E-Go Bike Omdömen 

404
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Excellent communication on purchase and regarding delivery. Would have valued more information on aftercare service. No idea on the best tyre pressures. Had an issue with the seat dropping as cycling... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Very prompt service and was pleased that the pannier rack had already been fitted and the battery was charged when the bike was delivered. Used the bike on our holiday to France and the bike easily co... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I must congratulate Glenn Russel of E-Go Bikes. I purchased a large folding bike during the New Year special offer and I'm delighted with it. The only slight gripe I have is that the drop-down stand i... Se mer

Företaget har svarat

Företagsinformation

  1. Cykelaffär

Skrivet av företaget

Electric bike seller.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

404 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(404)

17 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing bikes, excellent customer service

We purchased two of the lite bikes, they were delivered very quickly at a time that suited me perfectly. What I am impressed with is the customer care, we had an issue with one of the bikes, spoke on the live chat and Glenn arranged to come out to fix it.
I've never had service like it, would 1000% recommend to anyone thinking of buying a bike, to use this company

25 juli 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Sharon, many thanks for your kind words. All the best

Betygsatt 5 av 5 stjärnor

E-go Max

Very prompt service and was pleased that the pannier rack had already been fitted and the battery was charged when the bike was delivered. Used the bike on our holiday to France and the bike easily coped with the French cycle paths and roads.

13 juli 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Stuart, great that you're happy with your purchase, all the best

Betygsatt 4 av 5 stjärnor

Great folding e-bike for the money.

Excellent communication on purchase and regarding delivery. Would have valued more information on aftercare service. No idea on the best tyre pressures. Had an issue with the seat dropping as cycling along, this caused electric wire casing to be scraped on the ground. We called and were advised to tighten the post screw, which we did but it still happens occasionally.

29 maj 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Nicola, many thanks for taking the time to leave a review, if the seat post still causes an issue , please contact us so we can help to resolve it

Betygsatt 5 av 5 stjärnor

Bought ego carbonlite 3s recently.

Bought ego carbonlite 3s recently.. Telephoned initially and had great advice.
Ordered and delivered on time exactly as promised.
Great bike and so far so good

15 juni 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Many thanks Anthony, this bike is a great addition to our range

Betygsatt 5 av 5 stjärnor

Good service

Good service, easy and efficient communication and my husband is happy with his present.

5 april 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Fiona, many thanks for taking the time to leave a review about your husbands CarbonLite 3s All the best

Betygsatt 5 av 5 stjärnor

I must congratulate Glenn Russel of…

I must congratulate Glenn Russel of E-Go Bikes. I purchased a large folding bike during the New Year special offer and I'm delighted with it. The only slight gripe I have is that the drop-down stand is leaning too far and the hight gust of wind one day blew the bike over! I've had an Allen bolt come loose and lost, so I contacted Glenn who has kindly put two spare ones in the post for me as was not possible to find one in my area. Many thanks from Geoff a very satisfied customer.

16 juni 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Geoff, really appreciate the review for your Max+Pro.
I have emailed you instructions on how to lengthen the kick stand.
All the best

Betygsatt 5 av 5 stjärnor

Glen you are a great guy with old…

Glen you are a great guy with old fashioned custom service thank you for your assistance when I purchased a ex demo bike from you and although you couldn’t supply that particular bike as it was sold that day at a show you honoured my purchase with a brand new one couldn’t ask for more, Also a great well built bike delivery extra quick with very easy assembly well done to all involved.

15 april 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Many thanks for taking the time to leave a review, it really helps, all the best

Betygsatt 5 av 5 stjärnor

Great Company to deal with. Highly Recommended.

Great Company to deal with. Very helpful friendly service. Good communications. Website very easy to use. Product is brilliant. Well built. Easy to use. Just what I needed. Great value for money. Highly recommended. 5 star service. Many thanks for all your help, such a smooth transaction.

11 mars 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Many thanks Paul, glad you're pleased with your bike, all the best

Betygsatt 5 av 5 stjärnor

I don’t really do reviews,

I don’t really do reviews,, but I’m feeling this guy deserves one,, I’ve a e-go Olympus bike, a very strong built bike I may say. Well I had a error 10 code. I was at my wits end struggling to fix my bike. Glen helped me solve my problem. The guy is a friendly and patient chap who went out of is way to help me. I personally would recommend this company if your looking to purchase an E Bike as they are exceptionally helpful and knowledgeable. Thanks Glen.

