Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was given a morning appointment and by 11 I went on the online chat and I was told they would be there by 1pm and still no one came so I rang and was told they might be delayed so rang again around 2... Se mer
Företaget har svarat
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Företaget har svarat
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktuppgifter
Charley Wood Road, L33 7SG, Liverpool, Storbritannien
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Utmärkt
9 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
A job really well done.
The person who came and did the was patient, Thorough , Asked any questions and was a gentleman. A person above all represents the firm they work for and the gentleman that represented the company is an asset to that company.
4 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Engineer arrived in the time given
Engineer arrived in the time given. Very pleasant, checked all relevant appliances. Completed checks in a timely manner
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Jane,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
The engineer was very efficient and…
The engineer was very efficient and friendly, he was a lovely lad and can come and do next year's
Thanks
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Laura,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
Svar från Liberty
Hi Nicola,
thank you for your feedback, I'm happy to hear our colleague was early and friendly.
kind regards
Wendy
The worker was very professional
The worker was very professional, explained what he was doing ,did a great job also cleaned up after finishing his job brilliant
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and the job went well.
kind regards
Wendy
Nice guy
The man that came out to me was really nice very respectful and genuinely helpful let me know that everything was fine and all was good.
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Good morning, Horace,
Thank you for your lovely feedback. We're really pleased to hear the engineer was respectful, helpful, and took the time to reassure you that everything was working as it should. It's great to know you felt well looked after during the visit. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
Svar från Liberty
Hi Sandra,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and everything went well.
kind regards
Wendy
REVIEW
I am bedbound and the engineer was very kind and explained everything he was doing and explaining as he went along
30 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Natalie,
Great to see we met your expectations.
Thanks
Paul
The Engineer was polite
The Engineer was polite, humble and professional.
4 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hello Akinwale,
Great to hear.
Thanks
Paul
Polite,fixed my boiler and radiator…
Polite,fixed my boiler and radiator problem s lovely man was on time too
4 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Claire,
Wonderful news - Glad to hear the problem is now resolved.
Thanks
Paul
Svar från Liberty
Hi Aleksandrs,
thank you for your feedback, its great to hear.
kind regards
Wendy
Very professional
Very professional very polite nice man. Had a service on boiler he checked all the smoke alarms as well . Would recommend Liberty gas .
3 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and your service went well.
kind regards
Wendy
Disgraceful behaviour from van driver
Not a client, but encountered one of their van drivers on the road and he was an absolute disgrace - nearly rammed our car, refused to let us pull in on a dual carriageway merging to a single due to road works and then did the same again a few moments later before under-taking on a tricky city road. My wife was very distressed! Terrible representation of the company!
3 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
They were very helpful and very polite.
They were very helpful and very polite.
30 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Helen,
thank you for your feedback, I'm happy to hear our colleague gave a good impression.
kind regards
Wendy
The engineer was brilliant very helpful…
The engineer was brilliant very helpful and knowledgeable great job
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague did a good job and was helpful.
kind regards
Wendy
Good service
Good service. Engineer polite, respectfully and professional in his job.
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Good afternoon, Harjit,
Thank you for your feedback. We're pleased to hear you were happy with the service and found the engineer to be polite, respectful, and professional throughout the visit. It's great to know the work was carried out to your satisfaction. We appreciate you taking the time to share your experience.
Speak soon,
Adrian
The engineer was friendly and…
The engineer was friendly and respectful got straight on to the safety check and done a very professional job and left everything clean and tidy.
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Gordon,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and left your property tidy.
kind regards
Wendy
Svar från Liberty
Hi Gloria,
Great news.
Thanks
Paul
Great
Fairly easy to make an appointment. The engineer was great. Very friendly and helpful with any questions I had.
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Stephanie,
Wonderful to hear of your positive experience.
Thanks
Paul
Professional
Engineer was on time.. very professional and very polite
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Tracie,
Great to hear.
Thanks
Paul
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