Patrick, Ashley & Danny cracked on from the moment they arrived & didn’t stop working until the job was complete. They worked as a team doing a big job & providing both professional work & attitudes.... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was given a morning appointment and by 11 I went on the online chat and I was told they would be there by 1pm and still no one came so I rang and was told they might be delayed so rang again around 2... Se mer
Företaget har svarat
The man put shoe covers on with out asking as I’ve had previous problems with mud left all over and dirty rain water. He was very respectful towards my home which I appreciated massively.
Företaget har svarat
Our service engineer called to say he would arrive in half an hour and was prompt and efficient. He removed the gas fire and thankfully the live pigeon also which had fallen down the chimney. He... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Maintaining warm, safe, energy efficient homes. This is what we thrive for. 👌 This page is monitored by the customer service team Mon - Fri, 8am - 4pm. For out of hours contact 0330 995 8007
Kontaktuppgifter
Charley Wood Road, L33 7SG, Liverpool, Storbritannien
- 03309958007
- hello@liberty-group.co.uk
- www.liberty-group.co.uk
4,4
Utmärkt
9 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The service was excellent no fuss
10 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hello Roy,
Fantastic news
Thanks
Paul
The engineer was polite and very…
The engineer was polite and very efficient, he didn't make a mess.
10 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Sharon,
Great to hear the visit went well.
Thanks
Paul
Did a Brilliant job very professional …
Did a Brilliant job very professional explained everything really well kept us informed how things were going. Very polite respected property
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Naomi,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Had 3 gentleman 1 was training
Had 3 gentleman 1 was training, lovely, polite and helpful very good😊
3 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Good morning, Sue,
Thank you for your kind feedback. We're delighted to hear the team, including the trainee engineer, were polite, friendly, and helpful throughout the visit. It's great to know they made such a positive impression and provided a very good service. We really appreciate you taking the time to leave a review.
Speak soon,
Adrian
On time
On time, quick service, and polite engineer. No issues with liberty when they attend.
7 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Michael
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Very polite gas engineer
Very polite gas engineer
Did a very thorough check
7 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Christine,
thank you for your feedback, I'm happy to hear our engineer was polite.
kind regards
Wendy
Great service provided and a pleasant…
Great service provided and a pleasant engineer did the boiler service efficiently.
7 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Great and friendly
Had my gas service appointment this morning and was updated when engineer was on way, engineer friendly and done very quickly
7 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Chloe,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and the job was completed quickly for you.
kind regards
Wendy
No problem with liberty gas
7 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear you are satisfied with our service.
kind regards
Wendy
One of your vans was eating his lunch…
One of your vans was eating his lunch and threw his rubbish under the van, Mw26hvv he was parked outside my property for about 2 hours in Birmingham, I was going to get a photo but I had to go out as he was still there
6 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi David,
I am sorry to hear of the issues you have faced.
We would like to look into this further, please contact us at feedback@liberty-group.co.uk with more details. Thank you for bringing this to our attention.
Kind Regards
Wendy
Person seemed Genuine and cared
Person seemed Genuine and cared
for a person that suffers from anxiety like myself I was made to feel comfortable and did not have a problem with the inspection being carried out
31 juli 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Michele,
Great to see your needs have been met on the recent visit.
Thanks
Paul
Great service very helpful and…
Great service very helpful and informative thank you
6 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Lisa,
Wonderful - Thanks for the review.
Paul
Quick response and a prompt visit
Quick response and a prompt visit. The engineer was polite and helpful.
Thank you.
6 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hello Helena,
Great to hear.
Thanks
Paul
Satisfied customer
First of all it was a early call which I requested, the engineer was very polite and explained everything he carried out,also respected my property and left leaving me satisfied with the service provided
6 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hello,
Great to see you are satisfied with the recent visit.
Thanks
Paul
Routine gas service
I requested a morning appt. Engineer kept me informed when he was on his way nice and early. He was polite friendly and got the job done in no time. Excellent service thank you
6 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hello,
Great to hear we met your expectations.
Thanks
Paul
A job really well done.
The person who came and did the was patient, Thorough , Asked any questions and was a gentleman. A person above all represents the firm they work for and the gentleman that represented the company is an asset to that company.
4 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Ian,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and represented the company well.
kind regards
Wendy
Engineer arrived in the time given
Engineer arrived in the time given. Very pleasant, checked all relevant appliances. Completed checks in a timely manner
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Jane,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
The engineer was very efficient and…
The engineer was very efficient and friendly, he was a lovely lad and can come and do next year's
Thanks
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Laura,
thank you for your feedback, I'm happy to hear our colleague gave a great impression and you are happy with the work carried out.
kind regards
Wendy
Svar från Liberty
Hi Nicola,
thank you for your feedback, I'm happy to hear our colleague was early and friendly.
kind regards
Wendy
The worker was very professional
The worker was very professional, explained what he was doing ,did a great job also cleaned up after finishing his job brilliant
5 augusti 2026
Omdöme utan inbjudan
Svar från Liberty
Hi Carol,
thank you for your feedback, I'm happy to hear our colleague gave a good impression and the job went well.
kind regards
Wendy
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