14 mars 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Thanks Brian, very much appreciated.

Betygsatt 2 av 5 stjärnor

So I purchased a bike through this…

So I purchased a bike through this company and on the first ride, the tyre inner tube came out of the wheel and off of the rim. I’ve rode many electric bikes and never experienced this, thus I wanted to send it back to them. It has since been a load of trouble organising this and now I’m being told I could be charged a minimum of 10 percent to return a bike that’s not made very well clearly. I will update my review depending on how the return goes. The bike is in perfect condition and was rode only once so let’s see how much they try to charge me for this when all is said and done.

15 februari 2026
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Dear Mr Gilligan,
Please supply details of model, date and proof of purchase for this bike. We have no record of any such purchase taking place, furthermore, we have had no contact from you, written or otherwise. I'm sure you are mistaken and did not purchase this bike from us. This being the case I would ask that you retract this review as it is very damaging to us.
Regards
e-go Bike
This is an updated request for information, I have requested information, see above, Trustpilot have also contacted you for a response, you have replied to neither. Please respond so this matter can be rectified. It is extremely unfair to accuse this company of something which is clearly untrue, whilst it's completely possible you have an e-go bike it was not purchased from us, nor did we discuss anything about a return. Please respond!!!!!!!!

Betygsatt 5 av 5 stjärnor

Great bike and great customer service

Great bike and great customer service
Glen was very helpful
I would recommend the e go electric bikes done over 40000 miles on my e go lite* bike and still going strong purchase the e go carbon bike and is a amazing bike too

21 december 2025
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Lorraine, thanks for taking the time to leave a review, very much appreciated.
All the best

Betygsatt 5 av 5 stjärnor

Excellent 5* service and 5* bike

Excellent online 5* service from Glenn before, during and after my purchase. Very quick, friendly with good and helpful advice.
Delivery was also very quick.
The bike - a Lite+ - was very easy to set up. It is good value, good to look at and good to ride.
I'm very happy with my choice.

7 november 2025
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Terry, many thanks for taking the time to leave a review. Glad you're pleased with your purchase.

Betygsatt 5 av 5 stjärnor

Absolutely fantastic bike

Absolutely fantastic bike, even better than I expected, very easy to ride and very easy to fold for storage in a small space and the service I received from e-go bike has been outstanding.

22 september 2025
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Julie, many thanks for the great review, all the best

Betygsatt 4 av 5 stjärnor

Super friendly

Super friendly, helpful and speedy delivery. Thanks

21 augusti 2025
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Stuart,
Many thanks for taking the time to leave a review.
All the best

Betygsatt 5 av 5 stjärnor

Top Bike.

Met Glen down at the E bike festival, was very thorough throughout the process, great bike, demonstrated it well. Overall very pleased with the purchase highly recommend.

1 september 2025
Logotyp för E-Go Bike

Svar från E-Go Bike

HI, many thanks for taking the time to leave a review, glad you like the bike. All the best.

Betygsatt 5 av 5 stjärnor

Great communication

Great communication, speedy delivery, great product, very happy wife

Thank you

4 augusti 2025
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Andrew, many thanks for taking the time to leave a reveiw, all the best

Betygsatt 5 av 5 stjärnor

Very happy with my new bike

Very happy with my new bike!
Buying was a good experience all round, very helpful friendly staff and super speedy delivery! Would recommend this company

29 juli 2025
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Ruth, many thanks for taking the time to leave a review, happy that you are pleased with your purchase, all the best.

Betygsatt 5 av 5 stjärnor

Great service -Glenn cares about…

Great service -Glenn cares about customers (not found customer service as good).

First time of contact a long time ago saddle post lock fell out - Glenn explained I had not fitted properly (he was right) sent replacement FOC,

Now this week battery failing (4 years, Being honest probably not been stored by me great) - went to buy a new one and Glenn stopped me and tried to help me avoid buying one by getting me to do a few checks first - could have so easily said just buy one - customer service first not profit 😀

Anyway I do need one.

He is super quick to come back, super helpful and happy to give advice.

Product great, service exceptional

25 juni 2025
Omdöme utan inbjudan
Logotyp för E-Go Bike

Svar från E-Go Bike

Hi Paul, many thanks for your kind review, we are not in the business of unnecessarily selling you something you don't need. all the best

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