2024
Omdöme utan inbjudan
Although I hadn't purchased anything…
Although I hadn't purchased anything from MarkShop they went out of there way to answer a technical question on my new ENGWE E26 ebike.
I had tried contacting ENGWE direct but couldn't get a straight answer.
10 september 2024
Omdöme utan inbjudan
Delivered super quick
Delivered super quick, well packaged and two lovely delivery guys made sure it was safely placed in my kitchen. Bikes brilliant, well made and strong.
20 augusti 2024
They were very helpful and even asked…
They were very helpful and even asked the engineer for me and they took the time to answer my questions
9 augusti 2024
Absolutely love the bike and your…
Absolutely love the bike and your service and delivery was outstanding
13 augusti 2024
Great service good communication prompt…
Great service good communication prompt delivery all round great experience
8 augusti 2024
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