We have just purchased 2 x e-bikes and the service has been brilliant. The communication was great. The packaging was excellent and we are really pleased with the bikes. I would thoroughly recommend t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm an older client, 72, who has for the last 10-15 years been riding larger /more powerful ebikes. Great fun etc, especially cross country, but the years catch you up. So this bije is a compromise be... Se mer
Great service, bought an ADO Air 20s, ordered Tues late afternoon and it arrived Thu lunchtime, came via DPD so great to get one hour time slot. Answered my questions by chat feature on website and pr... Se mer
Bike arrived in 4 days from ordering tracking very good.. when assembling the bike the seat and post was missing, not in the box thou the box was completely sealed!! Markshop contacted duotts direct a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Get the best electric bikes, accessories and after-sale services from MarkShop
Kontaktuppgifter
3, 3 Southgate house, Southgate street, Southgate street, Southgate street, BA1 1AQ, BATH, Storbritannien
- 07422554664
- enquiry@markshop.co.uk
- www.markshop.co.uk
4,8
Utmärkt
612 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
customers service went above and beyond…
customers service went above and beyond to help.
24 juli 2026
We have just purchased 2 x e-bikes and…
We have just purchased 2 x e-bikes and the service has been brilliant. The communication was great. The packaging was excellent and we are really pleased with the bikes. I would thoroughly recommend this company.
21 juli 2026
Great Website
Great website good products good value Great aftercare service simply can’t fault this company big thumbs up 👍
2 juni 2026
Issues /questions resolved quickly and satisfactorily.
Bike arrived as promised. Had an issue/question regarding published spec. They replied same day after having contacted the manufacturer. Question answered satisfactorily. Very good service , recommended.
7 juni 2026
Absolutely perfect really good people…
Absolutely perfect really good people to deal with
Went to a different dealer and they were hopeless
MarkShop are very helpful and knowledgeable
Would recommend
2 maj 2026
Omdöme utan inbjudan
They did exactly what they said they’d…
They did exactly what they said they’d do..
Delivered on time and the bike was as described
Thanks
13 maj 2026
You are asking for a review
You are asking for a review, What for? I have placed an order in May with delivery not expected until June, Give a person a chance to see the goods first!
19 maj 2026
Svar från MarkShop
Hello Richard,
Thank you for your review.
We have reviewed your order MASP3920 for:
* (Non-UK Stock) ADO Accessory Carbon Belt for ADO Air 20 / Air 20S / Air 20 Pro ×1
The review invitation was sent automatically via the Trustpilot system, which does not always align with the delivery date, particularly for non-UK stock items. If you have not yet received your order within the stated delivery timeframe, you may simply ignore the invitation, or alternatively wait until the parcel has been delivered before leaving any feedback. The review option is there for customers who wish to share their experience — we never ask customers to leave a review if they do not wish to do so.
Your order was placed on 19 May 2026 at 09:25, and we dispatched it promptly on the same day at the earliest opportunity. A shipping confirmation email, including full tracking details, was also sent to Richard Martin (richard280561@gmail.com) at that time.
For your convenience, your tracking details are as follows:
Tracking Number: YunExpress Tracking – YT2613900706960206
Tracking Link: https://www.yuntrack.com/parcelTracking?id=YT2613900706960206
According to the latest courier update:
Tuesday, 26 May 2026
09:41:41 Local Time
The courier has received this parcel for delivery and will set a delivery time shortly
GB
We can confirm that your order was processed and dispatched within an appropriate timeframe, and the shipment remains within the normal delivery window with no delays identified. The parcel has already been received by the local delivery carrier, and they are currently arranging the delivery schedule. Please allow the parcel to arrive within the stated delivery timeframe.
We would also like to note that, prior to your review, we had not received any direct email or message from you regarding the order or delivery status. Nevertheless, we are now also sending this information to you directly by email for your reference.
We hope this clarifies the situation and reassures you that your order is progressing normally.
Thank you for your understanding and patience.
Best wishes,
MarkShop
We're are goods?????
16 maj 2026
Svar från MarkShop
Hello David,
Thank you for your review.
We have reviewed your order MASP3913 for:
* (Non-UK Stock) ADO Accessory Kickstand For ADO Air Carbon ×1
* ADO ACCESSORY Aluminum Fenders & Rear Carrier For ADO Air Carbon Silvery (Non-UK Stock) ×1
Your order was placed on Saturday, 16 May 2026 at 17:31, and we dispatched it promptly on Sunday, 17 May 2026 at the earliest available opportunity. A shipping confirmation email, including full tracking details, was sent to David Hawley (davedish11@hotmail.co.uk) at the same time.
For convenience, your tracking details are as follows:
Tracking Number: YT2613700701528598
Tracking Link: https://www.yuntrack.com/parcelTracking?id=YT2613700701528598
According to the latest courier update:
Sunday, 24 May 2026
14:32:16 (Local Time)
Status: Delivered to local carrier
Location: BRAINTREE, BRAINTREE, GB
Please note that both items ordered are clearly listed as Non-UK Stock accessories, which normally require approximately 7–14 working days for delivery following dispatch. This information was also clearly stated on our website at the time the order was placed:
https://www.markshop.co.uk/collections/ado-accessories
We can confirm that your order was processed and dispatched within an appropriate timeframe, and the shipment remains within the normal delivery window with no delays identified. The parcel has already been transferred to the local delivery carrier and should be scheduled for final delivery shortly once processed by them.
We would also like to note that, prior to this review, we had not received any direct email or message from you regarding the order or delivery status. Nevertheless, we are now also sending this information to you directly by email for your reference.
We hope this clarifies the situation and reassures you that your order is progressing normally.
Thank you for your understanding and patience.
Best wishes,
MarkShop
I've brought from Markshop a few times…
I've brought from Markshop a few times now ,always good quality items , and great service, thanks sharon
4 maj 2026
Display EP-2 PRO/ Engine X/M20/Engine Pro 2.0
Good Morning,
Just a quick line to say that we recieved the two monitors this morning and they work perfectly.
Thank you/team sooo much for your hard work!!
We will shop again with you in the future!
28 april 2026
Quick delivery from China
Quick delivery from China ! Good customer service! Every question I ask, was answered. Will use Mark shop again . Thanks for a easy transaction.
1 maj 2026
Excellent seller highly recommend
Excellent seller highly recommend, throttle turned up very quick and we're very Quick to reply if I had sny questions, will 💯 buy from them again 🤜🏼🤛🏼
25 april 2026
Have bought from MarkShop before and very straight forward. Quality products and price. Thanking you kindly 🙃
Have bought from Markshop
23 april 2026
Frânele au ajuns repede ,ambalate…
Frânele au ajuns repede ,ambalate foarte bine,le-am montat după tutorial și merg super ok.,Voi mai reveni pentru o comanda de portbagaj pt M20 meu.Toate cele bune și vânzare multă.
15 april 2026
Adapter cable for ebike battery.
Ordered an adapter cable for the battery on my engwe engine x so that I could use the rear rack battery that I recently fitted to my bike. I needed this as the new battery had a different port fitting . Mark shop arranged to get one shipped from China at a very reasonable price. The tracking was excellent and I received it in just 7 days. I would highly recommend this company.
14 april 2026
Omdöme utan inbjudan
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