Loadrans LLC Omdömen 128

Horrible! Unethical! Scam artists! Do not use them. They refused to deliver my things unless I paid them more money, with some guy with a foreign accent shouting into the phone and pretending not to understand my questions. Absolutely no accountability with this company, and when you call them you can tell they don't give a crap about you or your stuff once you've paid them. They lost things and broke things, and then never sent me my reimbursement check.

They lost 1/3 of my stuff. Never went back to the warehouse to check. Then the driver required $300 in cash to deliver my stuff. Said that 18 wheelers were not allowed in my cul de sac. Two days later an 18 wheeler showed up for a move right across the street from me. Never got that back, either. I hope they all burn in hell.

They took my stuff and my money. They should have delivered in September, it's December. I call and they've said 2-3 days since September 10th.

The worst experience ever.

Loadrans LLC, 1601 Perrino Place, Suite D, Los Angeles CA 90023 / (800) 989-2620
Also: Loadrans LLC, 1946 Sabre Str, Hayward CA 94545

Also goes by Rapid Response Moving and CA State Moving Services (why do they have so many different names?)

Additional phone numbers for Loadrans LLC: (347) 977-1704; (561) 221-6912; (321) 396-6358; (772) 742-5246; (510) 936-7133;

They also have t least 10 different email addresses.
Two days before Loadrans LLC was to pick up my items in Palm Desert CA they (unfairly) jacked our price up an additional $7000. Unbelievable - they knew my back was up against the wall and I needed to leave in a few days.
Anyways, Loadrans LLC showed up in a BOX TRUCK. The truck did not fit all of my items and I had to leave $1000s of dollars of items behind.
From Palm Desert CA, my items were brought to Los Angeles and placed in storage until Sept 16 or so.
Then my items went to Hayward CA as Loadrans LLC has an office there. It looks like the items were stored and then transferred to another truck (two transfers and two storages to this point).
Loadrans LLC was supposed to deliver to my house in Canfield OH on Sept 17. Through 100s of phone calls, emails, texts - everyone involved was lying to us.
At some point Loadrans LLC transferred my items to two truck drivers. Either they worked directly for Loadrans LLC or they were contracted - so now we are up to three transfers.
Supposedly the truck arrived in the area during the evening Sept 19 or the morning of Sept 20. The driver (some guy named Shawn or Sean) claimed they could not bring the truck down my street. They wanted another $2000 (of course, in CASH). Another total scam and they were holding my items hostage.
The idiots still transferred all of my items to a U-HAUL Box Truck, so this would now be FOUR transfers.
The guys showed up, we paid them the balance of $4651 plus the extra $2000 in cash (they would only accept cash) and they began to deliver my items.
I paid for “white glove pick up and delivery service” that included disassembly at pick up and assembly at delivery. These guys had absolutely no idea how to assemble anything, plus half the stuff was busted.
In total Loadrans LLC did over $100,000 of damage to my items and personal property. They have offered me a measly $200 in compensation, which I declined.
The head of their “claims” office is some person named Kate +1 (201) 588-0748
Of course, she doesn’t work anywhere close to Los Angeles, so this is just another con job by Loadrans LLC. These people need to be shut down. They “bait and switch” customers and no one has any recourse. They will not give refunds or accept “claims”.