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Liberty Omdömen 

9 037
•
TrustScore 4.5 av 5

4,4

Fastighetsunderhåll
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Was given a morning appointment and by 11 I went on the online chat and I was told they would be there by 1pm and still no one came so I rang and was told they might be delayed so rang again around 2... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Se mer

Företaget har svarat

Företagsinformation

  1. Fastighetsunderhåll

Skrivet av företaget

Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007

Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(9 037)

1 255 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Very professional &respectful of my…

Very professional &respectful of my house , explained everything to me ,,, cleaned up everything before they left , very happy 😁

8 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Debbie,

thank you for your feedback, I'm happy everything went well for you, and our colleague was respectful of your home.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Very polite gentleman

Very polite gentleman. respected my home . Also completed the job

13 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Tara,

thank you for your feedback, I'm happy everything went well for you and our colleague was respectful of your home.

kind regards
Wendy

Betygsatt 5 av 5 stjärnor

Absolutely brilliant.job all done and…

Absolutely brilliant.job all done and dusted.all neat and tidy..filled holes .cleaned up.,very friendly girl x boy...realy pleased.wuth it all.xx

13 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Mrs Whiteley,

thank you for your feedback, I'm happy everything went well for you and our colleague gave a good impression.

kind regards
Wendy

Betygsatt 1 av 5 stjärnor

Cowboy s of a company

Cowboy s of a company. Waiting nearly 2 years to fix a boiler. Absulute useless.

12 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Louis,

I am sorry to hear of the issues you have faced.

We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.

Kind Regards

Wendy

Betygsatt 5 av 5 stjärnor

Very pleasant man came to do boiler and…

Very pleasant man came to do boiler and gass check. Thank you..

9 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Christine,

Thank you for your kind review. We're pleased to hear the engineer was friendly and made the boiler and gas check a positive experience. It's always nice to know our team are providing a service that customers are happy with. We appreciate you taking the time to share your feedback.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

Your representative was very professional and engaging

Positive experience all round.

10 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi,

Copilot said:

Thank you for your kind feedback. We're delighted to hear our representative was professional, engaging, and helped make the visit a positive experience. It's great to know everything went smoothly from start to finish. We really appreciate you taking the time to share your experience.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

Well done Kai.

Due to a late change in arrangements, I rang Liberty to request a before 11 am visit by the engineer for the annual service. Kai arrived @ 10.10am, he was smartly dressed - even in 30° temperatures; he was friendly, professional, organised and thorough. In my opinion, the very best type of engineer and service we'd all be happy with. Well done Kai and well done Liberty for employing him!

10 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Susanne,

Fantastic news the recent visit went well with Kai.

If you would like an official compliment sending to Kai please send a summary to Feedback@liberty-group.co.uk, Please include your name & address.

Thanks

Paul

Betygsatt 1 av 5 stjärnor

They was wrong I have email them to…

They was wrong I have email them to inform them I am not available yesterday and have ask change the date not yet confirmed it. I have trying texts with the numbers you left by text I have received But me can’t texts back your side is blocked 🚫 how can I texts if it’s blocked unable access because I am deaf so annoying no access via to communication by texts no by email I am waiting. no visit yesterday ok. I wasn’t home. Thank you. For poor service. Kind regards Jane Enright

10 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Jane,

I am sorry to hear of the issues you have faced.

We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.

Kind Regards

Paul

Betygsatt 4 av 5 stjärnor

the technician was prompt & efficient…

the technician was prompt & efficient no problem at all

8 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Edoneoperations,

Thank you for your feedback. We're pleased to hear the technician arrived promptly and carried out the work efficiently. It's great to know everything went smoothly and without any issues. We appreciate you taking the time to leave a review.

Speak soon,

Adrian

Betygsatt 5 av 5 stjärnor

Very punctual and polite engineer

9 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Good afternoon, Ryan,

Thank you for your feedback. We're pleased to hear the engineer arrived on time and conducted themselves in a polite and professional manner. It's always encouraging to know our customers have had a positive experience. Your review is much appreciated.

Speak soon,

Adrian

Betygsatt 2 av 5 stjärnor

Not recommended.

I live, in what is classed as social housing.
Since my housing association changed to using Liberty, because they were cheaper than the other company they used ( who were always faultless), i have had nothing but issues.
Anywhere from being told, my boiler had been fixed to only have it.Blow up a few days later - literally blow up - to having my central heating rads come on, regardless of the fact the thermomester is set at zero, every time I put my hot water on.
This is unacceptable.
What is also unacceptable?Because I took a morning off work, unpaid, is a message to say the engineer will be late half an hour after he has left.
I'm not quite sure why this company has such a high score on trust pilot, as I know, I am not the only one who has had nothing but issues with them, but here we are.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Liberty

Svar från Liberty

Hi Colin,

I am sorry to hear of the issues you have faced.

We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.

Kind Regards

Paul

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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